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Personal File Crash cldemuxer.ax ??

microsoft.public.windows.vista.file management






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Old 05-02-2010
nick3889
 

Posts: n/a
Personal File Crash cldemuxer.ax ??

Ok I've read that some people have had the same problem but its seem to
be different then mine

When ever i try to open my personal file (the one that contains my
pictures and Videos and stuff) it crashes restarts and i get this:

TROUBLESHOOT A PROBLEM WITH CYBERLINK DEMULTIPLEXER
CyberLink Demultiplexer has stopped working properly.
CyberLink Demultiplexer is a codec. The file name of this codec is
CLDemuxer.ax.
To try to solve this problem, follow these steps. One step might solve
the problem, but if it doesn't, then go on to the next step.
*Steps to address this problem*


[image:
HTTP://WER.MICROSOFT.COM/RESPONSES/I...S/GLOBE32.PNG][image:
HTTP://WER.MICROSOFT.COM/RESPONSES/I...IENT.PNG]CLICK
TO GO TO THE CYBERLINK CORP. WEBSITE TO CHECK FOR AND INSTALL
CLDEMUXER.AX UPDATES (\"HTTP://WWW.CYBERLINK.COM/STAT/VISTA/ENU/INDEX.JSP\")
*Steps to work around this problem*

[image:
http://wer.microsoft.com/Responses/i....gif]*Warning*
These steps are designed to address a particular problem but might do
so by temporarily disabling or removing some functionality on your
computer.


- ' [image:
http://wer.microsoft.com/Responses/i....gif]Uninstall
the program that installed CLDemuxer.ax
' (http://www.vistax64.com/#here) If this problem occurred after you
installed a new program, that program might be causing the problem.
If you know which program you just installed, you can uninstall it.
a
- '[image:
http://wer.microsoft.com/Responses/i...olpanel16.png][image:
http://wer.microsoft.com/Responses/i...ient.png]Click
to open Programs and Features'
(erccpl:Microsoft.ProgramsAndFeatures)
- Select a program, and then click *Uninstall*. [image:
http://wer.microsoft.com/Responses/i...dge_16x16.gif]
If you are prompted for an administrator password or confirmation,
type the password or provide confirmation.

*Note*
If the program that you want to uninstall isn't listed, it might
not have been created for your version of Windows. To uninstall the
program, check the information that came with the program or contact
the manufacturer for more information.

- ' [image:
http://wer.microsoft.com/Responses/i...s/down.gif]Use the
regsvr32 command to unregister CLDemuxer.ax
' (http://www.vistax64.com/#here) If you don't know which program is
causing this problem, you can remove CLDemuxer.ax from the list of
installed codecs by unregistering it.
[image:
http://wer.microsoft.com/Responses/i....gif]*Warning*
Disabling CLDemuxer.ax will cause any programs that depend on the
codec to stop working or lose functionality.
Follow these steps to unregister CLDemuxer.ax:
a
- ' [image:
http://wer.microsoft.com/Responses/i...right.gif]Find the
folder that contains CLDemuxer.ax
' (http://www.vistax64.com/#here)
i
- Click the *Start* button [image:
http://wer.microsoft.com/Responses/i...ton_16x16.gif],
and then, in the Search box, type *CLDemuxer.ax*.
- In the list of search results, right-click *CLDemuxer.ax*, and
then click *Open file location*.
- Click on the folder icon in the address bar at the top of the
window to reveal the location of the folder that contains the
file.
- Write down or copy the location of the folder that contains
*CLDemuxer.ax* so that you can refer to it in the section below.

*Note*
If your search doesn't return any results, you may need to use
Advanced Search to find the file.
' [image:
http://wer.microsoft.com/Responses/i...ges/right.gif] Use
Advanced Search to find the file
' (http://www.vistax64.com/#here)
a
- Click the *Start* button [image:
http://wer.microsoft.com/Responses/i...ton_16x16.gif],
and then, in the Search box, type *CLDemuxer.ax*.
- To open the Search folder, click *Search Everywhere*.
- Click the *Advanced Search* button.
- Select the *Include non-indexed, hidden, and system files*
check box, and then click the *Search* button.
- Proceed from step ii in section a above to find the file
location.

- ' [image:
http://wer.microsoft.com/Responses/i.../right.gif]Use
Command Prompt to unregister CLDemuxer.ax
' (http://www.vistax64.com/#here)
i
- Click the *Start* button [image:
http://wer.microsoft.com/Responses/i...ton_16x16.gif],
and then, in the Search box, type *Command Prompt*.
- From the list of results, right-click *Command Prompt*, and
then click *Run as administrator*. [image:
http://wer.microsoft.com/Responses/i...dge_16x16.gif]
If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.
- At the command prompt, type *cd* followed by a space, type or
paste the location of the folder that contains *CLDemuxer.ax*
found in step iv of section a above (for example, *cd C:\Program
Files*), and then press *ENTER*.
- Type *regsvr32 /u CLDemuxer.ax*, and then press *ENTER*.
CLDemuxer.ax is now unregistered.

*Note*
Re-registering the file after you've unregistered it might solve
the problem. To re-register the file, repeat steps i, ii, and iii.
In step iv, type *regsvr32 CLDemuxer.ax*. Repeat the steps to
unregister the file if the problem returns.


- ' [image:
http://wer.microsoft.com/Responses/i...ht.gif]Disable
thumbnail view in Windows Explorer
' (http://www.vistax64.com/#here)
a
- Click the *Start* button [image:
http://wer.microsoft.com/Responses/i...ton_16x16.gif],
click *Control Panel*, click *Appearance and Personalization*, and
then click *Folder Options*.
- Click the *View* tab, and then select the *Always show icons,
never thumbnails* check box.
- Click *Apply*, and then click *OK*.



If these steps don't solve the problem and you continue to receive
problem reports, please consider filling out the survey at the bottom
of this page. To help us continue to investigate this error, include
the names of the add-ons that are currently enabled in Internet
Explorer in the comments area of the survey.


i could REALLY use some help here

i apologize if this is is WAY to much stuff here butt i didn't know
what else to do


--
nick3889
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