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Re: Problem when closing IE 7--pops up dialog to send error report
"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:e7Do33eZHHA.1220@TK2MSFTNGP03.phx.gbl...
> (cross-post added to Vista General)
> "James" <james@hotmail.com> wrote in message
> news:%23KGbFuTZHHA.1244@TK2MSFTNGP04.phx.gbl...
>>
>> <bishnuch8@gmail.com> wrote in message
>> news:1173745997.262835.12030@j27g2000cwj.googlegro ups.com...
>>> On Feb 25, 9:36 pm, MNJames <MNJa...@discussions.microsoft.com> wrote:
>>>> Nearly every time I close a window of IE 7 an error occurs. Dialog
>>>> pops
>>>> up
>>>> saying "Internet Explorer has encountered a problem and needs to
>>>> close..."
>>>> and asks if I want to send an error report. Upon clicking yes or no,
>>>> IE
>>>> closes, as well as any other intance of IE open at the time.
>>>>
>>>> The error signature will be something like:AppName:iexplore.exe
>>>> AppVer:
>>>> 7.0.6000.16414ModName:unknown ModVer: 0.0.0.0 Offset: 001b5f40
>>>>
>>>> This is incredibly annoying. Will sometimes do this without my closing
>>>> the
>>>> IE window. Anybody have any ideas how to fix?
>
>
> Before you can fix it you have to identify the problem more clearly.
> Crashes in module:unknown can mean just about anything wrong
> has happened.
>
> Look for clues in the drwtsn32.log associated with the crash.
> E.g. the Stack Back Trace can show you some of what was happening
> before the crash.
>
>
>>>
>>> I have also the same problem, do somebody know about it?
>
>
>> I did a clean install with no IE add ons, and the problem started almost
>> immediately. I have given up trying to fix this as all the suggestion
>> made
>> in this newsgroup proved to be totally worthless.
>
>
> "Check for malware" is just a way of advising to look for the most common
> cause of this symptom. If malware has been eliminated as a possible
> cause
> you could go on to do a more comprehensive clean-boot troubleshooting
> procedure. For example, another common cause is incompatible device
> drivers,
> so if you have any unusual hardware attached or you're trying to use
> drivers
> which were designed for use with XP try disabling it and removing those
> drivers
> as another test.
>
>
>> I have gone back to XP
>> prof and regret having spent money to buy this business edition, which I
>> now
>> consider the worst software investment I have ever made. I cannot
>> understand
>> why IE behaves that way, because with FFox I have no problems whatsoever.
>
>
>
> Most likely it is not a case of IE misbehaving but something else
> interfering.
> Since IE is the most common browser and since it has more dependencies
> on the OS than other browsers, there is more potential for interference
> by other programs.
>
>
> FYI
>
> Robert Aldwinckle
> ---
A did a clean install wih a disc format prior to that, no other software
installed, all hardware and device drivers are Vista approved, no add-ons in
the browser and yet I am getting this problem with the first website I am
trying to open. A solution I found was to open IE7 as an administrator, but
that procedure is simply ridiculous and should not be necessary in my
opinion.
>
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