Update KB925902 failed

#1 (**permalink**) 04-03-2007

This security update (for Vista) KB925902 failed upon reboot. I have
attempted to install this update three times.

Am I alone? Suggestions?

Thanks, Dave Horne (Vista Home Premium, 32 bit)

#2 (**permalink**) 04-04-2007

You are not alone. Do a search for kb925902 and you will find several posts
complaining of problems with this update, including mine. My post was the
earliest of the bunch, and so far, nobody, no one has given me a clue as to
what has happened. And the error message I got, 80070000B, when my machine
attempted to install the patch evidently refers to other operating systems
which I do not run, and programs which I am not using.

Rev OOC

"Dave Horne" <dave.horne@home.nl> wrote in message
news:OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl...
> This security update (for Vista) KB925902 failed upon reboot. I have
> attempted to install this update three times.
>
> Am I alone? Suggestions?
>
> Thanks, Dave Horne (Vista Home Premium, 32 bit)

#3 (**permalink**) 04-04-2007

#4 (**permalink**) 04-04-2007

Hello Rev,
For the 8007000B error message try this:
1. Click Start, and then type cmd in the Start Search box.
2. In the search results list, right-click Command Prompt, and then click
Run as
Administrator.
3. When you are prompted by User Account Control, click Continue.
4. At the command prompt, type "fsutil resource setautoreset true C:\ ",
without the quotation marks and then
press ENTER.
5. Reboot your machine and try to update again.

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>From: "Rev OOC" <revooc@yahoo.com>
|>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
|>In-Reply-To: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
|>Subject: Re: Update KB925902 failed
|>Date: Tue, 3 Apr 2007 16:33:48 -0700
|>Lines: 18
|>Message-ID: <E99DA383-81A8-4058-AE9F-034CE983AF44@microsoft.com>
|>MIME-Version: 1.0
|>Content-Type: text/plain;
|> format=flowed;
|> charset="iso-8859-1";
|> reply-type=response
|>Content-Transfer-Encoding: 7bit
|>X-Priority: 3
|>X-MSMail-Priority: Normal
|>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>X-MS-CommunityGroup-PostID: {E99DA383-81A8-4058-AE9F-034CE983AF44}
|>X-MS-CommunityGroup-ThreadID: 9EA704F2-BF70-43A9-8D51-C43F43B62A49
|>X-MS-CommunityGroup-ParentID: 9EA704F2-BF70-43A9-8D51-C43F43B62A49
|>Newsgroups: microsoft.public.windows.vista.general
|>Path: TK2MSFTNGHUB02.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:76233
|>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
|>X-Tomcat-NG: microsoft.public.windows.vista.general
|>
|>You are not alone. Do a search for kb925902 and you will find several
posts
|>complaining of problems with this update, including mine. My post was the
|>earliest of the bunch, and so far, nobody, no one has given me a clue as
to
|>what has happened. And the error message I got, 80070000B, when my
machine
|>attempted to install the patch evidently refers to other operating
systems
|>which I do not run, and programs which I am not using.
|>
|>Rev OOC
|>
|>"Dave Horne" <dave.horne@home.nl> wrote in message
|>news:OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl...
|>> This security update (for Vista) KB925902 failed upon reboot. I have
|>> attempted to install this update three times.
|>>
|>> Am I alone? Suggestions?
|>>
|>> Thanks, Dave Horne (Vista Home Premium, 32 bit)
|>
|>

#5 (**permalink**) 04-04-2007

Today, Rev OOC made these interesting comments ...

> You are not alone. Do a search for kb925902 and you will find
> several posts complaining of problems with this update,
> including mine. My post was the earliest of the bunch, and so
> far, nobody, no one has given me a clue as to what has
> happened. And the error message I got, 80070000B, when my
> machine attempted to install the patch evidently refers to
> other operating systems which I do not run, and programs which
> I am not using.
>
Like many updates, I take a "wait and see" attitude, in this case,
it appears to have saved me a lot of grief. I imagine that tomorrow
or the day after, MS will reissue the update, fixed this time. This
is exactly the reason why I no longer rush to be an early adopter
of any new fixes or versions of anything.

--
HP, aka Jerry

#6 (**permalink**) 04-04-2007

Thanks Darell,

I shall try it.

Rev OOC

""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in message
news:jV5sOsldHHA.4692@TK2MSFTNGHUB02.phx.gbl...
> Hello Rev,
> For the 8007000B error message try this:
> 1. Click Start, and then type cmd in the Start Search box.
> 2. In the search results list, right-click Command Prompt, and then click
> Run as
> Administrator.
> 3. When you are prompted by User Account Control, click Continue.
> 4. At the command prompt, type "fsutil resource setautoreset true C:\ ",
> without the quotation marks and then
> press ENTER.
> 5. Reboot your machine and try to update again.
>
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |>From: "Rev OOC" <revooc@yahoo.com>
> |>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
> |>In-Reply-To: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
> |>Subject: Re: Update KB925902 failed
> |>Date: Tue, 3 Apr 2007 16:33:48 -0700
> |>Lines: 18
> |>Message-ID: <E99DA383-81A8-4058-AE9F-034CE983AF44@microsoft.com>
> |>MIME-Version: 1.0
> |>Content-Type: text/plain;
> |> format=flowed;
> |> charset="iso-8859-1";
> |> reply-type=response
> |>Content-Transfer-Encoding: 7bit
> |>X-Priority: 3
> |>X-MSMail-Priority: Normal
> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
> |>X-MS-CommunityGroup-PostID: {E99DA383-81A8-4058-AE9F-034CE983AF44}
> |>X-MS-CommunityGroup-ThreadID: 9EA704F2-BF70-43A9-8D51-C43F43B62A49
> |>X-MS-CommunityGroup-ParentID: 9EA704F2-BF70-43A9-8D51-C43F43B62A49
> |>Newsgroups: microsoft.public.windows.vista.general
> |>Path: TK2MSFTNGHUB02.phx.gbl
> |>Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.general:76233
> |>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
> |>X-Tomcat-NG: microsoft.public.windows.vista.general
> |>
> |>You are not alone. Do a search for kb925902 and you will find several
> posts
> |>complaining of problems with this update, including mine. My post was
> the
> |>earliest of the bunch, and so far, nobody, no one has given me a clue as
> to
> |>what has happened. And the error message I got, 80070000B, when my
> machine
> |>attempted to install the patch evidently refers to other operating
> systems
> |>which I do not run, and programs which I am not using.
> |>
> |>Rev OOC
> |>
> |>"Dave Horne" <dave.horne@home.nl> wrote in message
> |>news:OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl...
> |>> This security update (for Vista) KB925902 failed upon reboot. I have
> |>> attempted to install this update three times.
> |>>
> |>> Am I alone? Suggestions?
> |>>
> |>> Thanks, Dave Horne (Vista Home Premium, 32 bit)
> |>
> |>
>

#7 (**permalink**) 04-04-2007

Thank you very much, Darrell. Your solution worked.

While I consider myself somewhat advanced as a computer user (I've fooled a
lot of people into thinking I'm an expert), I have absolutely no idea what I
did here (other than follow a script).

Thanks again,

Rev OOC

"Revooc" <revooc@yahoo.com> wrote in message
news:I%GQh.3424$_43.1816@trnddc02...
> Thanks Darell,
>
> I shall try it.
>
> Rev OOC
>
> ""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in message
> news:jV5sOsldHHA.4692@TK2MSFTNGHUB02.phx.gbl...
>> Hello Rev,
>> For the 8007000B error message try this:
>> 1. Click Start, and then type cmd in the Start Search box.
>> 2. In the search results list, right-click Command Prompt, and then
>> click
>> Run as
>> Administrator.
>> 3. When you are prompted by User Account Control, click Continue.
>> 4. At the command prompt, type "fsutil resource setautoreset true C:\ ",
>> without the quotation marks and then
>> press ENTER.
>> 5. Reboot your machine and try to update again.
>>
>> Thanks,
>> Darrell Gorter[MSFT]
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights
>> --------------------
>> |>From: "Rev OOC" <revooc@yahoo.com>
>> |>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
>> |>In-Reply-To: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
>> |>Subject: Re: Update KB925902 failed
>> |>Date: Tue, 3 Apr 2007 16:33:48 -0700
>> |>Lines: 18
>> |>Message-ID: <E99DA383-81A8-4058-AE9F-034CE983AF44@microsoft.com>
>> |>MIME-Version: 1.0
>> |>Content-Type: text/plain;
>> |> format=flowed;
>> |> charset="iso-8859-1";
>> |> reply-type=response
>> |>Content-Transfer-Encoding: 7bit
>> |>X-Priority: 3
>> |>X-MSMail-Priority: Normal
>> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
>> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
>> |>X-MS-CommunityGroup-PostID: {E99DA383-81A8-4058-AE9F-034CE983AF44}
>> |>X-MS-CommunityGroup-ThreadID: 9EA704F2-BF70-43A9-8D51-C43F43B62A49
>> |>X-MS-CommunityGroup-ParentID: 9EA704F2-BF70-43A9-8D51-C43F43B62A49
>> |>Newsgroups: microsoft.public.windows.vista.general
>> |>Path: TK2MSFTNGHUB02.phx.gbl
>> |>Xref: TK2MSFTNGHUB02.phx.gbl
>> microsoft.public.windows.vista.general:76233
>> |>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
>> |>
>> |>You are not alone. Do a search for kb925902 and you will find several
>> posts
>> |>complaining of problems with this update, including mine. My post was
>> the
>> |>earliest of the bunch, and so far, nobody, no one has given me a clue
>> as
>> to
>> |>what has happened. And the error message I got, 80070000B, when my
>> machine
>> |>attempted to install the patch evidently refers to other operating
>> systems
>> |>which I do not run, and programs which I am not using.
>> |>
>> |>Rev OOC
>> |>
>> |>"Dave Horne" <dave.horne@home.nl> wrote in message
>> |>news:OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl...
>> |>> This security update (for Vista) KB925902 failed upon reboot. I have
>> |>> attempted to install this update three times.
>> |>>
>> |>> Am I alone? Suggestions?
>> |>>
>> |>> Thanks, Dave Horne (Vista Home Premium, 32 bit)
>> |>
>> |>
>>
>
>

#8 (**permalink**) 04-04-2007

Darrell, when I click on the failed install in Update History I am told
80070003.

I've encountered this many times when trying other updates. I am in touch
with a support guy at MS for yet another update issue.

What I will do for this is rename the Windows \ SoftDistribution folder
which I can only do in SafeMode and try the update again.

If I succeed I'll report back. I've got other stuff to do .... but I will
report back.

""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in message
news:R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl...
> Hello Dave,
> Do you have an error code for the failure?
> What is in windowsupdate.log?
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |>From: "Dave Horne" <dave.horne@home.nl>
> |>Subject: Update KB925902 failed
> |>Date: Wed, 4 Apr 2007 00:08:30 +0200
> |>Lines: 7
> |>MIME-Version: 1.0
> |>Content-Type: text/plain;
> |> format=flowed;
> |> charset="iso-8859-1";
> |> reply-type=original
> |>Content-Transfer-Encoding: 7bit
> |>X-Priority: 3
> |>X-MSMail-Priority: Normal
> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
> |>Message-ID: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
> |>Newsgroups: microsoft.public.windows.vista.general
> |>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
> |>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSF TNGP03.phx.gbl
> |>Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.general:76200
> |>X-Tomcat-NG: microsoft.public.windows.vista.general
> |>
> |>This security update (for Vista) KB925902 failed upon reboot. I have
> |>attempted to install this update three times.
> |>
> |>Am I alone? Suggestions?
> |>
> |>Thanks, Dave Horne (Vista Home Premium, 32 bit)
> |>
> |>
>

#9 (**permalink**) 04-04-2007

Darrell, I renamed the folder Windows \ SoftwareDistribution and tried
again to reinstall this update but it failed again with the same error
message ... 80070003.

I'm waiting to hear back from MS Support re another failed Update and will
mention this to them.

Thanks! In the meantime I am open to any suggestions.

""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in message
news:R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl...
> Hello Dave,
> Do you have an error code for the failure?
> What is in windowsupdate.log?
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |>From: "Dave Horne" <dave.horne@home.nl>
> |>Subject: Update KB925902 failed
> |>Date: Wed, 4 Apr 2007 00:08:30 +0200
> |>Lines: 7
> |>MIME-Version: 1.0
> |>Content-Type: text/plain;
> |> format=flowed;
> |> charset="iso-8859-1";
> |> reply-type=original
> |>Content-Transfer-Encoding: 7bit
> |>X-Priority: 3
> |>X-MSMail-Priority: Normal
> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
> |>Message-ID: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
> |>Newsgroups: microsoft.public.windows.vista.general
> |>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
> |>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSF TNGP03.phx.gbl
> |>Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.general:76200
> |>X-Tomcat-NG: microsoft.public.windows.vista.general
> |>
> |>This security update (for Vista) KB925902 failed upon reboot. I have
> |>attempted to install this update three times.
> |>
> |>Am I alone? Suggestions?
> |>
> |>Thanks, Dave Horne (Vista Home Premium, 32 bit)
> |>
> |>
>

#10 (**permalink**) 04-04-2007

Hello Dave,
I need the WindowsUpdate.log located in \windows\windowsupdate.log
I also need to see the cbs log file located in \windows\logs\cbs\cbs.log
Can you zip them up and send them to me,
Darrellg@online,microsoft.com but remove the online piece to get to me.
Does the following folder exist?
\windows\servicing\packages If that is missing that could cause this error.
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>From: "Dave Horne" <dave.horne@home.nl>
|>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
<R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
|>In-Reply-To: <R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
|>Subject: Re: Update KB925902 failed
|>Date: Wed, 4 Apr 2007 14:21:00 +0200
|>Lines: 55
|>MIME-Version: 1.0
|>Content-Type: text/plain;
|> format=flowed;
|> charset="Windows-1252";
|> reply-type=original
|>Content-Transfer-Encoding: 7bit
|>X-Priority: 3
|>X-MSMail-Priority: Normal
|>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>Message-ID: <ug0KYPrdHHA.4868@TK2MSFTNGP06.phx.gbl>
|>Newsgroups: microsoft.public.windows.vista.general
|>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
|>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSF TNGP06.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:76579
|>X-Tomcat-NG: microsoft.public.windows.vista.general
|>
|>Darrell, I renamed the folder Windows \ SoftwareDistribution and tried
|>again to reinstall this update but it failed again with the same error
|>message ... 80070003.
|>
|>I'm waiting to hear back from MS Support re another failed Update and
will
|>mention this to them.
|>
|>Thanks! In the meantime I am open to any suggestions.
|>
|>
|>
|>
|>
|>""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in message
|>news:R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl...
|>> Hello Dave,
|>> Do you have an error code for the failure?
|>> What is in windowsupdate.log?
|>> Thanks,
|>> Darrell Gorter[MSFT]
|>>
|>> This posting is provided "AS IS" with no warranties, and confers no
rights
|>> --------------------
|>> |>From: "Dave Horne" <dave.horne@home.nl>
|>> |>Subject: Update KB925902 failed
|>> |>Date: Wed, 4 Apr 2007 00:08:30 +0200
|>> |>Lines: 7
|>> |>MIME-Version: 1.0
|>> |>Content-Type: text/plain;
|>> |> format=flowed;
|>> |> charset="iso-8859-1";
|>> |> reply-type=original
|>> |>Content-Transfer-Encoding: 7bit
|>> |>X-Priority: 3
|>> |>X-MSMail-Priority: Normal
|>> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>> |>Message-ID: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
|>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
|>> |>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSF TNGP03.phx.gbl
|>> |>Xref: TK2MSFTNGHUB02.phx.gbl
|>> microsoft.public.windows.vista.general:76200
|>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>
|>> |>This security update (for Vista) KB925902 failed upon reboot. I have
|>> |>attempted to install this update three times.
|>> |>
|>> |>Am I alone? Suggestions?
|>> |>
|>> |>Thanks, Dave Horne (Vista Home Premium, 32 bit)
|>> |>
|>> |>
|>>
|>
|>