Have you loaded anything (applications, drivers, etc. that were not supplied
by Dell. If not, I'd suggest you contact Dell concerning a replacement.
If so, Try uninstalling (NOT deleting) the software you loaded one at a
time, and see if the problem goes away.
I assume you ran whatever antivirus program Dell supplied. If Norton is
running on the P/C, you should try (not connected to the internet) running
without it to see if it is causing the problem. Obsolete drivers, possibly
for the ethernet port, can cause symptoms similar to those you describe, as
can many other things. (Obsolete third party mouse and touchpad drivers have
also caused such symptoms, along with incorrect sound drivers, to name just
Dell normally supplies a new system with an image of the factory software
install, and, if the information that came with the machine is not clear,
walk you through the reinstall process.
"biaspoint" <email@example.com> wrote in message
> Not to resurrect a dead horse, but I recently purchased a computer from
> Dell and I have the mouse, trackball, cursor sticking problem. Cursor
> sticks, does not move, freezes for 3-5 minutes and then will let me move
> it for 5-20 seconds and then freezes again, only a week old, have not
> installed anything, came with Vista preloaded. Tried 2 different dell
> mouses and a logitech trackball with the same problem.
> Posted via http://www.vistaheads.com