Vista Home Premium Activation Issue

When I purchased Vista Home Premium Upgrade a year ago, I upgraded from XP
and did a "clean install" that allowed me to wipe my C drive and start from
scratch. I did a 2nd clean install a week ago to start over again after
experiencing slow response and wanting to start fresh. I'm now getting an
activation notice and when I enter the code, I'm told this version cannot be
used for a clean install and that I have to purchase another license. Who can
I contact to resolve this issue as I paid for the Vista upgrade and the 1st
install a year ago went just fine with no activiation issues? Thank you.

You cannot clean-install a Vista Upgrade package - it must always be
installed as an upgrade to a previous operating system. You will likely
have to restore your system back to it's Windows XP configuration and then
do the upgrade again.

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/


"Walt" <Walt@discussions.microsoft.com> wrote in message
news:93D8D539-1E3C-424E-8369-2884B69EC8E3@microsoft.com...
> When I purchased Vista Home Premium Upgrade a year ago, I upgraded from XP
> and did a "clean install" that allowed me to wipe my C drive and start
> from
> scratch. I did a 2nd clean install a week ago to start over again after
> experiencing slow response and wanting to start fresh. I'm now getting an
> activation notice and when I enter the code, I'm told this version cannot
> be
> used for a clean install and that I have to purchase another license. Who
> can
> I contact to resolve this issue as I paid for the Vista upgrade and the
> 1st
> install a year ago went just fine with no activiation issues? Thank you.

Did you do it this way?

http://www.winsupersite.com/showcase...rade_clean.asp

Ramone

"Walt" <Walt@discussions.microsoft.com> wrote in message
news:93D8D539-1E3C-424E-8369-2884B69EC8E3@microsoft.com...
> When I purchased Vista Home Premium Upgrade a year ago, I upgraded from XP
> and did a "clean install" that allowed me to wipe my C drive and start
> from
> scratch. I did a 2nd clean install a week ago to start over again after
> experiencing slow response and wanting to start fresh. I'm now getting an
> activation notice and when I enter the code, I'm told this version cannot
> be
> used for a clean install and that I have to purchase another license. Who
> can
> I contact to resolve this issue as I paid for the Vista upgrade and the
> 1st
> install a year ago went just fine with no activiation issues? Thank you.

You may have to activate by phone:
http://www.vistax64.com/tutorials/84...one.html?ltr=A

Your key has been used to activate once and the system doesn't want to
allow it again.

Hope this helps.
Gary


--
garysgold

Vista Home Premiumx32 SP1
Q6600 Quad Core 2.40 GHz
4 GB Ram 800 MHz
Nvidia 8600GTS 256MB
500 GB HD
Exp. Index=5.5

This is the process I used the 1st time and it went well. I thought I used
the same steps this time but apparently I did not follow all steps. Any
suggestions for a re-install without actually wiping out my drive? I just
finished reloading all my apps (took several days)

Thanks

"Ramone" wrote:

> Did you do it this way?
>
> http://www.winsupersite.com/showcase...rade_clean.asp
>
> Ramone
>
> "Walt" <Walt@discussions.microsoft.com> wrote in message
> news:93D8D539-1E3C-424E-8369-2884B69EC8E3@microsoft.com...
> > When I purchased Vista Home Premium Upgrade a year ago, I upgraded from XP
> > and did a "clean install" that allowed me to wipe my C drive and start
> > from
> > scratch. I did a 2nd clean install a week ago to start over again after
> > experiencing slow response and wanting to start fresh. I'm now getting an
> > activation notice and when I enter the code, I'm told this version cannot
> > be
> > used for a clean install and that I have to purchase another license. Who
> > can
> > I contact to resolve this issue as I paid for the Vista upgrade and the
> > 1st
> > install a year ago went just fine with no activiation issues? Thank you.
>
>
>

Thank you. I will try this option tomorrow and hope it works.

"garysgold" wrote:

>
> You may have to activate by phone:
> http://www.vistax64.com/tutorials/84...one.html?ltr=A
>
> Your key has been used to activate once and the system doesn't want to
> allow it again.
>
> Hope this helps.
> Gary
>
>
> --
> garysgold
>
> Vista Home Premiumx32 SP1
> Q6600 Quad Core 2.40 GHz
> 4 GB Ram 800 MHz
> Nvidia 8600GTS 256MB
> 500 GB HD
> Exp. Index=5.5
>

You may want to have your XP key handy when calling Microsoft.

Ramone

"Walt" <Walt@discussions.microsoft.com> wrote in message
news:E41C2272-1C1B-4190-A3EA-8913B54EAEB1@microsoft.com...
> Thank you. I will try this option tomorrow and hope it works.
>
> "garysgold" wrote:
>
>>
>> You may have to activate by phone:
>> http://www.vistax64.com/tutorials/84...one.html?ltr=A
>>
>> Your key has been used to activate once and the system doesn't want to
>> allow it again.
>>
>> Hope this helps.
>> Gary
>>
>>
>> --
>> garysgold
>>
>> Vista Home Premiumx32 SP1
>> Q6600 Quad Core 2.40 GHz
>> 4 GB Ram 800 MHz
>> Nvidia 8600GTS 256MB
>> 500 GB HD
>> Exp. Index=5.5
>>

Will do. I could go back to 3.1 if I had to as I've kept all of my previous
Windows versions (for some strange reason I can't explain).

Thank you

"Ramone" wrote:

> You may want to have your XP key handy when calling Microsoft.
>
> Ramone
>
> "Walt" <Walt@discussions.microsoft.com> wrote in message
> news:E41C2272-1C1B-4190-A3EA-8913B54EAEB1@microsoft.com...
> > Thank you. I will try this option tomorrow and hope it works.
> >
> > "garysgold" wrote:
> >
> >>
> >> You may have to activate by phone:
> >> http://www.vistax64.com/tutorials/84...one.html?ltr=A
> >>
> >> Your key has been used to activate once and the system doesn't want to
> >> allow it again.
> >>
> >> Hope this helps.
> >> Gary
> >>
> >>
> >> --
> >> garysgold
> >>
> >> Vista Home Premiumx32 SP1
> >> Q6600 Quad Core 2.40 GHz
> >> 4 GB Ram 800 MHz
> >> Nvidia 8600GTS 256MB
> >> 500 GB HD
> >> Exp. Index=5.5
> >>
>