Outlook 2002 not retaining password in Vista Home Basic

Password for email account is needed everytime I want to access my POP3 email
account. I have seen on the knowledge base that this issue can be resolved
by going into the registry for older OS, but it does not reference a fix when
using Vista.

I don't want to go into the registry armed with the wrong information.

Thanks,

Prescott

That happens when Mail cannot identify using the password you have set.
Either you have set the wrong password or have not set one.

"Prescott" <Prescott@discussions.microsoft.com> wrote in message
news:EE7E9DC0-C441-40F6-AEDC-85ABB170983C@microsoft.com...
> Password for email account is needed everytime I want to access my POP3
> email
> account. I have seen on the knowledge base that this issue can be
> resolved
> by going into the registry for older OS, but it does not reference a fix
> when
> using Vista.
>
> I don't want to go into the registry armed with the wrong information.
>
> Thanks,
>
> Prescott

"Prescott" <Prescott@discussions.microsoft.com> wrote in message
news:3F1E02B2-1EA4-4769-983C-1041C9EDCD12@microsoft.com...
>I have gone into Tools/email accounts every time, selected ' remember
> password' checkbox and run test, receiving complete connection respond.
> When
> I exit Outlook and then return, when I select send /receive, I am prompted
> for password.
> If I now go into email accounts, the password field is blank, but the
> check
> box is still selected.
>
> "Matt I." wrote:
>
I Had the same problem in Outlook 2003.
Do the folowing: Tools-email accounts-(Highlight name)-More
Settings-Outgoing Server-Choose, "My outgoing server(smtp) requires
auth....Coose first radio "Use same settings as my incoming server"




>> That happens when Mail cannot identify using the password you have set.
>> Either you have set the wrong password or have not set one.
>>
>> "Prescott" <Prescott@discussions.microsoft.com> wrote in message
>> news:EE7E9DC0-C441-40F6-AEDC-85ABB170983C@microsoft.com...
>> > Password for email account is needed everytime I want to access my POP3
>> > email
>> > account. I have seen on the knowledge base that this issue can be
>> > resolved
>> > by going into the registry for older OS, but it does not reference a
>> > fix
>> > when
>> > using Vista.
>> >
>> > I don't want to go into the registry armed with the wrong information.
>> >
>> > Thanks,
>> >
>> > Prescott
>>

"Cal Marder" wrote:

> "Prescott" <Prescott@discussions.microsoft.com> wrote in message
> news:3F1E02B2-1EA4-4769-983C-1041C9EDCD12@microsoft.com...
> >I have gone into Tools/email accounts every time, selected ' remember
> > password' checkbox and run test, receiving complete connection respond.
> > When
> > I exit Outlook and then return, when I select send /receive, I am prompted
> > for password.
> > If I now go into email accounts, the password field is blank, but the
> > check
> > box is still selected.
> >
> > "Matt I." wrote:
> >
> I Had the same problem in Outlook 2003.
> Do the folowing: Tools-email accounts-(Highlight name)-More
> Settings-Outgoing Server-Choose, "My outgoing server(smtp) requires
> auth....Coose first radio "Use same settings as my incoming server"
>
>
>
>
> >> That happens when Mail cannot identify using the password you have set.
> >> Either you have set the wrong password or have not set one.
> >>
> >> "Prescott" <Prescott@discussions.microsoft.com> wrote in message
> >> news:EE7E9DC0-C441-40F6-AEDC-85ABB170983C@microsoft.com...
> >> > Password for email account is needed everytime I want to access my POP3
> >> > email
> >> > account. I have seen on the knowledge base that this issue can be
> >> > resolved
> >> > by going into the registry for older OS, but it does not reference a
> >> > fix
> >> > when
> >> > using Vista.
> >> >
> >> > I don't want to go into the registry armed with the wrong information.
> >> >
> >> > Thanks,
> >> >
> >> > Prescott
> >>
>
>
>

On Feb 17, 4:24 pm, David H <Dav...@discussions.microsoft.com> wrote:
> I'm having the exact same problem. Has nothing to do with what Matt I. has
> indicated. If found the XP fix online, but there is nothing for Vista. This
> VISTA is a total piece of junk, if you ask me. It won't recognize printers,
> won't allow other computers on a network to recognize it, and I've spent tons
> of hours fixing stupid little things like the password junk. VISTA needs to
> be able to see better.......what junk!
>
> "Cal Marder" wrote:
> > "Prescott" <Presc...@discussions.microsoft.com> wrote in message
> >news:3F1E02B2-1EA4-4769-983C-1041C9EDCD12@microsoft.com...
> > >I have gone into Tools/email accounts every time, selected ' remember
> > > password' checkbox and run test, receiving complete connection respond.
> > > When
> > > I exit Outlook and then return, when I select send /receive, I am prompted
> > > for password.
> > > If I now go into email accounts, the password field is blank, but the
> > > check
> > > box is still selected.
>
> > > "Matt I." wrote:
>
> > I Had the same problem in Outlook 2003.
> > Do the folowing: Tools-email accounts-(Highlight name)-More
> > Settings-Outgoing Server-Choose, "My outgoing server(smtp) requires
> > auth....Coose first radio "Use same settings as my incoming server"
>
> > >> That happens when Mail cannot identify using the password you have set.
> > >> Either you have set the wrong password or have not set one.
>
> > >> "Prescott" <Presc...@discussions.microsoft.com> wrote in message
> > >>news:EE7E9DC0-C441-40F6-AEDC-85ABB170983C@microsoft.com...
> > >> > Password for email account is needed everytime I want to access my POP3
> > >> > email
> > >> > account. I have seen on the knowledge base that this issue can be
> > >> > resolved
> > >> > by going into the registry for older OS, but it does not reference a
> > >> > fix
> > >> > when
> > >> > using Vista.
>
> > >> > I don't want to go into the registry armed with the wrong information.
>
> > >> > Thanks,
>
> > >> > Prescott

I am having the same issue. Did you guys find a way around it?

Mike

I have also been having this problem. I've tried all the steps described in
this post from the various people and also tried to adjust registry, but
wasn't allowed to delete the key that it described to delete. I would
appreciate someone looking into this and giving a solution. Thank you!

It seems like this issue is in stall mode. Is anyone looking into this? I
am using Vista Home Premium and having the same issue. Every time I close
Outlook, it requires that I reenter the password.

Looking at the Outlook newsgroups, there are a lot of meesages about this
problem with Outlook 2002.

This error with Outlook 2002 when installed on Windows Vista. The technical
details are that Outlook 2002 uses the "Protected Storage Interface" to
store its passwords, and this is not supported in Windows Vista. The
following article describes the problem in more detail, but does not give a
fix for Outlook 2002 when installed on Vista.

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684/en-us

Mainstream support for Outlook 2002 ended in June, 2006.


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Dawn" <Dawn@discussions.microsoft.com> wrote in message
news:EB19C928-AD29-4715-9327-FFBF11BA1DEC@microsoft.com...
>I have also been having this problem. I've tried all the steps described
>in
> this post from the various people and also tried to adjust registry, but
> wasn't allowed to delete the key that it described to delete. I would
> appreciate someone looking into this and giving a solution. Thank you!

How lame! Someone should do something about this anyway.

"Ronnie Vernon MVP" wrote:

> Looking at the Outlook newsgroups, there are a lot of meesages about this
> problem with Outlook 2002.
>
> This error with Outlook 2002 when installed on Windows Vista. The technical
> details are that Outlook 2002 uses the "Protected Storage Interface" to
> store its passwords, and this is not supported in Windows Vista. The
> following article describes the problem in more detail, but does not give a
> fix for Outlook 2002 when installed on Vista.
>
> Save password setting not retained in Outlook or Outlook Express:
> http://support.microsoft.com/kb/290684/en-us
>
> Mainstream support for Outlook 2002 ended in June, 2006.
>
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "Dawn" <Dawn@discussions.microsoft.com> wrote in message
> news:EB19C928-AD29-4715-9327-FFBF11BA1DEC@microsoft.com...
> >I have also been having this problem. I've tried all the steps described
> >in
> > this post from the various people and also tried to adjust registry, but
> > wasn't allowed to delete the key that it described to delete. I would
> > appreciate someone looking into this and giving a solution. Thank you!
>

I am having the same problem. I have tried everything that has been suggested
but nothing works. Doe anyone have an idea of the next step. I have seven
email addresses and it is impossible to input the passwords everytime.


"Dawn" wrote:

> How lame! Someone should do something about this anyway.
>
> "Ronnie Vernon MVP" wrote:
>
> > Looking at the Outlook newsgroups, there are a lot of meesages about this
> > problem with Outlook 2002.
> >
> > This error with Outlook 2002 when installed on Windows Vista. The technical
> > details are that Outlook 2002 uses the "Protected Storage Interface" to
> > store its passwords, and this is not supported in Windows Vista. The
> > following article describes the problem in more detail, but does not give a
> > fix for Outlook 2002 when installed on Vista.
> >
> > Save password setting not retained in Outlook or Outlook Express:
> > http://support.microsoft.com/kb/290684/en-us
> >
> > Mainstream support for Outlook 2002 ended in June, 2006.
> >
> >
> > --
> >
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> >
> >
> > "Dawn" <Dawn@discussions.microsoft.com> wrote in message
> > news:EB19C928-AD29-4715-9327-FFBF11BA1DEC@microsoft.com...
> > >I have also been having this problem. I've tried all the steps described
> > >in
> > > this post from the various people and also tried to adjust registry, but
> > > wasn't allowed to delete the key that it described to delete. I would
> > > appreciate someone looking into this and giving a solution. Thank you!
> >