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DEP problem with IE

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  #1 (permalink)  
Old 04-05-2007
Kathy
 

Posts: n/a
DEP problem with IE
DEP keeps shutting Internet Explorer down. Here's the "problem signature".
Anything I can do to make it stop? I've tried truning it "off". IE is all it
does this to.

Thanks.



Problem signature:

Problem Event Name: BEX

Application Name: iexplore.exe

Application Version: 7.0.6000.16386

Application Timestamp: 4549b133

Fault Module Name: StackHash_8d13

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 05a178b8

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.0.6000.2.0.0.768.2

Locale ID: 1033

Additional Information 1: 8d13

Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

Additional Information 3: 8d13

Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

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  #2 (permalink)  
Old 04-05-2007
Andy Sweet [MSFT]
 

Posts: n/a
Re: DEP problem with IE
Hi Kathy:

DEP errors in Internet Explorer can be caused by add-on or extensions. Have
you installed any add-ons to IE lately? More about add-ons at
http://windowshelp.microsoft.com/Win...f9b7e1033.mspx

As far as making the DEP errors go away, Help suggests: If you have
recently installed a program and notice DEP closing Windows-based programs,
check with the software publisher to see if there is an updated,
DEP-compatible version available, or try uninstalling the program.

You can also try Problem Reports and Solutions in Control Panel to see if a
fix from Microsoft is available. Open Problem Reports and Solutions by
clicking the Start button , clicking Control Panel, clicking System and
Maintenance, and then clicking Problem Reports and Solutions.

If neither of those options work, you could try using System Restore and
choosing a date before you started receiving DEP errors.

Hope this helps, let us know, thanks.

--
Andy Sweet
Windows User Assistance team
Microsoft Corporation

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  #3 (permalink)  
Old 04-08-2007
Joe Guidera
 

Posts: n/a
Re: DEP problem with IE
Before trying system restore you might want to try running IE without
add-ons to see if the problem re-occurs. If it doesn't use manage add-ons
to disable all of your add-ons. Then selectively re-enable your add-ons
until you find the one that is causing you the problem.

Joe

"Kathy" <kathykane@gmail.com> wrote in message
news:50B47C2D-8A0C-49DB-BCE7-3EA5266905C7@microsoft.com...
> DEP keeps shutting Internet Explorer down. Here's the "problem signature".
> Anything I can do to make it stop? I've tried truning it "off". IE is all
> it does this to.
>
> Thanks.
>
>
>
> Problem signature:
>
> Problem Event Name: BEX
>
> Application Name: iexplore.exe
>
> Application Version: 7.0.6000.16386
>
> Application Timestamp: 4549b133
>
> Fault Module Name: StackHash_8d13
>
> Fault Module Version: 0.0.0.0
>
> Fault Module Timestamp: 00000000
>
> Exception Offset: 05a178b8
>
> Exception Code: c0000005
>
> Exception Data: 00000008
>
> OS Version: 6.0.6000.2.0.0.768.2
>
> Locale ID: 1033
>
> Additional Information 1: 8d13
>
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>
> Additional Information 3: 8d13
>
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Read our privacy statement:
>
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>

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