Not Genuine Anymore, what to do

I wish I did. I have had to do it also from changing too much hardware.

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User


"Martin J" <MartinJ@discussions.microsoft.com> wrote in message
news:CE8F878A-3330-4FF9-AF28-DB560DED7937@microsoft.com...
>I have no problem calling them again but the pain of going through that
>whole
> say you product ID is really anoying, i did it twice last night. DO you
> know
> of a quicker way of getting around that.
>
> "Richard Urban" wrote:
>
>> Have you ever called a company for service, any company, and not been
>> happy
>> with the outcome? Did you not call again to speak to another person.
>> People
>> are human (except for some who post here - not necessarily you) and have
>> bad
>> days. So you try again. It's a pain in the *ss, but it happens all the
>> time.
>> I have had 3 instances myself this year already from major corporations.
>>
>> Tell me you (or your parents if you are too young to drive) have never
>> had a
>> bad experience getting an automobile repaired where you had to "elevate"
>> your complaint.
>>
>> Customer service, in general, has been relegated to the back burner - by
>> almost all large companies.
>>
>> And, I know, it doesn't make it right.
>>
>> --
>>
>>
>> Regards,
>>
>> Richard Urban MVP
>> Microsoft Windows Shell/User
>>
>>
>> "norm" <noone@afakeddomain.net> wrote in message
>> news:eb7F3kgYHHA.448@TK2MSFTNGP04.phx.gbl...
>> > Richard Urban wrote:
>> >>> Call again. You will undoubtedly get another person. If you get no
>> >>> satisfaction ask to speak to their superior. Some of them free lance
>> >>> and
>> >>> can be heavy handed, which is not what Microsoft wants.
>> >
>> >
>> > Interesting. We have an instance of a conceivably flawed activation
>> > process, freelance heavy handed help, and the only course of action
>> > suggested is to call again, hope for a different result, and be
>> > understanding that what one has experienced is not what ms really
>> > wants.
>> > If ms doesn't want stuff such as this to happen in the first place, it
>> > would seem that oversight of the process would have been its first
>> > order
>> > of concern.
>> >
>> >
>> > Martin J" <MartinJ@discussions.microsoft.com> wrote in message
>> > news33B54F7-5FF4-4ACF-9C97-68D12E12824E@microsoft.com...
>> > > So today I turned on my Vista Ultimate machine and it wanted me to
>> > > reactivate it. Strange since it was fine last night and the only
>> > thing > I added was the upgrade to itunes.
>> > > I reacitivate Vista and now its saying its not genuine. I called the
>> > > activation line and the guy said it may be pirated copy which it
>> > > isn't. I bought it from a reputable retailer just after it launced
>> > an > have been using it since then. He said to call the piracy line,
>> > which
>> > > I did and big suprpise they are closed.
>> > > This means i am going to have to take time off work to sit at my
>> > > computer so i can call when they are open.
>> > > Is there anything else i can do to make this damn thing genuine
>> > again. > I have gone to their genuine website and it dosn't work. I
>> > have
>> > run
>> > > that diagnostic tool and it says the license isn't valid.
>> > >
>> > > Very Frustrated
>> > >
>> > > Martin
>> >
>> > --
>> > norm
>>
>>

If like XP wait 120 days and you're internet activation will work. Stay in
safe mode till then. Economic rationalists will judge you to be mad to
follow my suggestions rather than ringing.

Remember sunk costs are worthless. Do you want Vista to work or not.

But Donitz fought the good fight. People respect him.

"Martin J" <MartinJ@discussions.microsoft.com> wrote in message
news:CE8F878A-3330-4FF9-AF28-DB560DED7937@microsoft.com...
>I have no problem calling them again but the pain of going through that
>whole
> say you product ID is really anoying, i did it twice last night. DO you
> know
> of a quicker way of getting around that.
>
> "Richard Urban" wrote:
>
>> Have you ever called a company for service, any company, and not been
>> happy
>> with the outcome? Did you not call again to speak to another person.
>> People
>> are human (except for some who post here - not necessarily you) and have
>> bad
>> days. So you try again. It's a pain in the *ss, but it happens all the
>> time.
>> I have had 3 instances myself this year already from major corporations.
>>
>> Tell me you (or your parents if you are too young to drive) have never
>> had a
>> bad experience getting an automobile repaired where you had to "elevate"
>> your complaint.
>>
>> Customer service, in general, has been relegated to the back burner - by
>> almost all large companies.
>>
>> And, I know, it doesn't make it right.
>>
>> --
>>
>>
>> Regards,
>>
>> Richard Urban MVP
>> Microsoft Windows Shell/User
>>
>>
>> "norm" <noone@afakeddomain.net> wrote in message
>> news:eb7F3kgYHHA.448@TK2MSFTNGP04.phx.gbl...
>> > Richard Urban wrote:
>> >>> Call again. You will undoubtedly get another person. If you get no
>> >>> satisfaction ask to speak to their superior. Some of them free lance
>> >>> and
>> >>> can be heavy handed, which is not what Microsoft wants.
>> >
>> >
>> > Interesting. We have an instance of a conceivably flawed activation
>> > process, freelance heavy handed help, and the only course of action
>> > suggested is to call again, hope for a different result, and be
>> > understanding that what one has experienced is not what ms really
>> > wants.
>> > If ms doesn't want stuff such as this to happen in the first place, it
>> > would seem that oversight of the process would have been its first
>> > order
>> > of concern.
>> >
>> >
>> > Martin J" <MartinJ@discussions.microsoft.com> wrote in message
>> > news33B54F7-5FF4-4ACF-9C97-68D12E12824E@microsoft.com...
>> > > So today I turned on my Vista Ultimate machine and it wanted me to
>> > > reactivate it. Strange since it was fine last night and the only
>> > thing > I added was the upgrade to itunes.
>> > > I reacitivate Vista and now its saying its not genuine. I called the
>> > > activation line and the guy said it may be pirated copy which it
>> > > isn't. I bought it from a reputable retailer just after it launced
>> > an > have been using it since then. He said to call the piracy line,
>> > which
>> > > I did and big suprpise they are closed.
>> > > This means i am going to have to take time off work to sit at my
>> > > computer so i can call when they are open.
>> > > Is there anything else i can do to make this damn thing genuine
>> > again. > I have gone to their genuine website and it dosn't work. I
>> > have
>> > run
>> > > that diagnostic tool and it says the license isn't valid.
>> > >
>> > > Very Frustrated
>> > >
>> > > Martin
>> >
>> > --
>> > norm
>>
>>

Did you install the Nvidia MB drivers from windows update that was released a
few days ago? It hosed my activation when I did. It told me I had a hardware
change and I had to reactivate. It would not let me do it over the internet
even though you are supposed to have the ability to do it 5 times over the
internet with a boxed retail copy. My experiance with the reactivation tech
was horrible. Not only did he imply that I might be a thief and a lier by
saying that he would have to take my word on whether I had it installed on
more than 1 PC, in the middle of him giving me a activation code he asked me
to hold on and all of the sudden I could hear a bunch of screaming and
hollering that I could only guess was the entire complex they were at was
praying to Allah.

"Martin J" wrote:

> Strongly considering moving to Linux, I have used Ubuntu before but was
> always turned off it because i couldn't play my games, but i have been taking
> a look at the Cedega which works with ubuntu and it looks promising.
>
> "Kevin Young" wrote:
>
> > Martin J wrote:
> > > So today I turned on my Vista Ultimate machine and it wanted me to reactivate
> > > it. Strange since it was fine last night and the only thing I added was the
> > > upgrade to itunes.
> > >
> > > I reacitivate Vista and now its saying its not genuine. I called the
> > > activation line and the guy said it may be pirated copy which it isn't. I
> > > bought it from a reputable retailer just after it launced an have been using
> > > it since then. He said to call the piracy line, which I did and big suprpise
> > > they are closed.
> > >
> > > This means i am going to have to take time off work to sit at my computer so
> > > i can call when they are open.
> > >
> > > Is there anything else i can do to make this damn thing genuine again. I
> > > have gone to their genuine website and it dosn't work. I have run that
> > > diagnostic tool and it says the license isn't valid.
> > >
> > > Very Frustrated
> > >
> > > Martin
> > I can imagine how frustrated you must be. I knew it would only be a
> > matter of time until legit customers ended up where you are now because
> > of dumb decisions by MS. Reading your message reassured me that I had
> > made the right decision recently when I removed Vista and installed
> > Linux on my PC. So long activation, WGA, WGA-N, restrictive EULA's,
> > ridiculous VM policies, viruses and proprietary formats. I'm not
> > suggesting things are perfect on the Linux platform but they sure seem a
> > heck of a lot better than the direction MS has headed. I would
> > encourage others to take a Ubuntu Live CD for a spin or check out
> > openSUSE. The transition to Linux has been easier than I thought it
> > would be.
> >

Mike Streuber wrote:
> Did you install the Nvidia MB drivers from windows update that was released a
> few days ago? It hosed my activation when I did. It told me I had a hardware
> change and I had to reactivate. It would not let me do it over the internet
> even though you are supposed to have the ability to do it 5 times over the
> internet with a boxed retail copy. My experiance with the reactivation tech
> was horrible. Not only did he imply that I might be a thief and a lier by
> saying that he would have to take my word on whether I had it installed on
> more than 1 PC, in the middle of him giving me a activation code he asked me
> to hold on and all of the sudden I could hear a bunch of screaming and
> hollering that I could only guess was the entire complex they were at was
> praying to Allah.

Doubtful when you consider that Islam is not a major religion in India.
Hinduism is. Now, if the activation rep was in Pakistan, you would have
a point.

Alias

Still I think their's a couple of a hundred million of them in india. Any
place claiming to be a Nth Indian Diner is Muslim and probably Halal (same
as Kosher but different sect of priests).
"Alias" <aka@masked&anonymous.cl> wrote in message
news:es1YrImYHHA.1008@TK2MSFTNGP03.phx.gbl...
> Mike Streuber wrote:
>> Did you install the Nvidia MB drivers from windows update that was
>> released a few days ago? It hosed my activation when I did. It told me I
>> had a hardware change and I had to reactivate. It would not let me do it
>> over the internet even though you are supposed to have the ability to do
>> it 5 times over the internet with a boxed retail copy. My experiance with
>> the reactivation tech was horrible. Not only did he imply that I might be
>> a thief and a lier by saying that he would have to take my word on
>> whether I had it installed on more than 1 PC, in the middle of him giving
>> me a activation code he asked me to hold on and all of the sudden I could
>> hear a bunch of screaming and hollering that I could only guess was the
>> entire complex they were at was praying to Allah.
>
> Doubtful when you consider that Islam is not a major religion in India.
> Hinduism is. Now, if the activation rep was in Pakistan, you would have a
> point.
>
> Alias

.. wrote:
> Still I think their's a couple of a hundred million of them in india.
> Any place claiming to be a Nth Indian Diner is Muslim and probably Halal
> (same as Kosher but different sect of priests).

13% are Muslims, on the border with Pakistan, 80% are Hindu. It's
unlikely but maybe he did get a room full of Muslims.

Alias
> "Alias" <aka@masked&anonymous.cl> wrote in message
> news:es1YrImYHHA.1008@TK2MSFTNGP03.phx.gbl...
>> Mike Streuber wrote:
>>> Did you install the Nvidia MB drivers from windows update that was
>>> released a few days ago? It hosed my activation when I did. It told
>>> me I had a hardware change and I had to reactivate. It would not let
>>> me do it over the internet even though you are supposed to have the
>>> ability to do it 5 times over the internet with a boxed retail copy.
>>> My experiance with the reactivation tech was horrible. Not only did
>>> he imply that I might be a thief and a lier by saying that he would
>>> have to take my word on whether I had it installed on more than 1 PC,
>>> in the middle of him giving me a activation code he asked me to hold
>>> on and all of the sudden I could hear a bunch of screaming and
>>> hollering that I could only guess was the entire complex they were at
>>> was praying to Allah.
>>
>> Doubtful when you consider that Islam is not a major religion in
>> India. Hinduism is. Now, if the activation rep was in Pakistan, you
>> would have a point.
>>
>> Alias
>

It's garbage like this that makes me wait for a full proof way to bypass
activation. Not to pirate but so I don't have to be bothered with this
garbage as a legal user.



"Martin J" <MartinJ@discussions.microsoft.com> wrote in message
news:CE8F878A-3330-4FF9-AF28-DB560DED7937@microsoft.com...
>I have no problem calling them again but the pain of going through that
>whole
> say you product ID is really anoying, i did it twice last night. DO you
> know
> of a quicker way of getting around that.
>
> "Richard Urban" wrote:
>
>> Have you ever called a company for service, any company, and not been
>> happy
>> with the outcome? Did you not call again to speak to another person.
>> People
>> are human (except for some who post here - not necessarily you) and have
>> bad
>> days. So you try again. It's a pain in the *ss, but it happens all the
>> time.
>> I have had 3 instances myself this year already from major corporations.
>>
>> Tell me you (or your parents if you are too young to drive) have never
>> had a
>> bad experience getting an automobile repaired where you had to "elevate"
>> your complaint.
>>
>> Customer service, in general, has been relegated to the back burner - by
>> almost all large companies.
>>
>> And, I know, it doesn't make it right.
>>
>> --
>>
>>
>> Regards,
>>
>> Richard Urban MVP
>> Microsoft Windows Shell/User
>>
>>
>> "norm" <noone@afakeddomain.net> wrote in message
>> news:eb7F3kgYHHA.448@TK2MSFTNGP04.phx.gbl...
>> > Richard Urban wrote:
>> >>> Call again. You will undoubtedly get another person. If you get no
>> >>> satisfaction ask to speak to their superior. Some of them free lance
>> >>> and
>> >>> can be heavy handed, which is not what Microsoft wants.
>> >
>> >
>> > Interesting. We have an instance of a conceivably flawed activation
>> > process, freelance heavy handed help, and the only course of action
>> > suggested is to call again, hope for a different result, and be
>> > understanding that what one has experienced is not what ms really
>> > wants.
>> > If ms doesn't want stuff such as this to happen in the first place, it
>> > would seem that oversight of the process would have been its first
>> > order
>> > of concern.
>> >
>> >
>> > Martin J" <MartinJ@discussions.microsoft.com> wrote in message
>> > news33B54F7-5FF4-4ACF-9C97-68D12E12824E@microsoft.com...
>> > > So today I turned on my Vista Ultimate machine and it wanted me to
>> > > reactivate it. Strange since it was fine last night and the only
>> > thing > I added was the upgrade to itunes.
>> > > I reacitivate Vista and now its saying its not genuine. I called the
>> > > activation line and the guy said it may be pirated copy which it
>> > > isn't. I bought it from a reputable retailer just after it launced
>> > an > have been using it since then. He said to call the piracy line,
>> > which
>> > > I did and big suprpise they are closed.
>> > > This means i am going to have to take time off work to sit at my
>> > > computer so i can call when they are open.
>> > > Is there anything else i can do to make this damn thing genuine
>> > again. > I have gone to their genuine website and it dosn't work. I
>> > have
>> > run
>> > > that diagnostic tool and it says the license isn't valid.
>> > >
>> > > Very Frustrated
>> > >
>> > > Martin
>> >
>> > --
>> > norm
>>
>>

<.> wrote in message news:Ol999fkYHHA.3824@TK2MSFTNGP02.phx.gbl...
| If like XP wait 120 days and you're internet activation will work. Stay in
| safe mode till then. Economic rationalists will judge you to be mad to
| follow my suggestions rather than ringing.

So that's how M$ can recall Vista? Just fail everybody's activation in one fell
swoop and hang-up the phone forever? You sure Bush hasn't taken over this
company?

If MS hangs up the phone forever then you're SOL. So it wouldn't mater
anyway. I guarantee you an activation bypass would be made available to
everyone.



"Cymbal Man Freq." <Don't Bother@ForgedPostsAnonymous.unorg> wrote in
message news:O#L0h7mYHHA.1008@TK2MSFTNGP03.phx.gbl...
>
> <.> wrote in message news:Ol999fkYHHA.3824@TK2MSFTNGP02.phx.gbl...
> | If like XP wait 120 days and you're internet activation will work. Stay
> in
> | safe mode till then. Economic rationalists will judge you to be mad to
> | follow my suggestions rather than ringing.
>
> So that's how M$ can recall Vista? Just fail everybody's activation in one
> fell
> swoop and hang-up the phone forever? You sure Bush hasn't taken over this
> company?
>
>

Justin wrote:
> It's garbage like this that makes me wait for a full proof way to bypass
> activation. Not to pirate but so I don't have to be bothered with this
> garbage as a legal user.

Damn it, Justin, would you stop that. I just sprayed coffee all over my
keyboard and monitor.

Alias