
06-17-2011
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Join Date: Jun 2008
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?Solved? Re: "The Group Policy Client service failed the logon. Access is denie
I am working on a Win7 Pro system for one of my customers. New install of Win7Pro on simple home network, that was working as normal, last thing my customer did was install Norton 360, rebooted and could not get past the login screen due to the error "Group Policy Client Service Failed the the login, Access Denied.
Tried system restores from startup repair - didn't solve.
Tried safe mode and was able to login and create a new user account. Logged off and was able to login with the new user account. Deleted old account (no data to recover).
I don't know why this happened or why creating a new account solved the problem. Looks like something to do with Norton 360? or a corrupted Policy.
Hope this helps,
Hu.
Originally Posted by Lone Peak Medical
I have Vista Home Premium. When I try to logon to the admin acct I get the
above message. No network use only single computer. All the files I use
regularly are accessed through the admin acct, so I can't delete acct and
make a new one. I am so-so computer literate but the discussions I found
seem to apply to networks. I need to be able to save all the files/documents
from the unaccessable acct. Please help!
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Dawna
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