log in denied

2 weeks back i bought new computer with genuine vista. i opened a user
account for myself, no other user registered and i am nnot aware of
administrator account being opened - when i used applications, the end
license agreement popped up all the time - i accessed help and following the
guidelines, i deactivated myself as a user - when i tried to acess my
computer again after shutdown, it denied access, 'user deactivated, contact
administrator' - the log on screen only provieds for 'other users' tab, but i
obviously do not have any other user detail or password, using the computer
alone. i doubt whether there is an administrator, since i opened the computer
out of the box and regsitered only myself as a user. i caanot use the
computer presently and do not know how to access again. any suggestions?

sybrand wrote:
> 2 weeks back i bought new computer with genuine vista. i opened a user
> account for myself, no other user registered and i am nnot aware of
> administrator account being opened - when i used applications, the end
> license agreement popped up all the time - i accessed help and following the
> guidelines, i deactivated myself as a user - when i tried to acess my
> computer again after shutdown, it denied access, 'user deactivated, contact
> administrator' - the log on screen only provieds for 'other users' tab, but i
> obviously do not have any other user detail or password, using the computer
> alone. i doubt whether there is an administrator, since i opened the computer
> out of the box and regsitered only myself as a user. i caanot use the
> computer presently and do not know how to access again. any suggestions?
>

Hello,

Restart your computer in safe mode by pressing F8 repeatedly as your
computer is starting up (before you see the animated progress bar).

This will present you with a menu of boot options, from which you can
select safe mode.

There should be a hidden account made available to you called
'administrator' that you can use to log in with and fix your user accounts.

--
-JB
Microsoft MVP - Windows Shell/User
Windows Vista Support FAQ - http://www.jimmah.com/vista/