Install fails with "vbscript not installed"

Hi there

the iTunes7 and Photoshop CS3 beta installers fail with the same error
2739 - iTunes missing vbscript and Photoshop missing jscript.

I searched the web for quite a while and the only solution I read about was
that maybe the windows scripting runtime was not registered correctly. So I
tried a vb-script like "msgbox vbscript.version" and this shows 5.7 (using
Vista 64bit RTM). But I did re-register the vbscript.dll and jscript.dll. As
expected without change in behaviour.

My guess is that this is a problem with the security-settings for the
msi-system not able to run scripts with enough rights (or even at all). So I
switched about anything I found (group policies, security-settings, disabled
uac and so on) - but nothing helps.

I think I'm not the only one who "suffers" from these symptons. Did anybody
successfully found out where the switch is that changes the scripting- or
msi-subsystem to "super-user-let-me-do-anything"?

I hate it when such essential environment are changed without telling
anybody. The RC1-version didn't show this behaviour...

Bye,
Mirko

"Mirko D. Walter" wrote:

> Hi there
>
> the iTunes7 and Photoshop CS3 beta installers fail with the same error
> 2739 - iTunes missing vbscript and Photoshop missing jscript.
>
> I searched the web for quite a while and the only solution I read about was
> that maybe the windows scripting runtime was not registered correctly. So I
> tried a vb-script like "msgbox vbscript.version" and this shows 5.7 (using
> Vista 64bit RTM). But I did re-register the vbscript.dll and jscript.dll. As
> expected without change in behaviour.
>
> My guess is that this is a problem with the security-settings for the
> msi-system not able to run scripts with enough rights (or even at all). So I
> switched about anything I found (group policies, security-settings, disabled
> uac and so on) - but nothing helps.
>
> I think I'm not the only one who "suffers" from these symptons. Did anybody
> successfully found out where the switch is that changes the scripting- or
> msi-subsystem to "super-user-let-me-do-anything"?
>
> I hate it when such essential environment are changed without telling
> anybody. The RC1-version didn't show this behaviour...
>
> Bye,
> Mirko
>

"siddharth" wrote:

hi there;

i have the same problem
please could anyone mail me if you solve the problem?
my email: sidjainbest@gmail.com

thanks

I also get the VB script error when I install itunes. Does anyone have a
soltuion?

Same error installing iTunes7 here. I searched all over the apple and ms
sites for a solution. No luck. I have a brand new computer with OEM Vista
Home Premium with bundled antivirus and firewall. I don't see any way to
turn off script blocking. I know how to run scripts, but how do you
"re-register VBScript"? It seems like Apple would be getting a ton of
complaints, and post probably a simple fix on their support site?

"Mirko D. Walter" wrote:

> Hi there
>
> the iTunes7 and Photoshop CS3 beta installers fail with the same error
> 2739 - iTunes missing vbscript and Photoshop missing jscript.
>
> I searched the web for quite a while and the only solution I read about was
> that maybe the windows scripting runtime was not registered correctly. So I
> tried a vb-script like "msgbox vbscript.version" and this shows 5.7 (using
> Vista 64bit RTM). But I did re-register the vbscript.dll and jscript.dll. As
> expected without change in behaviour.
>
> My guess is that this is a problem with the security-settings for the
> msi-system not able to run scripts with enough rights (or even at all). So I
> switched about anything I found (group policies, security-settings, disabled
> uac and so on) - but nothing helps.
>
> I think I'm not the only one who "suffers" from these symptons. Did anybody
> successfully found out where the switch is that changes the scripting- or
> msi-subsystem to "super-user-let-me-do-anything"?
>
> I hate it when such essential environment are changed without telling
> anybody. The RC1-version didn't show this behaviour...
>
> Bye,
> Mirko
>

I downloaded the latest iTunes version and got the same error message.
After a lot of trial and error and research on the Internet I found a
solution that worked for me. I hope it also helps other users trying to
install iTunes on Vista.

1. Start Menu -> All Programs -> Accessories -> Right Click on Command
Prompt -> Run As Administrator.

2. If you don’t end up in the C:\windows\system32 folder, go there

3. Once there type in regsvr32 vbscript.dll and press enter

4. You should get a conformation message

5. Install iTunes



Hope this helps


--
lowrider75

Lowrider:

This worked great!

Thanks


--
sglj3

No Problemo, your Welcome


--
lowrider75

Thanks lowrider75. Worked like a charm.

"lowrider75" wrote:

>
> I downloaded the latest iTunes version and got the same error message.
> After a lot of trial and error and research on the Internet I found a
> solution that worked for me. I hope it also helps other users trying to
> install iTunes on Vista.
>
> 1. Start Menu -> All Programs -> Accessories -> Right Click on Command
> Prompt -> Run As Administrator.
>
> 2. If you don’t end up in the C:\windows\system32 folder, go there
>
> 3. Once there type in regsvr32 vbscript.dll and press enter
>
> 4. You should get a conformation message
>
> 5. Install iTunes
>
>
>
> Hope this helps
>
>
> --
> lowrider75
>

Thnx lowrider, problem resolved with your help.

J {;-)

"lowrider75" wrote:

>
> I downloaded the latest iTunes version and got the same error message.
> After a lot of trial and error and research on the Internet I found a
> solution that worked for me. I hope it also helps other users trying to
> install iTunes on Vista.
>
> 1. Start Menu -> All Programs -> Accessories -> Right Click on Command
> Prompt -> Run As Administrator.
>
> 2. If you don’t end up in the C:\windows\system32 folder, go there
>
> 3. Once there type in regsvr32 vbscript.dll and press enter
>
> 4. You should get a conformation message
>
> 5. Install iTunes
>
>
>
> Hope this helps
>
>
> --
> lowrider75
>