Jill Zoeller [MSFT] wrote:
> What is the exact error you're seeing?
Hi, Jill. Hopefully the OP will come back, but since you're in the
thread... can you answer my question? It is common here in the trenches
for OEM's like HP, Sony, etc. to not include real operating system cd's
with their systems. They may or may not include an actual restore disk
image, or they may only give the new owner a chance to create a physical
cd/dvd restore set.*
So, there are repairs/reinstalls that can only be done with an actual XP
install disk. Techs like me have entire collections of different
"flavors" of XP install cd's for this purpose (and also because end
users invariably lose their original restore disks). What is the story
with Vista? Since the Ultimate DVD has all versions, that takes care of
the need to have retail cd's for Home and Pro. What about OEM versions?
Will we need to have OEM versions of at least Ultimate?
If you want to take this off-line, email me. You can get my email from
the MVP list at Microsoft's site.
*This at least is an improvement over how HP handled it when XP first
came out - no way to create a restore disk so if your hard drive died,
you were SOL except for calling HP to send you restore disks for $25.
Elephant Boy Computers
MS-MVP Windows - Shell/User