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Freezing Over Start Menu.... Again

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  #1 (permalink)  
Old 2 Weeks Ago
JamesJ
 

Posts: n/a
Freezing Over Start Menu.... Again
This is driving me nuts and was wondering if anyone else has encountered
this.

When passing over any other item the item information is displayed right
away with no problems.

But, when I pass the mouse pointer over a particular item, in the start menu
the system
hangs and the 'highlight' stops over particular item without displaying item
information.
(in MS Access it's referred top as the Control Tip Text).
After about 20 seconds the item info gets displayed and things go back to
normal.

It seem to occur with one item but has occurred with another item before.

While it's hanging, if I click in the start menu somewhere I get the
'Windows not responding - 'Shut Down' or ''Cancel'.
This occurs once per session. Once I restart it occurs again until I hover
over the item and wait 20 seconds.

I've removed the item and re-pinned it. I've removed several other items
form the start menu
and it still occurred on the same item. I've pinned a shortcut of the item
as opposed to the exe.
Nothing seems to work.

Has anyone else had this problem??

Any help will be appreciated,
James

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  #2 (permalink)  
Old 2 Weeks Ago
Jon
 

Posts: n/a
Re: Freezing Over Start Menu.... Again
It may be symptomatic rather than being a cause

eg other CPU-hogging processes running at the same time and interfering with
the info being displayed (?).

If so, Task Manager may help in that respect to identify any culprit(s).

--
Jon


"JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message
news:%23x$a%23sBXKHA.1792@TK2MSFTNGP04.phx.gbl...
> This is driving me nuts and was wondering if anyone else has encountered
> this.
>
> When passing over any other item the item information is displayed right
> away with no problems.
>
> But, when I pass the mouse pointer over a particular item, in the start
> menu the system
> hangs and the 'highlight' stops over particular item without displaying
> item information.
> (in MS Access it's referred top as the Control Tip Text).
> After about 20 seconds the item info gets displayed and things go back to
> normal.
>
> It seem to occur with one item but has occurred with another item before.
>
> While it's hanging, if I click in the start menu somewhere I get the
> 'Windows not responding - 'Shut Down' or ''Cancel'.
> This occurs once per session. Once I restart it occurs again until I hover
> over the item and wait 20 seconds.
>
> I've removed the item and re-pinned it. I've removed several other items
> form the start menu
> and it still occurred on the same item. I've pinned a shortcut of the item
> as opposed to the exe.
> Nothing seems to work.
>
> Has anyone else had this problem??
>
> Any help will be appreciated,
> James


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  #3 (permalink)  
Old 2 Weeks Ago
JamesJ
 

Posts: n/a
Re: Freezing Over Start Menu.... Again
First, I've 'Tweaked my services using suggestions at Vipers's web site.
Why would it occur only once after reboot then seem to be fine. I'm not
talking
immediately after reboot. If I wait an hour after reboot and move over the
item(s) it hangs.

Second, why is it always the same start menu item(s)?
Also, the same thing occurs in explore with the same program(s)
If I right click the right pane of the folder with start menu item in it it
takes 10 to 15
seconds for the context menu to come up. Then if I select 'Pin to start
menu' it
takes nearly 30 seconds for the task to complete.

I just added memory and this wasn't happening before. I ran the Windows
Memory Diagnostics Tool
twice and Vista gave me no indications of a problem. Of course I can't find
any report anywhere. Vista seem to be keeping
me in the dark about that.

Ironic. I add memory and my system runs worse. I went from 1 gb to 3 gb and
my system wasn't hanging before.

James

"Jon" <Email_Address@SomewhereOrOther.com> wrote in message
news:#ZcNHoFXKHA.3876@TK2MSFTNGP05.phx.gbl...
> It may be symptomatic rather than being a cause
>
> eg other CPU-hogging processes running at the same time and interfering
> with the info being displayed (?).
>
> If so, Task Manager may help in that respect to identify any culprit(s).
>
> --
> Jon
>
>
> "JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message
> news:%23x$a%23sBXKHA.1792@TK2MSFTNGP04.phx.gbl...
>> This is driving me nuts and was wondering if anyone else has encountered
>> this.
>>
>> When passing over any other item the item information is displayed right
>> away with no problems.
>>
>> But, when I pass the mouse pointer over a particular item, in the start
>> menu the system
>> hangs and the 'highlight' stops over particular item without displaying
>> item information.
>> (in MS Access it's referred top as the Control Tip Text).
>> After about 20 seconds the item info gets displayed and things go back to
>> normal.
>>
>> It seem to occur with one item but has occurred with another item before.
>>
>> While it's hanging, if I click in the start menu somewhere I get the
>> 'Windows not responding - 'Shut Down' or ''Cancel'.
>> This occurs once per session. Once I restart it occurs again until I
>> hover over the item and wait 20 seconds.
>>
>> I've removed the item and re-pinned it. I've removed several other items
>> form the start menu
>> and it still occurred on the same item. I've pinned a shortcut of the
>> item as opposed to the exe.
>> Nothing seems to work.
>>
>> Has anyone else had this problem??
>>
>> Any help will be appreciated,
>> James

>

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  #4 (permalink)  
Old 2 Weeks Ago
Dave-UK
 

Posts: n/a
Re: Freezing Over Start Menu.... Again

"JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message news:#FWADtHXKHA.1372@TK2MSFTNGP02.phx.gbl...
> First, I've 'Tweaked my services using suggestions at Vipers's web site.
> Why would it occur only once after reboot then seem to be fine. I'm not
> talking
> immediately after reboot. If I wait an hour after reboot and move over the
> item(s) it hangs.
>
> Second, why is it always the same start menu item(s)?
> Also, the same thing occurs in explore with the same program(s)
> If I right click the right pane of the folder with start menu item in it it
> takes 10 to 15
> seconds for the context menu to come up. Then if I select 'Pin to start
> menu' it
> takes nearly 30 seconds for the task to complete.
>
> I just added memory and this wasn't happening before. I ran the Windows
> Memory Diagnostics Tool
> twice and Vista gave me no indications of a problem. Of course I can't find
> any report anywhere. Vista seem to be keeping
> me in the dark about that.
>
> Ironic. I add memory and my system runs worse. I went from 1 gb to 3 gb and
> my system wasn't hanging before.
>
> James
>


To find the memory scan report have a look here:
(I'm running Win7 so the path may be slightly different).
Control Panel
System and Security
Administrative tools
Event Viewer
Applications and Services logs
Microsoft
Windows
Memory Diagnostics-results

With the Start menu freezing, are these Microsoft entries or
third-party software?
You might find an entry in one of the Event Viewer logs.


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  #5 (permalink)  
Old 2 Weeks Ago
JamesJ
 

Posts: n/a
Re: Freezing Over Start Menu.... Again
As far as the memory diagnostic report.. there is none. I navigated to the
proper branch and no events.

Now another anomoly:
Right after bootup when I click the start menu orb only the top 3 items
display an icon and the system hangs.
The other 5 show no icon for about 20 seconds then they appear.
After some reboots the start menu opens but is tranparent, can see the
desktop underneath... no items or
anything for about 20 seconds then they appear.

There is no event being reported at the time the system hangs waiting for
the item information for the start menu items.
These items are third party software (Active Disk Image and Desktop Maestro)
that I've had for some time and I had issues like this before I added
memory.

I did paste 2 'Error' events that occured during a bootup about an hour ago:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60
WHERE TargetInstance ISA "Win32
_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated
in namespace "//./root/CIMV2" because of
error 0x80041003. Events cannot be delivered through this filter until the
problem is corrected.

Code Integrity is unable to verify the image integrity of the file
\Device\HarddiskVolume1\Program Files\Microsoft Security
Essentials\Drivers\mpfilter\mpfilter.sys because the set of per-page image
hashes could not be found on the system.

"Dave-UK" <Here@home> wrote in message
news:eiVOIpJXKHA.1268@TK2MSFTNGP04.phx.gbl...
>
> "JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message
> news:#FWADtHXKHA.1372@TK2MSFTNGP02.phx.gbl...
>> First, I've 'Tweaked my services using suggestions at Vipers's web site.
>> Why would it occur only once after reboot then seem to be fine. I'm not
>> talking
>> immediately after reboot. If I wait an hour after reboot and move over
>> the item(s) it hangs.
>>
>> Second, why is it always the same start menu item(s)?
>> Also, the same thing occurs in explore with the same program(s)
>> If I right click the right pane of the folder with start menu item in it
>> it takes 10 to 15
>> seconds for the context menu to come up. Then if I select 'Pin to start
>> menu' it
>> takes nearly 30 seconds for the task to complete.
>>
>> I just added memory and this wasn't happening before. I ran the Windows
>> Memory Diagnostics Tool
>> twice and Vista gave me no indications of a problem. Of course I can't
>> find any report anywhere. Vista seem to be keeping
>> me in the dark about that.
>>
>> Ironic. I add memory and my system runs worse. I went from 1 gb to 3 gb
>> and my system wasn't hanging before.
>>
>> James
>>

>
> To find the memory scan report have a look here:
> (I'm running Win7 so the path may be slightly different).
> Control Panel
> System and Security
> Administrative tools
> Event Viewer
> Applications and Services logs
> Microsoft
> Windows
> Memory Diagnostics-results
>
> With the Start menu freezing, are these Microsoft entries or
> third-party software?
> You might find an entry in one of the Event Viewer logs.
>
>

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  #6 (permalink)  
Old 2 Weeks Ago
Dave-UK
 

Posts: n/a
Re: Freezing Over Start Menu.... Again

"JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message news:eqD2$MLXKHA.3504@TK2MSFTNGP05.phx.gbl...
> As far as the memory diagnostic report.. there is none. I navigated to the
> proper branch and no events.
>
> Now another anomoly:
> Right after bootup when I click the start menu orb only the top 3 items
> display an icon and the system hangs.
> The other 5 show no icon for about 20 seconds then they appear.
> After some reboots the start menu opens but is tranparent, can see the
> desktop underneath... no items or
> anything for about 20 seconds then they appear.
>
> There is no event being reported at the time the system hangs waiting for
> the item information for the start menu items.
> These items are third party software (Active Disk Image and Desktop Maestro)
> that I've had for some time and I had issues like this before I added
> memory.
>
> I did paste 2 'Error' events that occured during a bootup about an hour ago:
>
> Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60
> WHERE TargetInstance ISA "Win32
> _Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated
> in namespace "//./root/CIMV2" because of
> error 0x80041003. Events cannot be delivered through this filter until the
> problem is corrected.
>
> Code Integrity is unable to verify the image integrity of the file
> \Device\HarddiskVolume1\Program Files\Microsoft Security
> Essentials\Drivers\mpfilter\mpfilter.sys because the set of per-page image
> hashes could not be found on the system.
>


I haven't got a clue about those messages.
I would boot into safe mode for a while and see how the Start menu behaves etc.
If it seems ok, then get rid of the software giving you problems.
If the Start menu still has problems in safe mode then I would suspect Vista is
corrupted somehow.
Maybe try a 'sfc /scannow' file check, a system restore or even consider a clean install.




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  #7 (permalink)  
Old 2 Weeks Ago
JamesJ
 

Posts: n/a
Re: Freezing Over Start Menu.... Again
I ran 'sdc /scannow' didn't indicate a problem.
In safe mode the problem doesn't exist.
The sofware wasn't giving me a problem before.
Why would the software all of a sudden cause problems?
They are both purchased software and I'll consider removing them.
And why is the start menu acting up now when I try to open it.
The problems seems to be getting worse.

Thanks,
James
"Dave-UK" <Here@home> wrote in message
news:edyVZrMXKHA.3696@TK2MSFTNGP02.phx.gbl...
>
> "JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message
> news:eqD2$MLXKHA.3504@TK2MSFTNGP05.phx.gbl...
>> As far as the memory diagnostic report.. there is none. I navigated to
>> the proper branch and no events.
>>
>> Now another anomoly:
>> Right after bootup when I click the start menu orb only the top 3 items
>> display an icon and the system hangs.
>> The other 5 show no icon for about 20 seconds then they appear.
>> After some reboots the start menu opens but is tranparent, can see the
>> desktop underneath... no items or
>> anything for about 20 seconds then they appear.
>>
>> There is no event being reported at the time the system hangs waiting for
>> the item information for the start menu items.
>> These items are third party software (Active Disk Image and Desktop
>> Maestro) that I've had for some time and I had issues like this before I
>> added memory.
>>
>> I did paste 2 'Error' events that occured during a bootup about an hour
>> ago:
>>
>> Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN
>> 60 WHERE TargetInstance ISA "Win32
>> _Processor" AND TargetInstance.LoadPercentage > 99" could not be
>> reactivated in namespace "//./root/CIMV2" because of
>> error 0x80041003. Events cannot be delivered through this filter until
>> the problem is corrected.
>>
>> Code Integrity is unable to verify the image integrity of the file
>> \Device\HarddiskVolume1\Program Files\Microsoft Security
>> Essentials\Drivers\mpfilter\mpfilter.sys because the set of per-page
>> image hashes could not be found on the system.
>>

>
> I haven't got a clue about those messages. I would boot into safe mode for
> a while and see how the Start menu behaves etc.
> If it seems ok, then get rid of the software giving you problems.
> If the Start menu still has problems in safe mode then I would suspect
> Vista is
> corrupted somehow.
> Maybe try a 'sfc /scannow' file check, a system restore or even consider a
> clean install.
>
>
>
>

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  #8 (permalink)  
Old 2 Weeks Ago
Dave-UK
 

Posts: n/a
Re: Freezing Over Start Menu.... Again

"JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message news:uz5o4uMXKHA.1236@TK2MSFTNGP05.phx.gbl...
> I ran 'sdc /scannow' didn't indicate a problem.
> In safe mode the problem doesn't exist.
> The sofware wasn't giving me a problem before.
> Why would the software all of a sudden cause problems?
> They are both purchased software and I'll consider removing them.
> And why is the start menu acting up now when I try to open it.
> The problems seems to be getting worse.
>


I don't know why the software is giving you problems now, but it could
be a Microsoft update that has broken something or a recent third-party
software update.
You could remove the software to get back to a stable system and then
re-install one at a time to narrow it down to one program. Then look for
updates/help from that software company.



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  #9 (permalink)  
Old 2 Weeks Ago
 

Posts: n/a
Re: Freezing Over Start Menu.... Again
Does the problem exist in safe mode with networking

--
..
--
"JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message
news:uz5o4uMXKHA.1236@TK2MSFTNGP05.phx.gbl...
>I ran 'sdc /scannow' didn't indicate a problem.
> In safe mode the problem doesn't exist.
> The sofware wasn't giving me a problem before.
> Why would the software all of a sudden cause problems?
> They are both purchased software and I'll consider removing them.
> And why is the start menu acting up now when I try to open it.
> The problems seems to be getting worse.
>
> Thanks,
> James
> "Dave-UK" <Here@home> wrote in message
> news:edyVZrMXKHA.3696@TK2MSFTNGP02.phx.gbl...
>>
>> "JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message
>> news:eqD2$MLXKHA.3504@TK2MSFTNGP05.phx.gbl...
>>> As far as the memory diagnostic report.. there is none. I navigated to
>>> the proper branch and no events.
>>>
>>> Now another anomoly:
>>> Right after bootup when I click the start menu orb only the top 3 items
>>> display an icon and the system hangs.
>>> The other 5 show no icon for about 20 seconds then they appear.
>>> After some reboots the start menu opens but is tranparent, can see the
>>> desktop underneath... no items or
>>> anything for about 20 seconds then they appear.
>>>
>>> There is no event being reported at the time the system hangs waiting
>>> for the item information for the start menu items.
>>> These items are third party software (Active Disk Image and Desktop
>>> Maestro) that I've had for some time and I had issues like this before I
>>> added memory.
>>>
>>> I did paste 2 'Error' events that occured during a bootup about an hour
>>> ago:
>>>
>>> Event filter with query "SELECT * FROM __InstanceModificationEvent
>>> WITHIN 60 WHERE TargetInstance ISA "Win32
>>> _Processor" AND TargetInstance.LoadPercentage > 99" could not be
>>> reactivated in namespace "//./root/CIMV2" because of
>>> error 0x80041003. Events cannot be delivered through this filter until
>>> the problem is corrected.
>>>
>>> Code Integrity is unable to verify the image integrity of the file
>>> \Device\HarddiskVolume1\Program Files\Microsoft Security
>>> Essentials\Drivers\mpfilter\mpfilter.sys because the set of per-page
>>> image hashes could not be found on the system.
>>>

>>
>> I haven't got a clue about those messages. I would boot into safe mode
>> for a while and see how the Start menu behaves etc.
>> If it seems ok, then get rid of the software giving you problems.
>> If the Start menu still has problems in safe mode then I would suspect
>> Vista is
>> corrupted somehow.
>> Maybe try a 'sfc /scannow' file check, a system restore or even consider
>> a clean install.
>>
>>
>>
>>


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  #10 (permalink)  
Old 2 Weeks Ago
Charlie Tame
 

Posts: n/a
Re: Freezing Over Start Menu.... Again
JamesJ wrote:
> I ran 'sdc /scannow' didn't indicate a problem.
> In safe mode the problem doesn't exist.
> The sofware wasn't giving me a problem before.
> Why would the software all of a sudden cause problems?
> They are both purchased software and I'll consider removing them.
> And why is the start menu acting up now when I try to open it.
> The problems seems to be getting worse.
>
> Thanks,
> James
> "Dave-UK" <Here@home> wrote in message
> news:edyVZrMXKHA.3696@TK2MSFTNGP02.phx.gbl...
>>
>> "JamesJ" <jjy@darwin_roadrunne0r.com> wrote in message
>> news:eqD2$MLXKHA.3504@TK2MSFTNGP05.phx.gbl...
>>> As far as the memory diagnostic report.. there is none. I navigated
>>> to the proper branch and no events.
>>>
>>> Now another anomoly:
>>> Right after bootup when I click the start menu orb only the top 3
>>> items display an icon and the system hangs.
>>> The other 5 show no icon for about 20 seconds then they appear.
>>> After some reboots the start menu opens but is tranparent, can see
>>> the desktop underneath... no items or
>>> anything for about 20 seconds then they appear.
>>>
>>> There is no event being reported at the time the system hangs waiting
>>> for the item information for the start menu items.
>>> These items are third party software (Active Disk Image and Desktop
>>> Maestro) that I've had for some time and I had issues like this
>>> before I added memory.
>>>
>>> I did paste 2 'Error' events that occured during a bootup about an
>>> hour ago:
>>>
>>> Event filter with query "SELECT * FROM __InstanceModificationEvent
>>> WITHIN 60 WHERE TargetInstance ISA "Win32
>>> _Processor" AND TargetInstance.LoadPercentage > 99" could not be
>>> reactivated in namespace "//./root/CIMV2" because of
>>> error 0x80041003. Events cannot be delivered through this filter
>>> until the problem is corrected.
>>>
>>> Code Integrity is unable to verify the image integrity of the file
>>> \Device\HarddiskVolume1\Program Files\Microsoft Security
>>> Essentials\Drivers\mpfilter\mpfilter.sys because the set of per-page
>>> image hashes could not be found on the system.
>>>

>>
>> I haven't got a clue about those messages. I would boot into safe mode
>> for a while and see how the Start menu behaves etc.
>> If it seems ok, then get rid of the software giving you problems.
>> If the Start menu still has problems in safe mode then I would suspect
>> Vista is
>> corrupted somehow.
>> Maybe try a 'sfc /scannow' file check, a system restore or even
>> consider a clean install.
>>
>>
>>
>>



Those messages look like something from SQL, MySQL or some similar
database program perhaps related to "Code Integrity" and it seems like
it's trying to find something it cannot. Does any of your software use
and SQL like program, perhaps online backup or something?

If you could prevent that from starting with Windows you might be able
isolate the problem.
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