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Problem Deleting Files

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  #11 (permalink)  
Old 11-05-2007
jola57
 

Posts: n/a
Re: Problem Deleting Files

it is not cs3 its from 2005 so cs2. do you have a solution for cs2?

"jim" wrote:

> Did you try the manual method listed at
> http://kb.adobe.com/selfservice/view...nalId=kb401501 ?
>
> jim
>
>
> "jola57" <jola57@discussions.microsoft.com> wrote in message
> news:21D80C84-6B41-4806-B654-1A5329321CB4@microsoft.com...
> >I have the same problem with deleting photoshop form production suite.
> >after
> > 5 hours with adobe tech i am still not able to install my full production
> > studio. i run msicuu2 and wincs3clean. didn't work. any other
> > suggestions.
> > i need to work with the production studio - it has been now 3 days on the
> > phone with techs.
> >
> > "jim" wrote:
> >
> >> I wonder if this helped?
> >>
> >>
> >> "jim" <jim@home.net> wrote in message
> >> news:BtTWi.48698$b9.27281@bignews1.bellsouth.net.. .
> >> > http://www.adobe.com/support/contact/cs3clean.html
> >> >
> >> >
> >> > "jim" <jim@home.net> wrote in message
> >> > news:rQOWi.1356$di.1254@bignews9.bellsouth.net...
> >> >> Adobe CS3Clean Script
> >> >> The Adobe CS3Clean Script will help resolve installation problems
> >> >> experienced by users of Adobe Creative Suite software. The script will
> >> >> clean up any beta and pre-release installations. It will also look for
> >> >> and repair registry permissions and remove obsolete registry entries
> >> >> of
> >> >> older Flash Player versions, to ensure successful installation of the
> >> >> shipping versions of Creative Suite 3.
> >> >>
> >> >> 1.. Back-up all data prior to using the CS3Clean Script. This
> >> >> includes
> >> >> fonts, Version Cue repositories, plugins and any other important
> >> >> files.
> >> >> 2.. Uninstall your beta or pre-release Creative Suite 3 prior to
> >> >> using
> >> >> the CS3Clean Script.
> >> >> a.. On Windows XP, uninstall via Add/Remove Programs in the Control
> >> >> Panel.
> >> >> b.. On Windows Vista, in the Programs section of the Control Panel,
> >> >> select Uninstall a Program.
> >> >> c.. On Macintosh, the uninstaller is in
> >> >> Applications/Utilities/Adobe
> >> >> Installers.
> >> >> 3.. Download the appropriate file from below.
> >> >> 4.. Unpack the download. The download includes the script as well as
> >> >> additional system-specific instructions.
> >> >> 5.. Open and follow the instructions for assistance installing the
> >> >> script.
> >> >> 6.. Once the script has successfully completed, continue with your
> >> >> installation of the shipping version of Creative Suite 3.
> >> >> Download
> >> >> It is important you read and carefully follow the instructions
> >> >> included
> >> >> with the download.
> >> >>
> >> >> English/Japanese
> >> >> a.. Download the Adobe CS3Clean Script for Windows (ZIP, 978 KB)
> >> >> --
> >> >> jim
> >> >>
> >> >> Bill Gates lives in constant fear that Chuck Norris' PC will crash.
> >> >>
> >> >>
> >> >> "Linda" <linda@discussions.microsoft.com> wrote in message
> >> >> news:B9FCB728-24EB-4B0B-8C95-5CA181139169@microsoft.com...
> >> >>> System restore seems to be what got me into my predicament in the
> >> >>> first
> >> >>> place
> >> >>> - it seems to have left a subset of the Adobe files installed files
> >> >>> on
> >> >>> the
> >> >>> system. Either that or the CS3 install package installed some files
> >> >>> before
> >> >>> erroring out when I attempted the reinstall. In any case, Adobe says
> >> >>> the CS3
> >> >>> installer won't work unless the system is free of all Adobe files.
> >> >>> So,
> >> >>> my
> >> >>> first problem to solve is getting rid of the Adobe files that are on
> >> >>> my
> >> >>> system. Is it safe to run the Adobe uninstall script and Windows
> >> >>> cleanup
> >> >>> utility in diagnostics mode? I don't have any program listing in CS3
> >> >>> in
> >> >>> the
> >> >>> Control Panel program list any more. Any other suggestions?
> >> >>>
> >> >>> Linda
> >> >>>
> >> >>> "Linda" wrote:
> >> >>>
> >> >>>> After installing Adobe's Creative Suite 3, I lost Control Panel and
> >> >>>> had
> >> >>>> to do
> >> >>>> a system restore back to a point before the install. I'm now having
> >> >>>> difficulty reinstalling CS3. Adobe tech support tells me I need to
> >> >>>> remove any
> >> >>>> remaining files before trying the reinstall. My problem is that I've
> >> >>>> already
> >> >>>> removed the program using the normal uninstall, run Adobe's
> >> >>>> uninstall
> >> >>>> scripts
> >> >>>> which also uses the WIndows clean-up utiltiy, tried to remove
> >> >>>> straglers
> >> >>>> byaltering permissions on file properties. I've been able to remove
> >> >>>> all
> >> >>>> but
> >> >>>> the following files and folders:
> >> >>>>
> >> >>>> Adobe\
> >> >>>> Adobe\Acrobat 8.0\
> >> >>>> Adobe\Acrobat 8.0\acrotray
> >> >>>> Adobe\Acrobat 8.0\adistres.dll
> >> >>>> Adobe\Acrobat Elements\
> >> >>>> Adobe\Acrobat Elements\ContextMenu.dll
> >> >>>> CommonFiles\Adobe\
> >> >>>> CommonFiles\Adobe\Acrobat\ActiveX\
> >> >>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
> >> >>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroPDF
> >> >>>> CommonFiles\Adobe\Acrobat\ActiveX\pdfshell
> >> >>>>
> >> >>>> I'm guessing these files/folders must be corrupt. The system tells
> >> >>>> me I
> >> >>>> don't have permission to delete but I have full administrator access
> >> >>>> on
> >> >>>> some
> >> >>>> of the files and on others I am unable to change the permissions.
> >> >>>> Does
> >> >>>> anyone
> >> >>>> have any ideas on how I can delete these? I have a fairly new Sony
> >> >>>> laptop
> >> >>>> with Vista Home Premium and don't really want to take my machine
> >> >>>> back
> >> >>>> to a
> >> >>>> full recovery. Any advice? Is it worth the cost of calling Microsoft
> >> >>>> support?
> >> >>>>
> >> >>>> Thanks,
> >> >>>>
> >> >>>> Linda
> >> >>
> >> >>
> >> >
> >> >
> >>
> >>
> >>

>
>
>

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  #12 (permalink)  
Old 11-06-2007
jim
 

Posts: n/a
Re: Problem Deleting Files
http://www.google.com/search?q=manua...x=&startPage=1

Google....try it sometime.

jim


"jola57" <jola57@discussions.microsoft.com> wrote in message
news30DF540-EB0C-4105-BE38-004278041B57@microsoft.com...
>
> it is not cs3 its from 2005 so cs2. do you have a solution for cs2?
>
> "jim" wrote:
>
>> Did you try the manual method listed at
>> http://kb.adobe.com/selfservice/view...nalId=kb401501 ?
>>
>> jim
>>
>>
>> "jola57" <jola57@discussions.microsoft.com> wrote in message
>> news:21D80C84-6B41-4806-B654-1A5329321CB4@microsoft.com...
>> >I have the same problem with deleting photoshop form production suite.
>> >after
>> > 5 hours with adobe tech i am still not able to install my full
>> > production
>> > studio. i run msicuu2 and wincs3clean. didn't work. any other
>> > suggestions.
>> > i need to work with the production studio - it has been now 3 days on
>> > the
>> > phone with techs.
>> >
>> > "jim" wrote:
>> >
>> >> I wonder if this helped?
>> >>
>> >>
>> >> "jim" <jim@home.net> wrote in message
>> >> news:BtTWi.48698$b9.27281@bignews1.bellsouth.net.. .
>> >> > http://www.adobe.com/support/contact/cs3clean.html
>> >> >
>> >> >
>> >> > "jim" <jim@home.net> wrote in message
>> >> > news:rQOWi.1356$di.1254@bignews9.bellsouth.net...
>> >> >> Adobe CS3Clean Script
>> >> >> The Adobe CS3Clean Script will help resolve installation problems
>> >> >> experienced by users of Adobe Creative Suite software. The script
>> >> >> will
>> >> >> clean up any beta and pre-release installations. It will also look
>> >> >> for
>> >> >> and repair registry permissions and remove obsolete registry
>> >> >> entries
>> >> >> of
>> >> >> older Flash Player versions, to ensure successful installation of
>> >> >> the
>> >> >> shipping versions of Creative Suite 3.
>> >> >>
>> >> >> 1.. Back-up all data prior to using the CS3Clean Script. This
>> >> >> includes
>> >> >> fonts, Version Cue repositories, plugins and any other important
>> >> >> files.
>> >> >> 2.. Uninstall your beta or pre-release Creative Suite 3 prior to
>> >> >> using
>> >> >> the CS3Clean Script.
>> >> >> a.. On Windows XP, uninstall via Add/Remove Programs in the
>> >> >> Control
>> >> >> Panel.
>> >> >> b.. On Windows Vista, in the Programs section of the Control
>> >> >> Panel,
>> >> >> select Uninstall a Program.
>> >> >> c.. On Macintosh, the uninstaller is in
>> >> >> Applications/Utilities/Adobe
>> >> >> Installers.
>> >> >> 3.. Download the appropriate file from below.
>> >> >> 4.. Unpack the download. The download includes the script as well
>> >> >> as
>> >> >> additional system-specific instructions.
>> >> >> 5.. Open and follow the instructions for assistance installing the
>> >> >> script.
>> >> >> 6.. Once the script has successfully completed, continue with your
>> >> >> installation of the shipping version of Creative Suite 3.
>> >> >> Download
>> >> >> It is important you read and carefully follow the instructions
>> >> >> included
>> >> >> with the download.
>> >> >>
>> >> >> English/Japanese
>> >> >> a.. Download the Adobe CS3Clean Script for Windows (ZIP, 978 KB)
>> >> >> --
>> >> >> jim
>> >> >>
>> >> >> Bill Gates lives in constant fear that Chuck Norris' PC will crash.
>> >> >>
>> >> >>
>> >> >> "Linda" <linda@discussions.microsoft.com> wrote in message
>> >> >> news:B9FCB728-24EB-4B0B-8C95-5CA181139169@microsoft.com...
>> >> >>> System restore seems to be what got me into my predicament in the
>> >> >>> first
>> >> >>> place
>> >> >>> - it seems to have left a subset of the Adobe files installed
>> >> >>> files
>> >> >>> on
>> >> >>> the
>> >> >>> system. Either that or the CS3 install package installed some
>> >> >>> files
>> >> >>> before
>> >> >>> erroring out when I attempted the reinstall. In any case, Adobe
>> >> >>> says
>> >> >>> the CS3
>> >> >>> installer won't work unless the system is free of all Adobe files.
>> >> >>> So,
>> >> >>> my
>> >> >>> first problem to solve is getting rid of the Adobe files that are
>> >> >>> on
>> >> >>> my
>> >> >>> system. Is it safe to run the Adobe uninstall script and Windows
>> >> >>> cleanup
>> >> >>> utility in diagnostics mode? I don't have any program listing in
>> >> >>> CS3
>> >> >>> in
>> >> >>> the
>> >> >>> Control Panel program list any more. Any other suggestions?
>> >> >>>
>> >> >>> Linda
>> >> >>>
>> >> >>> "Linda" wrote:
>> >> >>>
>> >> >>>> After installing Adobe's Creative Suite 3, I lost Control Panel
>> >> >>>> and
>> >> >>>> had
>> >> >>>> to do
>> >> >>>> a system restore back to a point before the install. I'm now
>> >> >>>> having
>> >> >>>> difficulty reinstalling CS3. Adobe tech support tells me I need
>> >> >>>> to
>> >> >>>> remove any
>> >> >>>> remaining files before trying the reinstall. My problem is that
>> >> >>>> I've
>> >> >>>> already
>> >> >>>> removed the program using the normal uninstall, run Adobe's
>> >> >>>> uninstall
>> >> >>>> scripts
>> >> >>>> which also uses the WIndows clean-up utiltiy, tried to remove
>> >> >>>> straglers
>> >> >>>> byaltering permissions on file properties. I've been able to
>> >> >>>> remove
>> >> >>>> all
>> >> >>>> but
>> >> >>>> the following files and folders:
>> >> >>>>
>> >> >>>> Adobe\
>> >> >>>> Adobe\Acrobat 8.0\
>> >> >>>> Adobe\Acrobat 8.0\acrotray
>> >> >>>> Adobe\Acrobat 8.0\adistres.dll
>> >> >>>> Adobe\Acrobat Elements\
>> >> >>>> Adobe\Acrobat Elements\ContextMenu.dll
>> >> >>>> CommonFiles\Adobe\
>> >> >>>> CommonFiles\Adobe\Acrobat\ActiveX\
>> >> >>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
>> >> >>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroPDF
>> >> >>>> CommonFiles\Adobe\Acrobat\ActiveX\pdfshell
>> >> >>>>
>> >> >>>> I'm guessing these files/folders must be corrupt. The system
>> >> >>>> tells
>> >> >>>> me I
>> >> >>>> don't have permission to delete but I have full administrator
>> >> >>>> access
>> >> >>>> on
>> >> >>>> some
>> >> >>>> of the files and on others I am unable to change the permissions.
>> >> >>>> Does
>> >> >>>> anyone
>> >> >>>> have any ideas on how I can delete these? I have a fairly new
>> >> >>>> Sony
>> >> >>>> laptop
>> >> >>>> with Vista Home Premium and don't really want to take my machine
>> >> >>>> back
>> >> >>>> to a
>> >> >>>> full recovery. Any advice? Is it worth the cost of calling
>> >> >>>> Microsoft
>> >> >>>> support?
>> >> >>>>
>> >> >>>> Thanks,
>> >> >>>>
>> >> >>>> Linda
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >>
>> >>
>> >>

>>
>>
>>



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