Hi Tom. I think this blog I found does a better job explaining the symptoms (and the best solution I think to the problem):
Technlogy On the Move : receiving Fax on SBS 2003 using Windows Vista Clients
Their description:
When we open the fax which is in the form of “.tif” or “.tiff” using Windows Photo Gallery. We observe the following behavior
a. The Image appears correctly in Portrait form
b. When we click on print, it is flipped at 90 Degree
c. When we actually print the image it is rendered
d. When we uncheck “Fit to Window” it still is rendered and usually prints in Landscape, despite the fact that the printer is set to use portrait page.
It's the strangest thing and only happens on Vista clients. Windows XP uses the Fax viewer, and then can view and print fine.
To my comprehension is a Vista bug. If you don't have office and want to call it at a day, download the viewer I mentioned on the other thread. IF you do have office installed, I'm satisfied with the suggested workaround (since I don't have that many vista clients):
(again copied from the link above):
Workaround:
If the users have Office installed, they can install the “Microsoft Office Document Imaging” component.
On Vista, go into Control Panel->Default Programs->Associate a file type or protocol with a program.
Select .tif and click Change Program.
Browse to and select C:\Program Files\Common Files\Microsoft Shared\MODI\12.0\mspview.exe.
Repeat steps 3 and 4 for .tiff.
Click OK out. Open the fax again and try to print. The fax should open in MODI and print in portrait mode.
If you have Microsoft Office Installed, but you do not have “Microsoft Office Document Imaging” Component you can follow the steps mentioned below
1. Go to Control Panel>> Programs and Features
2. Chose Microsoft Office
3. Click on Change
4. Chose “Add or Remove” Features, Click Continue
5. Click on “Office Tools”, expand “Microsoft Office Document Imaging”
6. Chose “Microsoft Office Document Image Writer” Click on arrowhead pointing downwards.
7. Select “Run from my computer”.
8. Click Continue.
Courtesy Sabir Chandwale
Originally Posted by
Tom Allen
"modifiers" <modifiers.3oj9kd@no-mx.forums.vistaheads.com> wrote in
message news:modifiers.3oj9kd@no-mx.forums.vistaheads.com...
>
> The problem I was having :
>
> If you open the TIFF on Windows Photo Gallery, it opens OK and looks
> OK. Select FILE-->PRINT and the fax squeezes, switches to landscape
> and
> no way to fix it.
>
> Select the file and tell it to open with Microsoft Office Picture
> Manager (either right from Explorer or from the Windows Photo gallery)
> and the picture squeezes / switches to landscape right away.
>
> Until Microsoft recognizes the problem and decides to fix it,
> Irfanview
> resolves the problem.
>
For me TIFFs in both Photo Gallery and Picture Manager go to 'Print
Pictures' with the image correctly placed in the frame, both for
orientation and aspect ratio, although the frame itself will rotate in
the display depending on what printer is selected.
Are you saying that the image flips/distorts within the frame ? Have
you got 'fit to frame' selected with an odd shaped paper ?
Tom
Linear Mode
