"Morne" <Morne@discussions.microsoft.com> wrote in message
news:C7EFF864-8DA0-48C9-B0FD-3A56E45AF17D@microsoft.com...
> Hi - Thanks for the response. UAT was disabled but made no difference.
> The
> driver is one of the newest for the printer - I have even tried to install
> a
> similar printer driver that shipped with Vista and this failed as well
> stating "access denied". Any other ideas?
>
> "Michael Solomon" wrote:
>
>>
>>
>> "Morne" <Morne@discussions.microsoft.com> wrote in message
>> news
597CA83-1EA2-490D-B104-007E4CADC96A@microsoft.com...
>> >I get an "access denied" error when trying to install my printer.
>> >Windows
>> > vista automatically detects the printer and finds the drivers on my
>> > hard
>> > drive (i downloaded the Vista drivers for this printer from Canons
>> > website)
>> > but fails to install the drivers with the reason "access denied". I am
>> > logged on the computer with the Administrative profile that ships with
>> > the
>> > OS. I am not prompted for a password and running the installation
>> > files
>> > using the right click - admin fails as well. I have seen this question
>> > a
>> > thousand times on the web but have as of yet not seen a solution to the
>> > problem. Please help
>> Have you tried temporarily turning off UAC? If not, go to Control Panel,
>> open User Accounts, click "Turn user account control on or off," turn it
>> off, then try installing. Once installation is complete you can turn UAC
>> on
>> again.
>>
>> If that fails, have you tried contacting Canon tech support or checked
>> their
>> site for known issue or troubleshooting tips that might cover this
>> situation.
>>
>> --
>> Michael Solomon
>> Backup is a PC user's best friend
>> DTS-L.Org: http://www.dts-l.org/"
>>
When you try to install, is the USB cable connected or disconnected. If
connected, disconnect, reboot the system and try installing the drivers
again. If that fails, check the troubleshooting section, assuming they have
one, at the Canon website, likely under support and if that reveals nothing,
I'd call Canon tech support.
You might also want to try this question on the
microsoft.public.windows.vista.print_fax_scan newsgroup.
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org:
http://www.dts-l.org/