Look for Recovery options you might have available. Press F8 during the
'black screen' right after the BIOS screen of a restart. If you get to a
"Command prompt" you can run a command to make the default "Administrator"
account available, which will have a blank password.
From that Command Prompt, run the command:
Net user administrator /active:yes
Restart normally, and use that account to create a new user.
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Mark L. Ferguson
..
"JAD" <JAD@discussions.microsoft.com> wrote in message
news:20F3B616-2521-4097-A596-D0DB730CFD1C@microsoft.com...
> Hi
>
> I have another laptop, and when i turn it on, i try to press my button to
> access my user profile and this is coming up:
>
> The User Profile Service service failed the logon
>
> User Profile Cannot be Loaded.
>
> I have restarted my laptop, and took out the battery and inserted it again
> but it keeps coming up.
>
> Is there anyway to resolve this, if not, how do i reboot my laptop??
>
> Thank You