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Explorer Shutting Down

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  #1 (permalink)  
Old 11-20-2007
Tailgunner
 

Posts: n/a
Explorer Shutting Down
Keep getting this message in Explore says it needs to shutdown
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16546
Application Timestamp: 46c64caf
Fault Module Name: imagehlp.dll
Fault Module Version: 6.0.6000.16470
Fault Module Timestamp: 462434a3
Exception Code: c0000005
Exception Offset: 00004cd4
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311


--
Charlie
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  #2 (permalink)  
Old 11-20-2007
brink
 

Posts: n/a
Re: Explorer Shutting Down

Tailgunner;519765 Wrote:
> Keep getting this message in Explore says it needs to shutdown
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6000.16546
> Application Timestamp: 46c64caf
> Fault Module Name: imagehlp.dll
> Fault Module Version: 6.0.6000.16470
> Fault Module Timestamp: 462434a3
> Exception Code: c0000005
> Exception Offset: 00004cd4
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
>
> --
> Charlie


Hi Charlie,

You probably have a add-on in Internet Explorer (IE7) that is causing
this. Try doing a Reset for IE7. Make sure IE7 is closed first, then:

1. Open the Control Panel (Classic View)
2. Click on Internet Options
3. Click Advanced tab
4. Click Reset button
5. Click OK

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
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  #3 (permalink)  
Old 11-20-2007
erdemc
 

Posts: n/a
Re: Explorer Shutting Down

Tailgunner;519765 Wrote:
> Keep getting this message in Explore says it needs to shutdown
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6000.16546
> Application Timestamp: 46c64caf
> Fault Module Name: imagehlp.dll
> Fault Module Version: 6.0.6000.16470
> Fault Module Timestamp: 462434a3
> Exception Code: c0000005
> Exception Offset: 00004cd4
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
>
> --
> Charlie


does it happen after you open an image or video folder? If it does,
explorer cant get the thumb of the image or video and then it crashes.
check your video codecs downlod new ones if it doesnt work go to the
folder options then check show icons not thumbs button


--
erdemc
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  #4 (permalink)  
Old 11-23-2007
zachd [MSFT]
 

Posts: n/a
Re: Explorer Shutting Down

Is ic3hlpr.dll , ie7pro.dll , is3hks5.dll , or is3hooks.dll on your system?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Tailgunner" <Tailgunner@discussions.microsoft.com> wrote in message
news:CED32660-8B24-46B1-8B02-57850FD08CB5@microsoft.com...
> Keep getting this message in Explore says it needs to shutdown
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6000.16546
> Application Timestamp: 46c64caf
> Fault Module Name: imagehlp.dll
> Fault Module Version: 6.0.6000.16470
> Fault Module Timestamp: 462434a3
> Exception Code: c0000005
> Exception Offset: 00004cd4
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
>
> --
> Charlie



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