Re: Sid Meier's Civ 4 and 2K
Civilization IV works fine on Windows Vista.
The error you mention is typical of the copy protection being tripped up,
sometimes as a result of installing a Virtual CD/DVD drive software.
Running a registry cleaner is a bad idea, and defragmenting will have no
effect at all on this.
Microsoft MVP Windows Desktop Experience.
"Zagnoc" <email@example.com> wrote in message
> I've had several months of back and forth with 2k about Civ 4 with no
> results about 2 error messages I received while using my Home Premium
> Vista. The 1st error message came when I tried to start using Civ 4
> again after several weeks of not playing, the message said:
> "Cannot locate the CD-Rom"
> "Please insert the correct CD-Rom, select ok and restart application."
> To myself I said no biggie I will just uninstall and reinstall that
> should solve the problem and run my registry cleaner and file search
> programs to clear out the corruption as well as defrag but upon
> attempting to uninstall I received this message:
> Error Code: -5004 : 0x80041f42
> Error Information:
> *C:\Program Files\Common
> Files\InstallShield\Professional\RunTime\12\00\Int el32\iKernel.dll
> PAPP:Sid Meier's Civilization 4
> PVENDOR:Firaxis Games (##IDS_PRODUCT_URL##)
> So I contacted 2K and they gave all kinds of excuses as to the problem
> and how to fix it. None of which worked. I've also reinstalled DX9.
> The problem redirects me to InstallShield where I find no help cause
> they refer me back to 2K with the message that 2K has formatted a
> corrupted InstallShield file into there disc.
> Needless to say 2K has not answered back on this nor will they
> acknowledge that is the problem yet admantly say their game is Windows
> compatible (bah humbug) definitely not with Vista.
> So any help would be appreciated.
> I've also found I've a problem with compatibility with my Civ 3
> Complete but at least I can play it whereas Civ4 is unplayable now.