Windows Explorer Crashes

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Every time I try to move files in Windows Explorer, it crashes. Recently I
have been getting a message that there is a fix, and to download KB938979.
But when I try to download it, I get another message at the end of the
download saying that the update is not applicable to my system.

I have a Sony Vaio VGN-SZ43GN running Window Vista Business. The crashes in
Explorer are driving me mad. I see many other users seem to have similar
problems, but no one seems to have a straightforward answer. Does Microsoft
ever read any of the complaints???? Is there a fix ?

Grateful for advice

Allen Hull

What information about this crash do you find in the Problem Reports and
Solutions Center? I'm specifically interested in the fault bucket bucket
data, which this-
http://zachd.com/pss/pss.html#bucket
can help you look up if you don't know how. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
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"Allen Hull" <marmot(removemyname)@bigpond.net.au> wrote in message
news:5C30D647-0524-4674-8B6B-E41B06C9AD76@microsoft.com...
>
> --
> Every time I try to move files in Windows Explorer, it crashes. Recently I
> have been getting a message that there is a fix, and to download KB938979.
> But when I try to download it, I get another message at the end of the
> download saying that the update is not applicable to my system.
>
> I have a Sony Vaio VGN-SZ43GN running Window Vista Business. The crashes
> in
> Explorer are driving me mad. I see many other users seem to have similar
> problems, but no one seems to have a straightforward answer. Does
> Microsoft
> ever read any of the complaints???? Is there a fix ?
>
> Grateful for advice
>
> Allen Hull

same problem here, im using Sony VGN-TZ17GN, the window explorer keeps
crashed all the time when opening folders, shuting down..etc.
the worst is that when a solution was found, i can't read it and the
solution center says i am not connected to internet OR microsoft server was
not responding.

"zachd [MSFT]" <zachd@nomailplz.online.microsoft.com> ¦b¶l¥ó
news:%23Z2O6g4BIHA.4956@TK2MSFTNGP06.phx.gbl ¤¤¼¶¼g...
>
> What information about this crash do you find in the Problem Reports and
> Solutions Center? I'm specifically interested in the fault bucket bucket
> data, which this-
> http://zachd.com/pss/pss.html#bucket
> can help you look up if you don't know how. =)
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
> "Allen Hull" <marmot(removemyname)@bigpond.net.au> wrote in message
> news:5C30D647-0524-4674-8B6B-E41B06C9AD76@microsoft.com...
>>
>> --
>> Every time I try to move files in Windows Explorer, it crashes. Recently
>> I
>> have been getting a message that there is a fix, and to download
>> KB938979.
>> But when I try to download it, I get another message at the end of the
>> download saying that the update is not applicable to my system.
>>
>> I have a Sony Vaio VGN-SZ43GN running Window Vista Business. The crashes
>> in
>> Explorer are driving me mad. I see many other users seem to have similar
>> problems, but no one seems to have a straightforward answer. Does
>> Microsoft
>> ever read any of the complaints???? Is there a fix ?
>>
>> Grateful for advice
>>
>> Allen Hull
>
>