Driver blocked due to incompatibility

At Vista boot up message appears "Driver blocked due to incompatibility".
Driver is "Sonic Solutions DLA".
I click message and window opens that can be closed or check for updates.
There is no update. I close the window and it immediately re-opens. I have
to do this 7 times before the window stays shut.
In Add/Remove programs the program is listed as "Roxio DLA" and it will not
uninstall. (even in safe mode) I click but nothing happens. The DVD drive in
My Computer does not have a DLA tab to disable the device and thus stop
Vista from ranting.

Is there a way to stop this?

I did a Vista Home Premium update from XP Media Center.
There are MANY things that no longer work and I'm taking things one at a
time.

had same problem with new dell desktop. in doing some google research i
found this:

http://kb.roxio.com/content/kb/Creator/000131CR

when my problem occurred, i didn't write down the details as you did. you
described it exactly! thank you.

i am leaving all as is. i haven't used any roxio or sonic yet. just set
machine up yesterday.

i had written into dell, & replied needing more directions. i will send them
this link when they reply

i found the article helpful.

thank you, len kiesling

"DanR" <dhr22@sorrynospam.com> wrote in message
news:Oz1$%234ISHHA.1200@TK2MSFTNGP04.phx.gbl...
> At Vista boot up message appears "Driver blocked due to incompatibility".
> Driver is "Sonic Solutions DLA".
> I click message and window opens that can be closed or check for updates.
> There is no update. I close the window and it immediately re-opens. I have
> to do this 7 times before the window stays shut.
> In Add/Remove programs the program is listed as "Roxio DLA" and it will
> not uninstall. (even in safe mode) I click but nothing happens. The DVD
> drive in My Computer does not have a DLA tab to disable the device and
> thus stop Vista from ranting.
>
> Is there a way to stop this?
>
> I did a Vista Home Premium update from XP Media Center.
> There are MANY things that no longer work and I'm taking things one at a
> time.
>

Your description of the error matched my experience exactly.

After 109 minutes on the phone with a Dell tech, the final suggestion (after
manually removing traces of Roxio software from the registry failed) was to
do a clean install of Windows XP, followed by an upgrade of Windows Vista
Ultimate -- since uninstall of Windows Vista is NOT permitted.

I will try your suggestion of removing the KB update, instead.

I was able to fix mine. My problem started happening when I installed
Roxio's Photosuite 5. None of the fixes I found on Roxio's, Dell's,
etc., website worked. Here's what I did:

1) Open Windows Explorer
2) Go to c:\windows\system32\drivers
3) Right-click anywhere on the headings (where it says "Name", "Date
modified", "Type", "Size", etc.)
4) Click "More..." on the popup menu
5) Click to check "Company"
6) A new column will be added to Explorer's list called "Company"
7) Click on "Company" heading to sort by Company.
8) Cut-and-paste all files with Company "Roxio" somewhere else like
maybe c:\temp
9) Reboot.
10) If the message disappears, you can probably delete the files you
copied on c:\temp.


--
vvcarpio
------------------------------------------------------------------------
vvcarpio's Profile: http://forums.techarena.in/member.php?userid=26799
View this thread: http://forums.techarena.in/showthread.php?t=674364

http://forums.techarena.in

I am having the same problem as the above, yet whenever I followed the
advice of the individual stating that the problem could be resolved by
removing all Roxio products from the Driver folder located in System32 I
came across the same problem as another of the above individuals where
my DVD-RW drive stopped responding completely. I was all ready having
problems with my drive do to whatever reasons unknown to me, I could use
it to burn CD's and DVD's but whenever I attempted to load Oblivion (a
DVD Rom game) the computer seemed not to respond at all, it works with
any other games that are not DVD Rom games and also refuses to work for
DVD's which makes little sense to me being as it IS a DVD Rom drive.
Anyways, whenever I attempted to follow the advice of another above
individual and use the "Fix It" program found on one of the Microsoft
websites it stated simply that an error occurred and refused to install.
I was wondering if there was any way, manually, that I could fix this
problem. The computer I am on is not my own but I did promise my aunt
and uncle that I would fix it while they were away on vacation. I have
only a week to receive a response so any kind of help would be greatly
appreciated. I could let the problem go as they do not use MANY DVD Rom
games or DVD's other than those used for burning (which as stated above
seem to work for some reason or another.) If there is no manual way I
could resolve this issue than any other kind of tech support website
would be greatly appreciated. Please help me, I have never come across a
problem such as this and was actually surprised to see many others are
having the same issues. My computer information, or the information I
believe you may need, my operating system is Microsoft Vista, my drive
is DVD+/-RW/CD-R/W, and it is a Desktop, not a laptop.

Thank you for your time and after reading the above I really hope
someone out there could help me, if not, I'll figure something out... I
have a week to do so.
kbreedingnerdalert


--
kbreedingnerdalert
------------------------------------------------------------------------
kbreedingnerdalert's Profile: http://forums.techarena.in/members/152638.htm
View this thread: http://forums.techarena.in/vista-help/674364.htm

http://forums.techarena.in

Follow the fix here for Vista

http://support.microsoft.com/default...b;en-us;314060



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"kbreedingnerdalert" <kbreedingnerdalert.41aeba@DoNotSpam.com> wrote in message
news:kbreedingnerdalert.41aeba@DoNotSpam.com...
>
> I am having the same problem as the above, yet whenever I followed the
> advice of the individual stating that the problem could be resolved by
> removing all Roxio products from the Driver folder located in System32 I
> came across the same problem as another of the above individuals where
> my DVD-RW drive stopped responding completely. I was all ready having
> problems with my drive do to whatever reasons unknown to me, I could use
> it to burn CD's and DVD's but whenever I attempted to load Oblivion (a
> DVD Rom game) the computer seemed not to respond at all, it works with
> any other games that are not DVD Rom games and also refuses to work for
> DVD's which makes little sense to me being as it IS a DVD Rom drive.
> Anyways, whenever I attempted to follow the advice of another above
> individual and use the "Fix It" program found on one of the Microsoft
> websites it stated simply that an error occurred and refused to install.
> I was wondering if there was any way, manually, that I could fix this
> problem. The computer I am on is not my own but I did promise my aunt
> and uncle that I would fix it while they were away on vacation. I have
> only a week to receive a response so any kind of help would be greatly
> appreciated. I could let the problem go as they do not use MANY DVD Rom
> games or DVD's other than those used for burning (which as stated above
> seem to work for some reason or another.) If there is no manual way I
> could resolve this issue than any other kind of tech support website
> would be greatly appreciated. Please help me, I have never come across a
> problem such as this and was actually surprised to see many others are
> having the same issues. My computer information, or the information I
> believe you may need, my operating system is Microsoft Vista, my drive
> is DVD+/-RW/CD-R/W, and it is a Desktop, not a laptop.
>
> Thank you for your time and after reading the above I really hope
> someone out there could help me, if not, I'll figure something out... I
> have a week to do so.
> kbreedingnerdalert
>
>
> --
> kbreedingnerdalert
> ------------------------------------------------------------------------
> kbreedingnerdalert's Profile: http://forums.techarena.in/members/152638.htm
> View this thread: http://forums.techarena.in/vista-help/674364.htm
>
> http://forums.techarena.in
>

I appreciate the advice but whenever I followed the instructions listed
and even backed up my files which I had to do so through the computer
being as for some reason or another it could not locate the file that
was listed as to be typed in under "Run" to save the registry, but I did
as it said and deleted the Top Filter Bottom Filter stuff as was listed
and I checked my drive and it said there was no drive. As it was I
restarted the computer believing I would have to before it registered
the drive and recognized it, I did so and it was still gone. I cut and
pasted the Roxio files from Temp and put them back in System32/Drivers
and now the Driver is still unrecognized, it does not register at all. I
am not really upset about this but now I am in somewhat of a pickle as I
said above, this is not my computer, I told them I would fix it not
utterly destroy it. So if you could find something or someway I could
just manually put everything back the way it was, I would rather deal
with the driver incompatibility issue than have no driver whatsoever.
Thanks, I hope I get a reply quickly...

Kody


--
kbreedingnerdalert
------------------------------------------------------------------------
kbreedingnerdalert's Profile: http://forums.techarena.in/members/152638.htm
View this thread: http://forums.techarena.in/vista-help/674364.htm

http://forums.techarena.in

All right, so I am going to keep you all up to date in hopes that
someone could tell me if I am doing something wrong. I have been
reviewing this problem all over, I have been searching for Driver Not
Responding, Driver Not Detected and everyone seems to come up with the
same advice consistent with that found on that website. Some people do
come up with good results, but like the very few that do not, here I am
confused and wondering why Microsoft constantly makes updates that leave
your computer with so many technical difficulties. Anyways, I have
decided I am going to download some up to date definitions for my
FreeWare Anti-Viral software, and some Anti-Worm software to see if that
is where the difficulties lie. Someone in another board said that they
had the same problem but it was consistent with a virus that had been
laying dormant in their system. I have once encountered a worm that
would initiate a countdown and then turn off my computer every time I
connected to the internet so the fact that a virus or worm could be
doing this makes very good sense to me. So, for all of you that have
done as everyone else has and deleted the Upper Filter and Lower Filter
after having enetered the Registry Editor, and still have the same
problems. My only advice to you is to keep searching, of course, and to
make sure that your wires have not become loose as that often times can
be the case. I believe my only case is a virus. So, for those of you who
are still confused check and see if it is a virus or any other form or
Mal-Ware that is causing your computer to be unable to detect your
drive. Whether this does or does not work I will return to this website
to document my success, or my unsuccessful attempts. Hopefully I can
help the few that still have the problems that I do, and hopefully, if I
can not help myself someone out there could. Being as I do not have the
money myself to be able to take this to a professional and have it
looked over and fixed by them.
Peace,
Kody


--
kbreedingnerdalert
------------------------------------------------------------------------
kbreedingnerdalert's Profile: http://forums.techarena.in/members/152638.htm
View this thread: http://forums.techarena.in/vista-help/674364.htm

http://forums.techarena.in