> Marjorie here. Somebody please help me. I spent an hour or more today
> getting footage that can't be replicated. I copied all the image and video
> files from my camera to my hard drive (Vista) and, once successful, deleted
> them from the flash drive.
> In the hard drive folder, I innocently clicked on one still image to delete
> it, and all the new files disappeared. Poof! Desperate, I quickly checked
> my recycle bin, and was relieved to find them all there. I clicked on a
> random file, and selected "Restore". It went back into the folder as
> expected. (Ironically, it was the same photo I was trying to delete,
> earlier.) Wanting to save time, I selected "all" the files (a couple dozen,
> probably) using Ctrl+A, and then right clicked "Restore". All the files
> disappeared from the recycle bin, but they never showed up back in the
> original file folder.
> They're gone. Seriously. I'm so angry and frustrated and just can't
> believe this is happening to me. All that work, and the files are
> Please, someone tell me there's a temporary folder somewhere on Vista, from
> which I can retrieve the files that VISTA DIDN'T ACTUALLY RESTORE, AND
> DELETED INSTEAD. I mean, aren't they always convicting people of crimes via
> deleted Internet searches and deleted files? Do I have to get one of those
> forensic computer analysts to retrieve my files????
Hi Marjorie - I'm so sorry for your loss. This type of behavior was
reported recently in the Vista newsgroups and it is most definitely a
bug. I haven't seen a solution for it. Your best bet at this point is to
use data recovery software to get the files back from your hard drive.
Here are some links and general data retrieval notes:
*IMPORTANT* - If you think the drive is physically healthy, it may be
possible to retrieve the data by software methods. DO NOTHING FURTHER ON
THE DRIVE. The data is still on the hard drive but if you overwrite it,
it will be extremely difficult or impossible to recover it. If you use
data recovery software, install it on another machine and either use it
from that operating system or create a bootable cd/floppy and work with
that. If you don't have the skill and/or equipment to do these
procedures and the data is crucial, take the machine to a professional
computer repair shop that has experience in doing data recovery. This
will not be your local version of BigStoreUSA. In-shop data recovery is
usually not exactly cheap (for ex., my charges are generally
$150-350USD), but it normally costs less than sending the drive to a
professional data recovery company like Drive Savers. You need to make
the determination of the value of your data and decide what to do.
Professional data recovery companies generally charge from $500USD on
up. Drive Savers recovered all the data on a failed laptop drive for one
of my clients and it cost $2,700. He thought it was worth the money;
only you know what your data is worth. I understand that some insurance
companies are now covering data recovery charges so check with yours.
Drive Savers - http://www.drivesavers.com
Seagate Data Recovery Services - https://www.seagatedatarecovery.com/
Here are some links to data recovery software. I use EasyRecovery but it
is expensive; many people whom I respect swear by R-Studio.
PCInspector File Recovery -
Executive Software “Undelete” -
R-Studio - http://www.r-tt.com/
File Scavenger - http://www.quetek.com/prod02.htm
Ontrack's EasyRecovery - http://www.ontrack.com/software/
Elephant Boy Computers
MS-MVP Windows - Shell/User