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Open Word attachment..Word has stopped working on close

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Old 06-09-2008
kreisman
 

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Open Word attachment..Word has stopped working on close

I'm running Vista Home Premium- 32 bit - SP1. I use MS Outlook.
Frequently, when I open an email which has a Word Attachment, upon
closing that attachment, I get a message which says "Microsoft Word has
stopped working...". It will often then re-open Word with a blank
document. (Word version 2007 (12.0.6311.5000) SP1 MSO (12.0.6213.1000

Of course, MS Word SHOULD have stopped working since I closed the
document. I have had similar problems with Excel, but in all cases, it
only happens when the Excel or Word document is an attachment to an
email. I tried to re-create the problem by opening the same email,
and then it works, only to fail later on a new email attachment.

What could this be? Perhaps something about where the document is
stored when its an attachment?

Ken


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