Control Panel

Has anyone else experienced problems with Control Panel? Each time I click
on Control Panel, I get an error and Windows tells me that Explorer has to
restart (and it does).

My thanks in advance.

Chris

Chris,

Is this a sudden problem, a new problem or an ongoing problem?

Have you recently installed any programs?

What firewall, anti-virus application or security suite is installed?
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Chris" <chris@donotspam.com> wrote in message
news:9A438855-E3B0-4A6A-8139-EC554EC4A693@microsoft.com...
> Has anyone else experienced problems with Control Panel? Each time I
> click on Control Panel, I get an error and Windows tells me that Explorer
> has to restart (and it does).
>
> My thanks in advance.
>
> Chris

Thank you for your reply. It just started a day or so ago. Only Control
Panel seems to be affected. The message in the event log (application) is
as follows...

Faulting application Explorer.EXE, version 6.0.6000.16549, time stamp
0x46d230c5, faulting module kernel32.dll, version 6.0.6000.16386, time stamp
0x4549bd80, exception code 0xc0000005, fault offset 0x000443b7, process id
0x170, application start time 0x01c893e830498434.

I have not added anything to my system software/hardware or otherwise in
quite some time (not including Windows Updates which hasn't been much in the
last month...definition updates, etc.). Everything has been running fine up
till now.

Thank you again.

Chris

"Bob" <bob@nowhere.net> wrote in message
news:IK6dnYvU_unkvm_anZ2dnUVZ_jGdnZ2d@comcast.com. ..
> Chris,
>
> Is this a sudden problem, a new problem or an ongoing problem?
>
> Have you recently installed any programs?
>
> What firewall, anti-virus application or security suite is installed?
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to
> so that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "Chris" <chris@donotspam.com> wrote in message
> news:9A438855-E3B0-4A6A-8139-EC554EC4A693@microsoft.com...
>> Has anyone else experienced problems with Control Panel? Each time I
>> click on Control Panel, I get an error and Windows tells me that Explorer
>> has to restart (and it does).
>>
>> My thanks in advance.
>>
>> Chris
>

You're welcome.
Please top-post your replies to me.

What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Chris" <chris@donotspam.com> wrote in message
news:5F1FEE1F-E9AE-4D8B-8452-0B5D33330A20@microsoft.com...
> Thank you for your reply. It just started a day or so ago. Only Control
> Panel seems to be affected. The message in the event log (application) is
> as follows...
>
> Faulting application Explorer.EXE, version 6.0.6000.16549, time stamp
> 0x46d230c5, faulting module kernel32.dll, version 6.0.6000.16386, time
> stamp 0x4549bd80, exception code 0xc0000005, fault offset 0x000443b7,
> process id 0x170, application start time 0x01c893e830498434.
>
> I have not added anything to my system software/hardware or otherwise in
> quite some time (not including Windows Updates which hasn't been much in
> the last month...definition updates, etc.). Everything has been running
> fine up till now.
>
> Thank you again.
>
> Chris
>
> "Bob" <bob@nowhere.net> wrote in message
> news:IK6dnYvU_unkvm_anZ2dnUVZ_jGdnZ2d@comcast.com. ..
>> Chris,
>>
>> Is this a sudden problem, a new problem or an ongoing problem?
>>
>> Have you recently installed any programs?
>>
>> What firewall, anti-virus application or security suite is installed?
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> http://support.microsoft.com/kb/555375
>>
>> "Chris" <chris@donotspam.com> wrote in message
>> news:9A438855-E3B0-4A6A-8139-EC554EC4A693@microsoft.com...
>>> Has anyone else experienced problems with Control Panel? Each time I
>>> click on Control Panel, I get an error and Windows tells me that
>>> Explorer has to restart (and it does).
>>>
>>> My thanks in advance.
>>>
>>> Chris
>>
>

No anti-virus installed and I use BitDefender when I do. Only Windows
firewall is used and it is on. I use SpyBot Search & Destroy as well as
AdAware as well (ran both). Windows Defender is on too.

I also requested the "hotfix" from MS (KB Article Number: 929637) which they
provided but it did not work : (.

Thank you again.

Chris

"Bob" <bob@nowhere.net> wrote in message
news:j6ydnUUSJcObpW_anZ2dnUVZ_r-vnZ2d@comcast.com...
> You're welcome.
> Please top-post your replies to me.
>
> What firewall, anti-virus application or security suite is installed?
> There are some that cause problems which do not appear immediately.
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to
> so that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "Chris" <chris@donotspam.com> wrote in message
> news:5F1FEE1F-E9AE-4D8B-8452-0B5D33330A20@microsoft.com...
>> Thank you for your reply. It just started a day or so ago. Only Control
>> Panel seems to be affected. The message in the event log (application)
>> is as follows...
>>
>> Faulting application Explorer.EXE, version 6.0.6000.16549, time stamp
>> 0x46d230c5, faulting module kernel32.dll, version 6.0.6000.16386, time
>> stamp 0x4549bd80, exception code 0xc0000005, fault offset 0x000443b7,
>> process id 0x170, application start time 0x01c893e830498434.
>>
>> I have not added anything to my system software/hardware or otherwise in
>> quite some time (not including Windows Updates which hasn't been much in
>> the last month...definition updates, etc.). Everything has been running
>> fine up till now.
>>
>> Thank you again.
>>
>> Chris
>>
>> "Bob" <bob@nowhere.net> wrote in message
>> news:IK6dnYvU_unkvm_anZ2dnUVZ_jGdnZ2d@comcast.com. ..
>>> Chris,
>>>
>>> Is this a sudden problem, a new problem or an ongoing problem?
>>>
>>> Have you recently installed any programs?
>>>
>>> What firewall, anti-virus application or security suite is installed?
>>> -------
>>> *Report back, please*
>>> [When responding to posts, please include the post(s) you are replying
>>> to so that others may learn and benefit from the issue]
>>>
>>> [How to ask a question]
>>> http://support.microsoft.com/kb/555375
>>>
>>> "Chris" <chris@donotspam.com> wrote in message
>>> news:9A438855-E3B0-4A6A-8139-EC554EC4A693@microsoft.com...
>>>> Has anyone else experienced problems with Control Panel? Each time I
>>>> click on Control Panel, I get an error and Windows tells me that
>>>> Explorer has to restart (and it does).
>>>>
>>>> My thanks in advance.
>>>>
>>>> Chris
>>>
>>
>

....and a little more information...

Product
Windows Explorer

Problem
Stopped working

Date
3/24/2008 6:58 AM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000073
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Extra information about the problem
Bucket ID: 545297792

Thanks!

Chris

"Chris" <chris@donotspam.com> wrote in message
news:2C8A75C0-BC9D-44E5-B5F8-DC9F71EA6A3D@microsoft.com...
> No anti-virus installed and I use BitDefender when I do. Only Windows
> firewall is used and it is on. I use SpyBot Search & Destroy as well as
> AdAware as well (ran both). Windows Defender is on too.
>
> I also requested the "hotfix" from MS (KB Article Number: 929637) which
> they provided but it did not work : (.
>
> Thank you again.
>
> Chris
>
> "Bob" <bob@nowhere.net> wrote in message
> news:j6ydnUUSJcObpW_anZ2dnUVZ_r-vnZ2d@comcast.com...
>> You're welcome.
>> Please top-post your replies to me.
>>
>> What firewall, anti-virus application or security suite is installed?
>> There are some that cause problems which do not appear immediately.
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> http://support.microsoft.com/kb/555375
>>
>> "Chris" <chris@donotspam.com> wrote in message
>> news:5F1FEE1F-E9AE-4D8B-8452-0B5D33330A20@microsoft.com...
>>> Thank you for your reply. It just started a day or so ago. Only
>>> Control Panel seems to be affected. The message in the event log
>>> (application) is as follows...
>>>
>>> Faulting application Explorer.EXE, version 6.0.6000.16549, time stamp
>>> 0x46d230c5, faulting module kernel32.dll, version 6.0.6000.16386, time
>>> stamp 0x4549bd80, exception code 0xc0000005, fault offset 0x000443b7,
>>> process id 0x170, application start time 0x01c893e830498434.
>>>
>>> I have not added anything to my system software/hardware or otherwise in
>>> quite some time (not including Windows Updates which hasn't been much in
>>> the last month...definition updates, etc.). Everything has been running
>>> fine up till now.
>>>
>>> Thank you again.
>>>
>>> Chris
>>>
>>> "Bob" <bob@nowhere.net> wrote in message
>>> news:IK6dnYvU_unkvm_anZ2dnUVZ_jGdnZ2d@comcast.com. ..
>>>> Chris,
>>>>
>>>> Is this a sudden problem, a new problem or an ongoing problem?
>>>>
>>>> Have you recently installed any programs?
>>>>
>>>> What firewall, anti-virus application or security suite is installed?
>>>> -------
>>>> *Report back, please*
>>>> [When responding to posts, please include the post(s) you are replying
>>>> to so that others may learn and benefit from the issue]
>>>>
>>>> [How to ask a question]
>>>> http://support.microsoft.com/kb/555375
>>>>
>>>> "Chris" <chris@donotspam.com> wrote in message
>>>> news:9A438855-E3B0-4A6A-8139-EC554EC4A693@microsoft.com...
>>>>> Has anyone else experienced problems with Control Panel? Each time I
>>>>> click on Control Panel, I get an error and Windows tells me that
>>>>> Explorer has to restart (and it does).
>>>>>
>>>>> My thanks in advance.
>>>>>
>>>>> Chris
>>>>
>>>
>>
>

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

"Chris" <chris@donotspam.com> wrote in message
news:AC76DC90-8BD1-4506-9905-9862AE6A5C02@microsoft.com...
> ...and a little more information...
>
> Product
> Windows Explorer
>
> Problem
> Stopped working
>
> Date
> 3/24/2008 6:58 AM
>
> Status
> Report Sent
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: StackHash_8d13
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 00000073
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Extra information about the problem
> Bucket ID: 545297792
>
> "Chris" <chris@donotspam.com> wrote in message
> news:2C8A75C0-BC9D-44E5-B5F8-DC9F71EA6A3D@microsoft.com...
>> No anti-virus installed and I use BitDefender when I do. Only Windows
>> firewall is used and it is on. I use SpyBot Search & Destroy as well as
>> AdAware as well (ran both). Windows Defender is on too.
>>
>> I also requested the "hotfix" from MS (KB Article Number: 929637) which
>> they provided but it did not work : (.
>>
>> "Bob" <bob@nowhere.net> wrote in message
>> news:j6ydnUUSJcObpW_anZ2dnUVZ_r-vnZ2d@comcast.com...
>>> You're welcome.
>>> Please top-post your replies to me.
>>>
>>> What firewall, anti-virus application or security suite is installed?
>>> There are some that cause problems which do not appear immediately.
>>>
>>> "Chris" <chris@donotspam.com> wrote in message
>>> news:5F1FEE1F-E9AE-4D8B-8452-0B5D33330A20@microsoft.com...
>>>> Thank you for your reply. It just started a day or so ago. Only
>>>> Control Panel seems to be affected. The message in the event log
>>>> (application) is as follows...
>>>>
>>>> Faulting application Explorer.EXE, version 6.0.6000.16549, time stamp
>>>> 0x46d230c5, faulting module kernel32.dll, version 6.0.6000.16386, time
>>>> stamp 0x4549bd80, exception code 0xc0000005, fault offset 0x000443b7,
>>>> process id 0x170, application start time 0x01c893e830498434.
>>>>
>>>> I have not added anything to my system software/hardware or otherwise
>>>> in quite some time (not including Windows Updates which hasn't been
>>>> much in the last month...definition updates, etc.). Everything has
>>>> been running fine up till now.
>>>>
>>>> "Bob" <bob@nowhere.net> wrote in message
>>>> news:IK6dnYvU_unkvm_anZ2dnUVZ_jGdnZ2d@comcast.com. ..
>>>>> Chris,
>>>>>
>>>>> Is this a sudden problem, a new problem or an ongoing problem?
>>>>>
>>>>> Have you recently installed any programs?
>>>>>
>>>>> What firewall, anti-virus application or security suite is installed?
>>>>>
>>>>> "Chris" <chris@donotspam.com> wrote in message
>>>>> news:9A438855-E3B0-4A6A-8139-EC554EC4A693@microsoft.com...
>>>>>> Has anyone else experienced problems with Control Panel? Each time I
>>>>>> click on Control Panel, I get an error and Windows tells me that
>>>>>> Explorer has to restart (and it does.

AdAware could be the culprit if you're running "Real-time Protection"

Re: "No anti-virus installed" Bad idea!
I suggest you download, install and run one of the following free AV
programs ASAP.
AVG http://free.grisoft.com/
Avast http://www.avast.com/eng/avast_4_home.html,

"Chris" <chris@donotspam.com> wrote in message
news:2C8A75C0-BC9D-44E5-B5F8-DC9F71EA6A3D@microsoft.com...
> No anti-virus installed and I use BitDefender when I do. Only Windows
> firewall is used and it is on. I use SpyBot Search & Destroy as well as
> AdAware as well (ran both). Windows Defender is on too.
>
> I also requested the "hotfix" from MS (KB Article Number: 929637) which
> they provided but it did not work : (.
>
> Thank you again.
>
> Chris
>
> "Bob" <bob@nowhere.net> wrote in message
> news:j6ydnUUSJcObpW_anZ2dnUVZ_r-vnZ2d@comcast.com...
>> You're welcome.
>> Please top-post your replies to me.
>>
>> What firewall, anti-virus application or security suite is installed?
>> There are some that cause problems which do not appear immediately.
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> http://support.microsoft.com/kb/555375
>>
>> "Chris" <chris@donotspam.com> wrote in message
>> news:5F1FEE1F-E9AE-4D8B-8452-0B5D33330A20@microsoft.com...
>>> Thank you for your reply. It just started a day or so ago. Only
>>> Control Panel seems to be affected. The message in the event log
>>> (application) is as follows...
>>>
>>> Faulting application Explorer.EXE, version 6.0.6000.16549, time stamp
>>> 0x46d230c5, faulting module kernel32.dll, version 6.0.6000.16386, time
>>> stamp 0x4549bd80, exception code 0xc0000005, fault offset 0x000443b7,
>>> process id 0x170, application start time 0x01c893e830498434.
>>>
>>> I have not added anything to my system software/hardware or otherwise in
>>> quite some time (not including Windows Updates which hasn't been much in
>>> the last month...definition updates, etc.). Everything has been running
>>> fine up till now.
>>>
>>> Thank you again.
>>>
>>> Chris
>>>
>>> "Bob" <bob@nowhere.net> wrote in message
>>> news:IK6dnYvU_unkvm_anZ2dnUVZ_jGdnZ2d@comcast.com. ..
>>>> Chris,
>>>>
>>>> Is this a sudden problem, a new problem or an ongoing problem?
>>>>
>>>> Have you recently installed any programs?
>>>>
>>>> What firewall, anti-virus application or security suite is installed?
>>>> -------
>>>> *Report back, please*
>>>> [When responding to posts, please include the post(s) you are replying
>>>> to so that others may learn and benefit from the issue]
>>>>
>>>> [How to ask a question]
>>>> http://support.microsoft.com/kb/555375
>>>>
>>>> "Chris" <chris@donotspam.com> wrote in message
>>>> news:9A438855-E3B0-4A6A-8139-EC554EC4A693@microsoft.com...
>>>>> Has anyone else experienced problems with Control Panel? Each time I
>>>>> click on Control Panel, I get an error and Windows tells me that
>>>>> Explorer has to restart (and it does).
>>>>>
>>>>> My thanks in advance.
>>>>>
>>>>> Chris
>>>>
>>>
>>
>