Outlook 2007 crashes when printing from public folder

Has anyone come accross this issue?

I have a user in my company who tries to print from a public folder in
outlook that contains contacts. First of all he performs a search in the
public contact folder.
When he tries to print a selection outlook stops responding, closes and
restarts automatically withouth the selection being printed.

The user gets this event in the eventviewer:
Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp
0x4542840f, faulting module OUTLOOK.EXE, version 12.0.4518.1014, time
stamp
0x4542840f, exception code 0xc0000005, fault offset 0x00563e27, process
id
0x12f4, application start time 0x01c9130aadaabfa1.

Any ideas would be very welcome.


--
Mavke

:isable add-on , or change u r standard print and see what will happed
::


--
Vistje

Vistje;832727 Wrote:
> :isable add-on , or change u r standard print and see what will happed
> ::

I disabled the add-ins (had to launch outlook as administrator) but
without any result. I performed the same actions as the user and
outlook stopped working and closed.


--
Mavke

As far as I'm aware, there should be a response already in place for that if
he goes to the Problem Reports and Solutions Center control panel.

Has he checked there?

(spoiler: The will point him to get the Office updates from Microsoft
Update.)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Mavke" <guest@unknown-email.com> wrote in message
news:289f77d53c25e90325ef732aed655029@nntp-gateway.com...
>
> Has anyone come accross this issue?
>
> I have a user in my company who tries to print from a public folder in
> outlook that contains contacts. First of all he performs a search in the
> public contact folder.
> When he tries to print a selection outlook stops responding, closes and
> restarts automatically withouth the selection being printed.
>
> The user gets this event in the eventviewer:
> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp
> 0x4542840f, faulting module OUTLOOK.EXE, version 12.0.4518.1014, time
> stamp
> 0x4542840f, exception code 0xc0000005, fault offset 0x00563e27, process
> id
> 0x12f4, application start time 0x01c9130aadaabfa1.
>
> Any ideas would be very welcome.
>
>
> --
> Mavke