Acronis True Image Home

The message <04B12F17-AA3F-4452-A152-BE37FFAA667D@microsoft.com>
from JJ <JJ@discussions.microsoft.com> contains these words:

> I have 10 GB of RAM on my PC.

> And about elevating privileges, UAC kicks in and True Image says you don't
> have the privileges to change the priority of the backup task. And
> this is a
> feature of True Image - once backup starts, you get a little icon in the
> notification area that supposedly lets you change the priority but it can't
> (because of UAC - I think).

> I did download a new build per their suggestion, but that didn't help
> either. I'm facing the same problems. I'm running build 4942.

> JJ

So,
why not just disable UAC ?

--
Derek

"Some days you're the pigeon,some days you're the statue"

Derek MacKeddie;460096 Wrote:
> The message <04B12F17-AA3F-4452-A152-BE37FFAA667D@xxxxxx>
> from JJ <JJ@xxxxxx> contains these words:
>
>
>
>
>
> So,
> why not just disable UAC ?
>
> --
> Derek
>
> "Some days you're the pigeon,some days you're the statue"

There are too many people not having an issue to blame is solely on UAC
at this point.


--
bob_c_b

"BChat" <BChat@nowhere.net> wrote in message
news:eAYLuwQ$HHA.1188@TK2MSFTNGP04.phx.gbl...
>I have used ATI 8-9-10 - no issues. Version 11 is not as good. It asks for
> the OS CD upon reboot.
> I returned to version 10, build 4942, and plan to stay there.

I've recently installed True Image 10 and have done a backup of my Vista
32-bit system. If the time comes for me to restore my system from the
backup, are you telling me that I need the OS disk? My HP system has a
partition for restore, it didn't come with an OS disk or restore disks. How
is a restoration performed without an OS disk using version 10?

"JJ" <JJ@discussions.microsoft.com> wrote in message
news:04B12F17-AA3F-4452-A152-BE37FFAA667D@microsoft.com...
>I have 10 GB of RAM on my PC.
>
> And about elevating privileges, UAC kicks in and True Image says you don't
> have the privileges to change the priority of the backup task. And this is
> a
> feature of True Image - once backup starts, you get a little icon in the
> notification area that supposedly lets you change the priority but it
> can't
> (because of UAC - I think).
>
> I did download a new build per their suggestion, but that didn't help
> either. I'm facing the same problems. I'm running build 4942.
>
> JJ
>
> "Charlie Tame" wrote:
>
>> JJ wrote:
>> > Stay away from this product. I bought Acronis True Image 10 Home from
>> > tigerdirect.ca and installed it on my Vista 64-bit PC. I took backups
>> > regularly - once a week. I never bothered to verify the integrity of
>> > the
>> > backups. When I did, the product always reported that the backups were
>> > corrupt. By this time my 30 days for getting a refund from TigerDirect
>> > had
>> > passed. So, I contacted Acronis who told me to upgrade to a new build
>> > that I
>> > can download from their website. Same problem with the new build -
>> > corrupt
>> > backups. Acronis said they couldn't give me a refund since I didn't buy
>> > the
>> > product from them. I contacted TigerDirect who told me that they can't
>> > give
>> > me a refund either since the 30 days have passed. The product is
>> > useless to
>> > me now.
>> >
>> > Another problem with this product is that it doesn't play well with
>> > Vista.
>> > Once you start a backup task, you can't change it's priority. You
>> > always get
>> > an error message saying you don't have enough privileges to do this.
>> >
>> > And I received an email from Acronis a couple of days ago saying I can
>> > buy
>> > the new version 11 at 40% off. Some consolation.
>> >
>> > Lousy product. Lousy service from the manufacturer and retailer.
>> >
>>
>>
>> Have to disagree because I have used it with XP, Vista and Vista 64 and
>> actually used the backups quite a few times with no trouble. I have some
>> friends in the PC support Business (They rely on getting it right for
>> their jobs) and they will not use anything else, if the product was
>> performing so badly they would be out of a job.
>>
>> This leads me to ask if there is possibly a hardware problem with your
>> machine or a drive? Perhaps even with the RAM since Acronis does seem to
>> need as much RAM as it can get. How did the install go? 64 bit Vista
>> requires a signed driver for Acronis, did you get any complaints there
>> but install it anyway?
>>
>> You also said > Once you start a backup task, you can't change it's
>> priority. You always get
>> >> an error message saying you don't have enough privileges to do this.
>>
>> Doing anything that might generate an error message during a backup is
>> (In my opinion) a risky thing to do with ANY software.
>>
>> I also think there may be something damaged in the OS itself, I have
>> personally found Acronis support excellent and their support staff very
>> competent (You actually talk to a technician not some part time student)
>> so if they gave you some option to download a revised version of
>> something I think you'd be well advised to try it. What you might be
>> seeing is the result of some other defect and not a problem with Acronis
>> per se.
>>
>>
>>
JJ, have you made the True Image Emergency Recovery Disk and tried booting
from that? While I agree, all functions should work within Vista,
personally, I always boot from the emergency disk and perform all tasks
independent of the OS in order to prevent any OS function or background
function of the OS or any other application from possibly interfering.

I make this recommendation not as a defense but as an option for you to try
in order to be able to work with the application. If that gets it going for
you, at least it won't be useless to you. Note: any validation should be
done from there as well and not from within the OS as that was giving you
problems.

--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

Michael Solomon wrote:
>
>
> "JJ" <JJ@discussions.microsoft.com> wrote in message
> news:04B12F17-AA3F-4452-A152-BE37FFAA667D@microsoft.com...
>> I have 10 GB of RAM on my PC.
>>
>> And about elevating privileges, UAC kicks in and True Image says you
>> don't
>> have the privileges to change the priority of the backup task. And
>> this is a
>> feature of True Image - once backup starts, you get a little icon in the
>> notification area that supposedly lets you change the priority but it
>> can't
>> (because of UAC - I think).
>>
>> I did download a new build per their suggestion, but that didn't help
>> either. I'm facing the same problems. I'm running build 4942.
>>
>> JJ
>>
>> "Charlie Tame" wrote:
>>
>>> JJ wrote:
>>> > Stay away from this product. I bought Acronis True Image 10 Home from
>>> > tigerdirect.ca and installed it on my Vista 64-bit PC. I took backups
>>> > regularly - once a week. I never bothered to verify the integrity
>>> of > the
>>> > backups. When I did, the product always reported that the backups were
>>> > corrupt. By this time my 30 days for getting a refund from
>>> TigerDirect > had
>>> > passed. So, I contacted Acronis who told me to upgrade to a new
>>> build > that I
>>> > can download from their website. Same problem with the new build -
>>> > corrupt
>>> > backups. Acronis said they couldn't give me a refund since I didn't
>>> buy > the
>>> > product from them. I contacted TigerDirect who told me that they
>>> can't > give
>>> > me a refund either since the 30 days have passed. The product is >
>>> useless to
>>> > me now.
>>> >
>>> > Another problem with this product is that it doesn't play well with
>>> > Vista.
>>> > Once you start a backup task, you can't change it's priority. You >
>>> always get
>>> > an error message saying you don't have enough privileges to do this.
>>> >
>>> > And I received an email from Acronis a couple of days ago saying I
>>> can > buy
>>> > the new version 11 at 40% off. Some consolation.
>>> >
>>> > Lousy product. Lousy service from the manufacturer and retailer.
>>> >
>>>
>>>
>>> Have to disagree because I have used it with XP, Vista and Vista 64 and
>>> actually used the backups quite a few times with no trouble. I have some
>>> friends in the PC support Business (They rely on getting it right for
>>> their jobs) and they will not use anything else, if the product was
>>> performing so badly they would be out of a job.
>>>
>>> This leads me to ask if there is possibly a hardware problem with your
>>> machine or a drive? Perhaps even with the RAM since Acronis does seem to
>>> need as much RAM as it can get. How did the install go? 64 bit Vista
>>> requires a signed driver for Acronis, did you get any complaints there
>>> but install it anyway?
>>>
>>> You also said > Once you start a backup task, you can't change it's
>>> priority. You always get
>>> >> an error message saying you don't have enough privileges to do this.
>>>
>>> Doing anything that might generate an error message during a backup is
>>> (In my opinion) a risky thing to do with ANY software.
>>>
>>> I also think there may be something damaged in the OS itself, I have
>>> personally found Acronis support excellent and their support staff very
>>> competent (You actually talk to a technician not some part time student)
>>> so if they gave you some option to download a revised version of
>>> something I think you'd be well advised to try it. What you might be
>>> seeing is the result of some other defect and not a problem with Acronis
>>> per se.
>>>
>>>
>>>
> JJ, have you made the True Image Emergency Recovery Disk and tried
> booting from that? While I agree, all functions should work within
> Vista, personally, I always boot from the emergency disk and perform all
> tasks independent of the OS in order to prevent any OS function or
> background function of the OS or any other application from possibly
> interfering.
>
> I make this recommendation not as a defense but as an option for you to
> try in order to be able to work with the application. If that gets it
> going for you, at least it won't be useless to you. Note: any
> validation should be done from there as well and not from within the OS
> as that was giving you problems.
>


And I second that, I think you should set it going then leave it
completely alone

=?Utf-8?B?Sko=?= <JJ@discussions.microsoft.com> wrote in
news:52943057-1A5E-49CD-A25D-9D8748B45731@microsoft.com:

> Stay away from this product. I bought Acronis True Image 10 Home from
> tigerdirect.ca and installed it on my Vista 64-bit PC. I took backups
> regularly - once a week. I never bothered to verify the integrity of
> the backups. When I did, the product always reported that the backups
> were corrupt. By this time my 30 days for getting a refund from
> TigerDirect had passed. So, I contacted Acronis who told me to upgrade
> to a new build that I can download from their website. Same problem
> with the new build - corrupt backups. Acronis said they couldn't give
> me a refund since I didn't buy the product from them. I contacted
> TigerDirect who told me that they can't give me a refund either since
> the 30 days have passed. The product is useless to me now.
>
> Another problem with this product is that it doesn't play well with
> Vista. Once you start a backup task, you can't change it's priority.
> You always get an error message saying you don't have enough
> privileges to do this.
>
> And I received an email from Acronis a couple of days ago saying I can
> buy the new version 11 at 40% off. Some consolation.
>
> Lousy product. Lousy service from the manufacturer and retailer.

I had the same problem with this product.
Backups went fine and the verify done during the backup went fine as
well.
When I would go to restore, I would get the corrupt message.

It turned out that for some reason the program did NOT like the drives on
my VIA64 chipset RAID controller on my Asus motherboard even though I was
running the drives in standard IDE mode, not RAID.
I was using these drives to STORE the back up of my primary C drive which
was on the standard IDE controller.
All I had to do was copy the archive to a drive on the standard IDE
controller and it worked fine.

Other than that weird one, I have been very happy with the Acronis
product.
This is under Windows XP so I can't say for Vista because I don't use
Vista.