Re: Windows Product Key doesn't work
If the Vista came with the computer, you probably have an OEM version (your
ID should have OEM in in somewhere). If that is the case support is provided
by the manufacture of your laptop, not Microsoft (that is why the Vista
costs less than retail boxed version).
"Shaw" <Shaw@discussions.microsoft.com> wrote in message
>I bought my laptop with Vista Home Premium about a month ago. I tried to
> help from Microsoft about a problem I have with Vista using the 'Contact a
> support professional by phone or e-mail' option, which is active for 90
> after product activation. I entered my product ID correctly, but I get
> following message:
> 'The product ID number you entered is not valid or is not in the correct
> format. Please enter a valid product ID number and try again. Make sure
> product ID number is of the form: 12345-XXX-7654321-98765.'
> How can that be?