Not really my area, but let's see what we can find.
Is the profile really deleted? What user name folders show under \users?
What groups are they members of? ( users, administrators, guests?)
Try turning on debug logging:
221833 How to enable user environment debug logging in retail builds of
And they then let's see what gets logged when a profile is deleted.
This posting is provided "AS IS" with no warranties, and confers no rights
|> From: Rob <email@example.com>
|> Subject: Vista keeps deleting entire user folder
|> Date: Tue, 26 Jun 2007 07:46:59 -0700
|> Organization: http://groups.google.com
|> Lines: 60
|> Message-ID: <firstname.lastname@example.org .com>
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|> X-Trace: posting.google.com 1182869220 377 127.0.0.1 (26 Jun 2007
|> X-Complaints-To: email@example.com
|> NNTP-Posting-Date: Tue, 26 Jun 2007 14:47:00 +0000 (UTC)
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SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506),gzip(gfe),gzip(gfe)
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|> Injection-Info: m37g2000prh.googlegroups.com; posting-host=22.214.171.124;
|> Xref: TK2MSFTNGHUB02.phx.gbl
|> I'm running Vista business (x86) on 2 machines at work. We're running
|> SBS 2003 (non-R2).
|> On both machines everything in the main user's folder is occasionally
|> getting erased. (My) Documents, Pictures, Music, Downloads, Favorites,
|> Desktop, etc are all gone. It's like Vista deletes the entire user
|> folder, then re-creates a new one - links to sample pictures and
|> sample music are the only thing left.
|> This has happened to me personally on 2 seperate occasions. Being the
|> Network Admin, I have a dual-boot setup with Vista on the D: drive to
|> learn it and make sure our network will be ready for normal users.
|> The first time my profile was deleted I was upset, but wrote it off as
|> a fluke.
|> The 2nd time it happened was with our only resident mac user, who's
|> running Vista Business under Parallels. Luckily it was not a big
|> problem, since it's only used for access to the company MIS.
|> Today it happened a 3rd time, again on my machine. I have been using
|> Vista as my primary OS for over a month, it will take me hours to
|> reconfigure everything.
|> I know so far there's not much to run on, obviously Vista is working
|> fine for others in a SBS environment, I didn't find anyone else with
|> this problem with a quick google search. I thought after the 2nd time
|> it might be related to activation, since the first 2 times each
|> machine was wiped out about the same time as it was activated.
|> This third time though, my machine was still running the same install
|> as before, the machine had been activated a long time ago. However,
|> something else strange did happen last night which may also be related
|> (or just a red herring).
|> I was fixing a different client's VPN (the SBS 2003 SP2 RSS problem),
|> so I used RWW to log into my workstation here to test the VPN to the
|> client's server. I successfully logged into the RWW webpage using my
|> login/password, and connected to my Vista machine. When I entered in
|> my password to log into my machine however, the log in failed. I
|> tried 3 times to make sure I entered in my password correctly, I'm
|> positive I typed it in correctly. Unsure of why it wasn't working, I
|> chose 'switch user', re-typed my user name and password (although
|> using the "pre-windows 2000" domain name which is slightly shorter),
|> which was accepted. Everything was normal after that, I still had my
|> desktop at least. I forgot to log out though (which meant the VPN was
|> left connected overnight). The next morning I logged back into the
|> session locally, but explorer had crashed overnight. I tried closing
|> explorer, and re-running it through task manager, but it seemed as if
|> explorer crashed again, I still couldn't click on the start button,
|> and the task manager reported explorer was hung again. At that point,
|> I decided to reboot. Logging in took an exceptionally long time, and
|> once in I was greeted with the 'clean install' look because my user
|> folder was wiped.
|> I've checked the event logs, nothing important really stands out, my
|> failed log in attempts from last night didn't seem to be logged. The
|> shadow copy service did warn about failing to make a restore point.
|> Does anyone have any tips for me to figure out what's happening?
|> Eventually I'll have to add other Vista computers in the office,
|> obviously I won't do that until I'm satisfied this problem is fixed...