
02-29-2008
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Re: PREVIEW HANDLER SURROGATE HOST
The information you posted is from the Problem Reports and Solutions
component which is information and files that are sent directly to Microsoft
to be entered into their internal database. This information is useless
unless one has access to that internal database.
What we can use here is information from the Event Viewer.
Open Control Panel/Administrative Tools/Event Viewer.
In the Event Viewer open Custom Views / Administrative Events. Look for any
error events with a 'red' icon that correspond to the date/time of the error
message. If you find any, double click the error message. At the bottom of
that dialog box, press the Copy Button. Paste the results back here in a
reply.
Example:
Log Name: Application
Source: Application Error
Date: 1/10/2008 12:54:52 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxx-PC
Description:
Faulting application WMIADAP.EXE, version 6.0.6000.16386, time stamp
0x4549af43, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0xc0000043, fault offset 0x00008fc7, process id
0xc5c, application start time 0x01c853cb07287de7.
--
Ronnie Vernon
Microsoft MVP
Windows Desktop Experience
"JDB369" <jdboone369@gmail.com> wrote in message
news:eiqZK%23beIHA.1208@TK2MSFTNGP03.phx.gbl...
>I have received an error message a number of times about this. Here is the
>event code.
> Product
>
> Preview Handler Surrogate Host
>
>
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> Problem
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> Stopped working
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> Date
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> 2/27/2008 9:27 PM
>
>
>
> Status
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> Report Sent
>
>
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> Problem signature
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> Problem Event Name: BEX
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> Application Name: prevhost.exe
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> Application Version: 6.0.6000.16386
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> Application Timestamp: 4549b089
>
> Fault Module Name: StackHash_c854
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> Fault Module Version: 0.0.0.0
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> Fault Module Timestamp: 00000000
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> Exception Offset: 1d02ce05
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> Exception Code: c0000005
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> Exception Data: 00000008
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> OS Version: 6.0.6000.2.0.0.768.3
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> Locale ID: 1033
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> Additional Information 1: c854
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> Additional Information 2: c81ce673833eae3403a92bdcd48737c3
>
> Additional Information 3: 36bb
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> Additional Information 4: 837d999a4449e273afd9253e5df85d79
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>
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> Extra information about the problem
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> Bucket ID: 18836102
>
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