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Blue screen of death

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  #1 (permalink)  
Old 10-10-2007
embecee
 

Posts: n/a
Blue screen of death

i continue to get the bsod as soon as windows opens. this has happened
since i installed the amd dual core optimizer onto my hp centrino duo.
how can i uninstall this demon. i have no restore points unfortunately
and can only get myself into safe mode. Can anyone point me in the right
direction?

cheers


--
embecee
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  #2 (permalink)  
Old 10-10-2007
wheelman
 

Posts: n/a
RE: Blue screen of death
this is going to sound dumb..i was geting the blue screen.months back before
i installed vista..never new why..i just shut it down..after not being able
to fix the problem...one day i went back to this computer..cranked it up and
it was working find..and has not done it again..i wish i knew..what causes it
and what fixes it..mind was not doing it when i went back to useing it

"embecee" wrote:

>
> i continue to get the bsod as soon as windows opens. this has happened
> since i installed the amd dual core optimizer onto my hp centrino duo.
> how can i uninstall this demon. i have no restore points unfortunately
> and can only get myself into safe mode. Can anyone point me in the right
> direction?
>
> cheers
>
>
> --
> embecee
>

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  #3 (permalink)  
Old 10-10-2007
Lang Murphy
 

Posts: n/a
Re: Blue screen of death
"embecee" <embecee.2y7xg3@no-mx.forums.net> wrote in message
news:embecee.2y7xg3@no-mx.forums.net...
>
> i continue to get the bsod as soon as windows opens. this has happened
> since i installed the amd dual core optimizer onto my hp centrino duo.
> how can i uninstall this demon. i have no restore points unfortunately
> and can only get myself into safe mode. Can anyone point me in the right
> direction?
>
> cheers
>
>
> --
> embecee



Have you tried HP support?

You could boot to the Vista DVD, select the repair option, open a cmd window
and check the startup folder and/or open regedit and load the software hive
from the hard drive and check the Run entries.

Lang

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  #4 (permalink)  
Old 10-10-2007
Chad Harris
 

Posts: n/a
Re: Blue screen of death
Actually you could get to safe mode with a command prompt or a command
prompt from the Vista DVD and uninstall the demon. But let's try to fix it
the easy way first. If you get back to Windows, then you may want to
consider uninstalling the amd optimizer if you think it's the problem.

Try these if you need them in addition to Lang's options:

***Startup Repair from the Vista DVD***

How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
Win RE team and it can be used to fix many Vista components even when you
***can boot to Vista):

http://www.windowsvista.windowsreins...rtup/index.htm

If you elect to run Startup repair from the Vista DVD (it can fix major
components in Vista--I've verified this many many times; it's good for more
than startup problems, and the Win RE team simply screwed up when they named
it not understanding its full functionality):

Startup Repair will look like this when you put in the Vista DVD:

http://www.vistaclues.com/wp-content...r-computer.png

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm

It will automatically take you to this on your screen:

http://www.vistaclues.com/wp-content...r-computer.png

That will allow you to go to the Vista setup that has a Repair link on
thelower left corner>click it and then you'll see a gray backgrounded list
and I want you to click Startup Repair from it and follow the directions.

The gray screen after you click the first link in the above pic will look
like this:

http://www.windowsreinstall.com/winv...ir/Image17.gif

Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista. It will tell you if it does, and if it
doesn't, try System Restore from the Recovery Link on the DVD. If these
don't work booting into Safe Mode by tapping the F8 key and using System
Restore from one of the safe modes besides VGA may work. That means you
have the option to try 4 different safe modes to get to system restore, (one
from the Recovery link on the DVD) and sometimes one will work when the
others won't.


You could also try a Repair Install with Vista which is done exactly the
same way as in XP:

***Repair Install Steps*** (can be used for Vista) MVP Doug Knox
http://www.microsoft.com/windowsxp/u...ps/doug92.mspx


***Using the F8 Environment***

***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
by starting the PC and tapping F8 once per second when the firmware screen
with the pc manufacturer's name shows a few seconds after restarting***:

The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
options is labled XP by MSFT but they are the same for Vista (they haven't
updated to add Vista to the title as they have with several MSKBs that apply
to both).

Again, pressing F8 repeatedly when you seem the firmware screen may be is a
generic way to launch Windows RE on some OEM Vista computers.

You could also:

Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
Configuration


Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

Frequently Asked Questions Regarding System Restore from MSFT:

http://www.microsoft.com/technet/pro.../faqsrwxp.mspx

System Restore can be run from the Win RE recovery environment from the same
link as Startup Repair, and sometimes it will work from one F8 safe mode
location or from the Win Recovery Environment when it won't work from other
locations.

How to start the System Restore tool at a command prompt in Windows XP

http://support.microsoft.com/default...b;en-us;304449

Good luck,

CH

"embecee" <embecee.2y7xg3@no-mx.forums.net> wrote in message
news:embecee.2y7xg3@no-mx.forums.net...
>
> i continue to get the bsod as soon as windows opens. this has happened
> since i installed the amd dual core optimizer onto my hp centrino duo.
> how can i uninstall this demon. i have no restore points unfortunately
> and can only get myself into safe mode. Can anyone point me in the right
> direction?
>
> cheers
>
>
> --
> embecee


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  #5 (permalink)  
Old 10-10-2007
Translator French - English - Creole
 

Posts: n/a
Re: Blue screen of death
me i noticed that if i install several new drivers and i just restart not
shut down and wait a while for pc to cool down that i'll get the blue screen
but if i shut down let pc cool then i'm fine.

--
New Boating Capt. Jonathan Perreault

Personnal Advice To You:
#1: Do Not Undermine Windows's Work, Or It'll Undermine You As A User.
#2: Torture Windows (Any) Now Before It Tortures You
#3: Windows Is Bad Enough In English, Why Get It In Another Language

Best Comments From Users:
No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults

A common mistake that people make when trying to design something completely
foolproof is to underestimate the ingenuity of complete fools.
"embecee" <embecee.2y7xg3@no-mx.forums.net> wrote in message
news:embecee.2y7xg3@no-mx.forums.net...
>
> i continue to get the bsod as soon as windows opens. this has happened
> since i installed the amd dual core optimizer onto my hp centrino duo.
> how can i uninstall this demon. i have no restore points unfortunately
> and can only get myself into safe mode. Can anyone point me in the right
> direction?
>
> cheers
>
>
> --
> embecee


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  #6 (permalink)  
Old 10-10-2007
Lang Murphy
 

Posts: n/a
Re: Blue screen of death
"embecee" <embecee.2y7xg3@no-mx.forums.net> wrote in message
news:embecee.2y7xg3@no-mx.forums.net...
>
> i continue to get the bsod as soon as windows opens. this has happened
> since i installed the amd dual core optimizer onto my hp centrino duo.
> how can i uninstall this demon. i have no restore points unfortunately
> and can only get myself into safe mode. Can anyone point me in the right
> direction?
>
> cheers
>
>
> --
> embecee



Here's how to check the registry for an entry for the AMD optimizer....

Note: You can use the steps below, up to step 5, to open a cmd window and
check to see if there are any shortcuts in any startup folders for the HP
optimizer. You'll have to navigate to the documents and settings folder and
drill down into each user's folder to check their startup folder entries.
This is actually more complicated than I'm willing to document in -this-
email. Try this registry thing first...

01. Boot from Vista DVD

02. When "Install Windows" dlg appears, accept defaults, click Next btn.

03. Click "Repair your computer" link.

04. In the "Systems Recovery Options" dlg box, click the Next btn.

05. Click the "Command Prompt" link. (This will open a cmd window...)

06. In the cmd window, type "regedit" and press the Enter key. (Regedit will
open.)

07. Select the "HKEY_LOCAL_MACHINE" (HKLM) folder.

08. Select "File | Load Hive" from the menu.

09. In the "Load Hive" dlg box, click on the "Computer" icon in the left
pane.

10. Dbl click on the System drive icon. (Usually C:, but could be
different...)

11. Navigate to the "windows\system32\config" folder.

12. Dbl click on the file named "software". (No extension, i.e., do not
click on software.sav)

13. In the "Load Hive" dlg box, in the "Key Name" text box, type "temp".
Click the OK btn.

14. Expand the HKLM folder. (Click on the plus sign next to the folder to
expand it...)

15. Expand the "Temp" folder.

16. Expand the "Microsoft" folder.

17. Navigate to (scroll down) and expand the "Windows" folder.

18. Expand the "CurrentVersion" folder.

19. Navigate to (scroll down) and SELECT (not expand) the "Run" folder.

20. In the right pane, look for an entry that you think might be the AMD
optimizer exe. (You might want to document the value name and value of
anything you delete, just in case... and document it -exactly-...)

21. If found, in the right pane, select the entry and press the Delete key.

22. In the "Confirm Value Delete" dlg box, click the "Yes" btn.

23. Navigate back to, and select, SOFTWARE\temp.

24. Choose "File | Unload hive" from the menu.

25. In the "Confirm Unload Hive" dlg box, click the "Yes" btn.

26. Close Regedit.

27. In the "System Recovery Options" dlg box, click the "Restart" btn. (you
can ignore the cmd window you opened to run regedit...) System will restart.

Good luck,

Lang


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