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BitLocker TPM Problems

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  #1 (permalink)  
Old 03-01-2007
=?Utf-8?B?VG9ueSBQaXR0?=
 

Posts: n/a
BitLocker TPM Problems
I have an Intel DQ965GF mobo, with Intel BIOS v5595. The TPM device is enabled.
VISTA Ultimate x64 installed. MS VISTA TPM driver (tpm.sys) installed as
Intel do not currently provide one (either 32bit or 64bit versions!)

When enabling bitlocker, the 'check' is passed, and machine reboots to begin
encryption. However, at this point the TPM base services have stopped, so
bitlocker thinks there is no valid TPM device.
Subsequent output of 'manage-bde' is:
C:\Windows\system32>cscript manage-bde.wsf -tpm -TurnOn
Microsoft (R) Windows Script Host Version 5.7
Copyright (C) Microsoft Corporation. All rights reserved.

ERROR: A compatible Trusted Platform Module (TPM) was not detected.

C:\Windows\system32>cscript manage-bde.wsf -on c:
Microsoft (R) Windows Script Host Version 5.7
Copyright (C) Microsoft Corporation. All rights reserved.

Volume C:
[OS Volume]
NOTE: This command did not create any new key protectors. Type "manage-bde
-prot
ectors -add -?" for information on adding more key protectors.
NOTE: Encryption is already complete.

Errors in eventvwr:
Error Source: TBS
An error occurred while starting the TBS. The error code was 0x80070005

Warning Source Bitlocker Drivers
BIOS/TCG Memory Overwrite Control: Error changing value .

There's a lot of info here, but hopefully someone can help!!!
Thanks.
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  #2 (permalink)  
Old 03-01-2007
Dennis Pack
 

Posts: n/a
Re: BitLocker TPM Problems
Tony:
The TPM chip has to be version 1.2. If the TPM chip isn't version 1.2 or
there is no TPM chip on the motherboard the "Windows BitLocker Drive
Encryption Step-by-Step Guide", available at
http://technet.microsoft.com/en-us/w.../aa905089.aspx, following
scenario 1 & 3 will allow BitLocker to be enabled and function properly. My
motherboard doesn't have a TPM chip, following the guide to the letter for
scenario 1 & 3 uses a USB stick to enable booting into Vista. If the USB
stick isn't plugged in Vista will not boot.

--
Dennis Pack
XP x64, Vista Enterprise x64
Office2007
"Tony Pitt" <Tony Pitt@discussions.microsoft.com> wrote in message
news:C98C7DF3-E5EC-4004-9B19-3BE62A26B41E@microsoft.com...
>I have an Intel DQ965GF mobo, with Intel BIOS v5595. The TPM device is
>enabled.
> VISTA Ultimate x64 installed. MS VISTA TPM driver (tpm.sys) installed as
> Intel do not currently provide one (either 32bit or 64bit versions!)
>
> When enabling bitlocker, the 'check' is passed, and machine reboots to
> begin
> encryption. However, at this point the TPM base services have stopped, so
> bitlocker thinks there is no valid TPM device.
> Subsequent output of 'manage-bde' is:
> C:\Windows\system32>cscript manage-bde.wsf -tpm -TurnOn
> Microsoft (R) Windows Script Host Version 5.7
> Copyright (C) Microsoft Corporation. All rights reserved.
>
> ERROR: A compatible Trusted Platform Module (TPM) was not detected.
>
> C:\Windows\system32>cscript manage-bde.wsf -on c:
> Microsoft (R) Windows Script Host Version 5.7
> Copyright (C) Microsoft Corporation. All rights reserved.
>
> Volume C:
> [OS Volume]
> NOTE: This command did not create any new key protectors. Type "manage-bde
> -prot
> ectors -add -?" for information on adding more key protectors.
> NOTE: Encryption is already complete.
>
> Errors in eventvwr:
> Error Source: TBS
> An error occurred while starting the TBS. The error code was 0x80070005
>
> Warning Source Bitlocker Drivers
> BIOS/TCG Memory Overwrite Control: Error changing value .
>
> There's a lot of info here, but hopefully someone can help!!!
> Thanks.


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  #3 (permalink)  
Old 03-01-2007
MICHAEL
 

Posts: n/a
Re: BitLocker TPM Problems
> If the USB stick isn't plugged in Vista will not boot.

But, you will have the option to enter the BitLocker generated
password if the USB stick isn't plugged in, and it's a good
idea to save that password some place safe and/or print
it out.... something could happen to the USB stick.


-Michael


"Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message
news:9058E30F-E6AA-4FDF-B3A5-3486532E2330@microsoft.com...
> Tony:
> The TPM chip has to be version 1.2. If the TPM chip isn't version 1.2 or there is no TPM
> chip on the motherboard the "Windows BitLocker Drive Encryption Step-by-Step Guide",
> available at http://technet.microsoft.com/en-us/w.../aa905089.aspx, following
> scenario 1 & 3 will allow BitLocker to be enabled and function properly. My motherboard
> doesn't have a TPM chip, following the guide to the letter for scenario 1 & 3 uses a USB
> stick to enable booting into Vista. If the USB stick isn't plugged in Vista will not boot.
>
> --
> Dennis Pack
> XP x64, Vista Enterprise x64
> Office2007
> "Tony Pitt" <Tony Pitt@discussions.microsoft.com> wrote in message
> news:C98C7DF3-E5EC-4004-9B19-3BE62A26B41E@microsoft.com...
>>I have an Intel DQ965GF mobo, with Intel BIOS v5595. The TPM device is enabled.
>> VISTA Ultimate x64 installed. MS VISTA TPM driver (tpm.sys) installed as
>> Intel do not currently provide one (either 32bit or 64bit versions!)
>>
>> When enabling bitlocker, the 'check' is passed, and machine reboots to begin
>> encryption. However, at this point the TPM base services have stopped, so
>> bitlocker thinks there is no valid TPM device.
>> Subsequent output of 'manage-bde' is:
>> C:\Windows\system32>cscript manage-bde.wsf -tpm -TurnOn
>> Microsoft (R) Windows Script Host Version 5.7
>> Copyright (C) Microsoft Corporation. All rights reserved.
>>
>> ERROR: A compatible Trusted Platform Module (TPM) was not detected.
>>
>> C:\Windows\system32>cscript manage-bde.wsf -on c:
>> Microsoft (R) Windows Script Host Version 5.7
>> Copyright (C) Microsoft Corporation. All rights reserved.
>>
>> Volume C:
>> [OS Volume]
>> NOTE: This command did not create any new key protectors. Type "manage-bde
>> -prot
>> ectors -add -?" for information on adding more key protectors.
>> NOTE: Encryption is already complete.
>>
>> Errors in eventvwr:
>> Error Source: TBS
>> An error occurred while starting the TBS. The error code was 0x80070005
>>
>> Warning Source Bitlocker Drivers
>> BIOS/TCG Memory Overwrite Control: Error changing value .
>>
>> There's a lot of info here, but hopefully someone can help!!!
>> Thanks.

>


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  #4 (permalink)  
Old 03-01-2007
Dennis Pack
 

Posts: n/a
Re: BitLocker TPM Problems
Michael:
Sorry that I left out that detail, but it is covered during
BitLocker setup.

--
Dennis Pack
XP x64, Vista Enterprise x64
Office2007
"MICHAEL" <u158627_emr@dslr.net> wrote in message
news:uqYtdkMOHHA.5000@TK2MSFTNGP03.phx.gbl...
>> If the USB stick isn't plugged in Vista will not boot.

>
> But, you will have the option to enter the BitLocker generated
> password if the USB stick isn't plugged in, and it's a good
> idea to save that password some place safe and/or print
> it out.... something could happen to the USB stick.
>
>
> -Michael
>
>
> "Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message
> news:9058E30F-E6AA-4FDF-B3A5-3486532E2330@microsoft.com...
>> Tony:
>> The TPM chip has to be version 1.2. If the TPM chip isn't version 1.2
>> or there is no TPM chip on the motherboard the "Windows BitLocker Drive
>> Encryption Step-by-Step Guide", available at
>> http://technet.microsoft.com/en-us/w.../aa905089.aspx, following
>> scenario 1 & 3 will allow BitLocker to be enabled and function properly.
>> My motherboard doesn't have a TPM chip, following the guide to the letter
>> for scenario 1 & 3 uses a USB stick to enable booting into Vista. If the
>> USB stick isn't plugged in Vista will not boot.
>>
>> --
>> Dennis Pack
>> XP x64, Vista Enterprise x64
>> Office2007
>> "Tony Pitt" <Tony Pitt@discussions.microsoft.com> wrote in message
>> news:C98C7DF3-E5EC-4004-9B19-3BE62A26B41E@microsoft.com...
>>>I have an Intel DQ965GF mobo, with Intel BIOS v5595. The TPM device is
>>>enabled.
>>> VISTA Ultimate x64 installed. MS VISTA TPM driver (tpm.sys) installed as
>>> Intel do not currently provide one (either 32bit or 64bit versions!)
>>>
>>> When enabling bitlocker, the 'check' is passed, and machine reboots to
>>> begin
>>> encryption. However, at this point the TPM base services have stopped,
>>> so
>>> bitlocker thinks there is no valid TPM device.
>>> Subsequent output of 'manage-bde' is:
>>> C:\Windows\system32>cscript manage-bde.wsf -tpm -TurnOn
>>> Microsoft (R) Windows Script Host Version 5.7
>>> Copyright (C) Microsoft Corporation. All rights reserved.
>>>
>>> ERROR: A compatible Trusted Platform Module (TPM) was not detected.
>>>
>>> C:\Windows\system32>cscript manage-bde.wsf -on c:
>>> Microsoft (R) Windows Script Host Version 5.7
>>> Copyright (C) Microsoft Corporation. All rights reserved.
>>>
>>> Volume C:
>>> [OS Volume]
>>> NOTE: This command did not create any new key protectors. Type
>>> "manage-bde
>>> -prot
>>> ectors -add -?" for information on adding more key protectors.
>>> NOTE: Encryption is already complete.
>>>
>>> Errors in eventvwr:
>>> Error Source: TBS
>>> An error occurred while starting the TBS. The error code was 0x80070005
>>>
>>> Warning Source Bitlocker Drivers
>>> BIOS/TCG Memory Overwrite Control: Error changing value .
>>>
>>> There's a lot of info here, but hopefully someone can help!!!
>>> Thanks.

>>

>


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