Since your computer is relatively new, please go to the Dell site. Update
all drivers that are newer from there. Update BIOS, if newer version
available for your machine.
Download SP1 Standalone (Approximately 432 megs) to hard drive.
Disconnect from internet and shut off Norton/McAfee/whatever you have.
Now, here's a prior message I posted some time ago. It worked flawlessly
for me; it should for you.
Print it, and then read thoroughly, before attempting the SP1 install.
The following is what I wrote:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~
"I ran into the same problem attempting to update my son's computer running
Vista. A resolution was offered in Windows Vista General Forum. I followed
that person's advice, and it worked like a charm.
"Check out MowGreen's direction to follow Microsoft's
revelations/recommendations in the link he provided. Make certain all your
drivers are up to date, and everything that's important to you on your hard
drive is backed up. Take the time to make an image of your hard drive, just
in case. Then try what "e" suggests.
Here is his quote:
"e" <binarydotike@gmail.com> wrote in message
news:fsbf7a$bvv$1@registered.motzarella.org...
> Assuming you are denied access to the simple Windows Update SP1 process,
> though you appear to "pass" the published criteria, here's one way to find
> out if the grass is really greener...
>
> 1. Back up all of your data files.
> 2. Create a Restore Point.
> 3. Download the 434MB 5-language file from http://tinyurl.com/32z6vj
> 4. Start > msconfig (as administrator).
> 5. Under Services tab, check the Hide all Microsoft services box.
> 6. Under Services tab, Disable all.
> 7. Under Startup tab, Disable all.
> 8. Reboot.
> 9. Install the SP1 download - expect 30-60 minutes with 2-3 reboots.
> 10. When complete, go to msconfig as administrator again, restore the
> Services and Startups you wish to run, or under the General tab select
> Normal startup.
>
> You're finished.
>
> If you encounter any conflicts, use msconfig to suppress the startup or
> service causing it, and seek the latest driver, file, app, etc.
>
> If you cannot get an updated file/app/driver that is compatible with SP1,
> and you must have that function, roll back. Sorry...
>
> No warranty with this advice, though I was successful on three
> recalcitrant computers that should have updated the simple way, but
> wouldn't. They run fine now, showing 6001. Good luck to you, and please
> report here.
>
> Ike --
> Who is definitely NOT an MVP but got this the hard way.
"mudpuppy" <mudpuppy@discussions.microsoft.com> wrote in message
news:00E0B0B4-6A44-4ADF-A2DE-4F404FA0FD41@microsoft.com...
>I got the Windows Download Notifications email on March 21 - announcing SP1
> general availability. I followed the directions to download SP1 for a
> single
> PC. Windows Update tells me "Windows is up to date, there are no updates
> available for your computer". Checked to be sure automatic updates had not
> installed SP1 - nope, not there. Checked all the pre-reqs listed in the KB
> articles - found none that applied to my computer. PC is a Dell laptop,
> new
> in July with Vista preinstalled. Each time I go to Windows Update -
> nothing!
>
> QUESTION: If Microsoft/Windows can scan my PC to determine if it is ready
> for SP1 and they find an issue - why can't they give me a list of items
> that
> are incompatible so I can find them and get them fixed??? Does anybody
> know
> of a standalone program that will scan for all the incompatibilities
> (drivers, etc.) that keep SP1 from installing?