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  #1 (permalink)  
Old 11-14-2007
redfxgt
 

Posts: n/a
Webmail
Hi I am now fortunate enough to be able to work from home. I am able to
access my work emails at home via Microsoft Outlook Web Access, however, I am
unable to create, reply or forward emails from my work email address. The
strange thing is, that when I had my old PC (that had windows XP on it) I
could create new, reply and forward emails fine. However, I bought a new
laptop that came with Windows Vista, and now I am unable to reply to any
emails that I receive. I can open the reply window pane, and the new email
pan, however I cannot type anything in the writing pane (does that make
sense?). I have had the tech support people at my workplace have a look at my
computer, but they cannot work out why it wont work. it is fine on the
internal server, from inside my work, but not at home. I think this is a
Vista issue and I am hoping someone can shed some light on how I am able to
resolve this issue, any help would be greatly appreciated. Sorry for the long
email!
--
Thanks for your time!
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  #2 (permalink)  
Old 11-14-2007
rob
 

Posts: n/a
Re: Webmail
Hi,

Well there could be a whole bunch of reasons why. I've seen this a couple of
times.

Firstly, please ensure that your https site is in your trusted sites.

Are you using a firewall at work that is blocking activex's or is everything
exactly the same as when you had the XP machine connecting to OWA?

Hope this helps, I'm sure others can give you more technical answers



"redfxgt" <redfxgt@discussions.microsoft.com> wrote in message
news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@microsoft.com...
> Hi I am now fortunate enough to be able to work from home. I am able to
> access my work emails at home via Microsoft Outlook Web Access, however, I
> am
> unable to create, reply or forward emails from my work email address. The
> strange thing is, that when I had my old PC (that had windows XP on it) I
> could create new, reply and forward emails fine. However, I bought a new
> laptop that came with Windows Vista, and now I am unable to reply to any
> emails that I receive. I can open the reply window pane, and the new email
> pan, however I cannot type anything in the writing pane (does that make
> sense?). I have had the tech support people at my workplace have a look at
> my
> computer, but they cannot work out why it wont work. it is fine on the
> internal server, from inside my work, but not at home. I think this is a
> Vista issue and I am hoping someone can shed some light on how I am able
> to
> resolve this issue, any help would be greatly appreciated. Sorry for the
> long
> email!
> --
> Thanks for your time!



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  #3 (permalink)  
Old 11-14-2007
Jane C
 

Posts: n/a
Re: Webmail
Hi,

Your Exchange server needs a patch. Your system administrator will need
this:
http://support.microsoft.com/kb/911829

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User

"redfxgt" <redfxgt@discussions.microsoft.com> wrote in message
news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@microsoft.com...
> Hi I am now fortunate enough to be able to work from home. I am able to
> access my work emails at home via Microsoft Outlook Web Access, however, I
> am
> unable to create, reply or forward emails from my work email address. The
> strange thing is, that when I had my old PC (that had windows XP on it) I
> could create new, reply and forward emails fine. However, I bought a new
> laptop that came with Windows Vista, and now I am unable to reply to any
> emails that I receive. I can open the reply window pane, and the new email
> pan, however I cannot type anything in the writing pane (does that make
> sense?). I have had the tech support people at my workplace have a look at
> my
> computer, but they cannot work out why it wont work. it is fine on the
> internal server, from inside my work, but not at home. I think this is a
> Vista issue and I am hoping someone can shed some light on how I am able
> to
> resolve this issue, any help would be greatly appreciated. Sorry for the
> long
> email!
> --
> Thanks for your time!


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  #4 (permalink)  
Old 11-15-2007
redfxgt
 

Posts: n/a
Re: Webmail
Hi Jane

thanks for the tip, but when I tried to run the program is said something
about not being able to "extract elevation" then it tried to make it
compatible but when i ran the program again, the same error message came up.
Then I tried to run it again, and it said that there wasnt enough storage.
Surely it cant be that big?
--
Thanks for your time!


"Jane C" wrote:

> Hi,
>
> Your Exchange server needs a patch. Your system administrator will need
> this:
> http://support.microsoft.com/kb/911829
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP Windows Shell/User
>
> "redfxgt" <redfxgt@discussions.microsoft.com> wrote in message
> news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@microsoft.com...
> > Hi I am now fortunate enough to be able to work from home. I am able to
> > access my work emails at home via Microsoft Outlook Web Access, however, I
> > am
> > unable to create, reply or forward emails from my work email address. The
> > strange thing is, that when I had my old PC (that had windows XP on it) I
> > could create new, reply and forward emails fine. However, I bought a new
> > laptop that came with Windows Vista, and now I am unable to reply to any
> > emails that I receive. I can open the reply window pane, and the new email
> > pan, however I cannot type anything in the writing pane (does that make
> > sense?). I have had the tech support people at my workplace have a look at
> > my
> > computer, but they cannot work out why it wont work. it is fine on the
> > internal server, from inside my work, but not at home. I think this is a
> > Vista issue and I am hoping someone can shed some light on how I am able
> > to
> > resolve this issue, any help would be greatly appreciated. Sorry for the
> > long
> > email!
> > --
> > Thanks for your time!

>

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  #5 (permalink)  
Old 11-15-2007
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: Webmail
The patch needs to be run on the server, not your machine.
For a better mewsgtoup try
news://msnews.microsoft.com/microsof...change.clients

"redfxgt" <redfxgt@discussions.microsoft.com> wrote in message
news:7F49C289-6641-40FD-AA25-A8B310E54807@microsoft.com...
>
> thanks for the tip, but when I tried to run the program is said something
> about not being able to "extract elevation" then it tried to make it
> compatible but when i ran the program again, the same error message came
> up.
> Then I tried to run it again, and it said that there wasnt enough storage.
> Surely it cant be that big?
>
> "Jane C" wrote:
>>
>> Your Exchange server needs a patch. Your system administrator will need
>> this:
>> http://support.microsoft.com/kb/911829
>>
>> "redfxgt" <redfxgt@discussions.microsoft.com> wrote in message
>> news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@microsoft.com...
>> > Hi I am now fortunate enough to be able to work from home. I am able to
>> > access my work emails at home via Microsoft Outlook Web Access,
>> > however, I
>> > am
>> > unable to create, reply or forward emails from my work email address.
>> > The
>> > strange thing is, that when I had my old PC (that had windows XP on it)
>> > I
>> > could create new, reply and forward emails fine. However, I bought a
>> > new
>> > laptop that came with Windows Vista, and now I am unable to reply to
>> > any
>> > emails that I receive. I can open the reply window pane, and the new
>> > email
>> > pan, however I cannot type anything in the writing pane (does that make
>> > sense?). I have had the tech support people at my workplace have a look
>> > at
>> > my
>> > computer, but they cannot work out why it wont work. it is fine on the
>> > internal server, from inside my work, but not at home. I think this is
>> > a
>> > Vista issue and I am hoping someone can shed some light on how I am
>> > able
>> > to
>> > resolve this issue, any help would be greatly appreciated.


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