Vista Offline File

This thread appears to be dead, which is quite a shame. I've reposted the
question as "Vista offline folders - access denied". I've got a Technet Plus
subscription so it *should* bee answered within two working days.

Frank

"Dean" wrote:

> Jill,
>
> My response is the same as Frank's. Also when I try to mark the folders as
> offline I get sync errors now that "The process cannot access the file
> because it is currently being used by another process."
>
> Noone else uses these folders other than me???
>
> Thanks
> Dean
>
> "Jill Zoeller [MSFT]" wrote:
>
> > Sorry to respond so late to you both--I missed this earlier.
> >
> > Try checking to see whether your cache is full. It sounds like a folder was
> > pinned but the pin operation on some child items was unable to complete. To
> > check for cache space availability, open the "Offline Files" control panel
> > applet. Select the "Disk Usage" page. The page indicates the current space
> > usage in the cache and provides a way for a local administrator to adjust
> > the maximum usage limit.
> >
> > The Offline Files CPL applet is listed under the "Networking and Internet"
> > category in the categorized control panel.
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > Want to learn more about Windows file and storage technologies? Visit our
> > team blog at http://blogs.technet.com/filecab/default.aspx.
> >
> >
> >
> > "Frank Laurijssens" <flaurijssens@nospam.nospam> wrote in message
> > news:AB5C7295-24BF-435C-BEC3-0E71E02B610D@microsoft.com...
> > > Same here. Except that whem I'm connected to the file server, I get a
> > > message
> > > "Access Denied" whenever I try to open a file that has been made available
> > > offline. Other files can be opened without any problem. The second and any
> > > consecutive sync attempt fails.
> > >
> > > Any suggestions?
> > >
> > >
> > > "Dean" wrote:
> > >
> > >> Hi All,
> > >>
> > >> Has any experienced issues with offline files.
> > >>
> > >> 1. A folder and all subfolders and files have been marked as offline.
> > >> They
> > >> show they are marked offline.
> > >> 2. The folder is marked with Offline Availability: Always available, but
> > >> the
> > >> files in each of the folders say Offline Availability: Not Available even
> > >> though when you right click on the file it is ticked to make available
> > >> offline.
> > >>
> > >> When I am offline I can go through the folders as if I am online, but if
> > >> I
> > >> click on any of the files to open, I get an error message that the file
> > >> is
> > >> not available.
> > >>
> > >> Thanks
> > >> Dean
> >
> >
> >

There are two cases where we've seen this error:

The folder is redirected (and thus cached) and hasn't completed syncing.
The backend server is a NAS device with an incompatible version of SAMBA.

Do either of these apply to you? I'm in the middle of troubleshooting this
same issue with another customer on a different newsgroup. Unfortunately the
two cases above don't apply to him. One developer suggested disabling AV
software to see if that's the issue.

I don't have a good answer at this point.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.



"Dean" <Dean@discussions.microsoft.com> wrote in message
news:84B84329-FCB9-43EA-8869-6CF55BD6D26C@microsoft.com...
> Jill,
>
> My response is the same as Frank's. Also when I try to mark the folders as
> offline I get sync errors now that "The process cannot access the file
> because it is currently being used by another process."
>
> Noone else uses these folders other than me???
>
> Thanks
> Dean
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Sorry to respond so late to you both--I missed this earlier.
>>
>> Try checking to see whether your cache is full. It sounds like a folder
>> was
>> pinned but the pin operation on some child items was unable to complete.
>> To
>> check for cache space availability, open the "Offline Files" control
>> panel
>> applet. Select the "Disk Usage" page. The page indicates the current
>> space
>> usage in the cache and provides a way for a local administrator to adjust
>> the maximum usage limit.
>>
>> The Offline Files CPL applet is listed under the "Networking and
>> Internet"
>> category in the categorized control panel.
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>>
>> "Frank Laurijssens" <flaurijssens@nospam.nospam> wrote in message
>> news:AB5C7295-24BF-435C-BEC3-0E71E02B610D@microsoft.com...
>> > Same here. Except that whem I'm connected to the file server, I get a
>> > message
>> > "Access Denied" whenever I try to open a file that has been made
>> > available
>> > offline. Other files can be opened without any problem. The second and
>> > any
>> > consecutive sync attempt fails.
>> >
>> > Any suggestions?
>> >
>> >
>> > "Dean" wrote:
>> >
>> >> Hi All,
>> >>
>> >> Has any experienced issues with offline files.
>> >>
>> >> 1. A folder and all subfolders and files have been marked as offline.
>> >> They
>> >> show they are marked offline.
>> >> 2. The folder is marked with Offline Availability: Always available,
>> >> but
>> >> the
>> >> files in each of the folders say Offline Availability: Not Available
>> >> even
>> >> though when you right click on the file it is ticked to make available
>> >> offline.
>> >>
>> >> When I am offline I can go through the folders as if I am online, but
>> >> if
>> >> I
>> >> click on any of the files to open, I get an error message that the
>> >> file
>> >> is
>> >> not available.
>> >>
>> >> Thanks
>> >> Dean
>>
>>
>>

In article <9FF5913B-9ABB-45B7-A2EA-AE7551FD5CCC@microsoft.com>, Frank
Laurijssens wrote:

> I've got a Technet Plus*subscription so it *should* bee answered >
within two working days.

If that is the case, is this the right place to ask? Doesn't TechNet
have its own location?

PS These are questions not statements.

> "Dean" wrote:
>
> Hi All,
>
> Has any experienced issues with offline files.
>
> 1. A folder and all subfolders and files have been marked as offline. They show they are marked offline.
> 2. The folder is marked with Offline Availability: Always available, but the files in each of the folders say Offline > Availability: Not Available even though when you right click on the file it is ticked to make available offline.
>
> When I am offline I can go through the folders as if I am online, but if I click on any of the files to open, I get an > error message that the file is not available.


Hi,
I have same problem. Offline Files worked fine two-three days but then
I started to receive "Access Denied" during sync and I do not have
access to files/folders even it is my private folder on file server -
all files/folders were created by me. When I tried to disable "Always
Available" I get sync error "Access Denied". I managed to access files
only after I disabled Offline Files feature. I tried deleting cacshe
folder and recreating it again (http://www.errorforum.com/microsoft-
windows-vista-error/3359-moving-offline-files-cache-windows-
vista.html) but didn't help. I can't make offline any file any more. I
tried with different server - same results.

Alan

"Jill Zoeller [MSFT]" wrote:

> There are two cases where we've seen this error:
>
> The folder is redirected (and thus cached) and hasn't completed syncing.
> The backend server is a NAS device with an incompatible version of SAMBA.

The first is true, the latter isn't, the server is Windows 2003 SP1. But the
sync never finishes because of the access denied errors, so it's a vicious
circle I'm in.

In my system log on Vista's end, I do see some unexpected errors about at
the time I try to sync:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Tcpip" />
<EventID Qualifiers="32768">4226</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-02-14T20:17:57.923Z" />
<EventRecordID>5960</EventRecordID>
<Channel>System</Channel>
<Computer>mycomputer</Computer>
<Security />
</System>
- <EventData>
<Data />

<Binary>000000000100000000000000821000800000000000 00000000000000000000000000000000000000</Binary>
</EventData>
</Event>

Which basically means the built-in connection limit of the TCP/IP stack is
biting me. I don't have any proof it's actually killing the sync or something
else, but it is suspicious anyway. I'm not doing anything else that I'm aware
of.

Oh, and I do not have any anti-virus software active on both server and
client.

"Hugh Wyn Griffith" wrote:


> If that is the case, is this the right place to ask? Doesn't TechNet
> have its own location?
>
> PS These are questions not statements.


Yes, it is..

Strange -- if I'd paid to have a TechNet Plus subscription I'd expect a
dedicated service! <s>

We would like for you to run a tool to generate some data for us. Will you
contact me via email? My address is correct minus "online."

Thanks!

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


<asusanj@gmail.com> wrote in message
news:1171741230.441914.14820@t69g2000cwt.googlegro ups.com...
>> "Dean" wrote:
>>
>> Hi All,
>>
>> Has any experienced issues with offline files.
>>
>> 1. A folder and all subfolders and files have been marked as offline.
>> They show they are marked offline.
>> 2. The folder is marked with Offline Availability: Always available, but
>> the files in each of the folders say Offline > Availability: Not
>> Available even though when you right click on the file it is ticked to
>> make available offline.
>>
>> When I am offline I can go through the folders as if I am online, but if
>> I click on any of the files to open, I get an > error message that the
>> file is not available.
>
>
> Hi,
> I have same problem. Offline Files worked fine two-three days but then
> I started to receive "Access Denied" during sync and I do not have
> access to files/folders even it is my private folder on file server -
> all files/folders were created by me. When I tried to disable "Always
> Available" I get sync error "Access Denied". I managed to access files
> only after I disabled Offline Files feature. I tried deleting cacshe
> folder and recreating it again (http://www.errorforum.com/microsoft-
> windows-vista-error/3359-moving-offline-files-cache-windows-
> vista.html) but didn't help. I can't make offline any file any more. I
> tried with different server - same results.
>
> Alan
>

It seems that I am experiencing the same problem here.

I have upgraded my Laptop from XP to Vista Business about a month ago and
started using offline folders and files instantly (for both my private
documents which are stored on the server (Windows 2003 SBS) and other common
files which are accessed by all company users).

It worked fine until some days ago when I started to get "Access denied"
messaged upon sync.

I have checked my authorizations on the server (just to make sure) and I
have full access to all files and folders.

There is also more than enough disc space allocated in the "Offline Files"
settings

I have also tried to reset the CSC, which didn't help either.

I have even reinstalled Windows Vista last night and for testing created a
new folder containing one Word document on the network share. Then I ried to
make it available offline which resulted in the fact that the folder was
marked available, but the file (although showing the sync symbol) was not
available offline.

I can delete the file, but am unable to open it unless I deactivate offline
files at all, restart and only use it online.

Synchronization worked fine with Win XP ... :-(

Thanks in advance for any solution!

Marius

"Jill Zoeller [MSFT]" wrote:

> Sorry to respond so late to you both--I missed this earlier.
>
> Try checking to see whether your cache is full. It sounds like a folder was
> pinned but the pin operation on some child items was unable to complete. To
> check for cache space availability, open the "Offline Files" control panel
> applet. Select the "Disk Usage" page. The page indicates the current space
> usage in the cache and provides a way for a local administrator to adjust
> the maximum usage limit.
>
> The Offline Files CPL applet is listed under the "Networking and Internet"
> category in the categorized control panel.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
>
> "Frank Laurijssens" <flaurijssens@nospam.nospam> wrote in message
> news:AB5C7295-24BF-435C-BEC3-0E71E02B610D@microsoft.com...
> > Same here. Except that whem I'm connected to the file server, I get a
> > message
> > "Access Denied" whenever I try to open a file that has been made available
> > offline. Other files can be opened without any problem. The second and any
> > consecutive sync attempt fails.
> >
> > Any suggestions?
> >
> >
> > "Dean" wrote:
> >
> >> Hi All,
> >>
> >> Has any experienced issues with offline files.
> >>
> >> 1. A folder and all subfolders and files have been marked as offline.
> >> They
> >> show they are marked offline.
> >> 2. The folder is marked with Offline Availability: Always available, but
> >> the
> >> files in each of the folders say Offline Availability: Not Available even
> >> though when you right click on the file it is ticked to make available
> >> offline.
> >>
> >> When I am offline I can go through the folders as if I am online, but if
> >> I
> >> click on any of the files to open, I get an error message that the file
> >> is
> >> not available.
> >>
> >> Thanks
> >> Dean
>
>
>

Hi All,

Has any experienced issues with offline files.

1. A folder and all subfolders and files have been marked as offline. They
show they are marked offline.
2. The folder is marked with Offline Availability: Always available, but the
files in each of the folders say Offline Availability: Not Available even
though when you right click on the file it is ticked to make available
offline.

When I am offline I can go through the folders as if I am online, but if I
click on any of the files to open, I get an error message that the file is
not available.

Thanks
Dean