Unfortunately, when you scan your computer with an antivirus program, it may
remove the virus files, but it cannot correct the damage already caused by the
interaction of the virus with your operating system files. I would strongly recommend
backing up your important files, then perform a "clean install" of Windows Vista.
How To Restore or Reinstall Microsoft Windows on a Dell Computer:
Afterward, visit Dell support and download and install the Dell Windows Vista drivers
for your specific Dell laptop model number.
Then make sure to visit Windows Update and download the latest security updates and
then install your antivirus software program.
Visit the new Windows Vista Answers Forums:
"ChrisF" <u50729@uwe> wrote in message news:93b6f00ed3f25@uwe...
Ok, I am using a Dell Inspiron 1720 Laptop and have had nothing but trouble
the last few days after what I believe to have been some sort of virus on my
computer. I am using Windows Vista and have since downloaded Norton 2009 to
correct the problem. It cleaned up a few of the problems, but I cannot
access the internet via internet explorer at all. My computer shows a strong
connection, I just cant surf the web with internet explorer. Upon windows
starting up a box pops up and says Error loading dll32, I have been searching
online for a solution but its hard to get a clear cut answer.
Can someone please walk me throught the whole process step by step. Im sick
of calling Dell and having them bang me out for 100 bucks when crap like this