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new user account can't use Office 2007

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  #1 (permalink)  
Old 04-18-2007
=?Utf-8?B?RGFuIGluIFBEWA==?=
 

Posts: n/a
new user account can't use Office 2007
I installed a brand new copy of Office 2007 Standard. Works fine. I then
created a new user for my wife. For some reason, she can't see any of the
office programs. Other software (like Quickbooks) are accessible by this new
user, just not Office. Any ideas how to fix?

One other piece of information: It is a new HP laptop. It has a "trial
version" of office that was never activated ( I tried, it would never take,
so i gave up and just bought it at the store).
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  #2 (permalink)  
Old 04-19-2007
Bruce Chambers
 

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Re: new user account can't use Office 2007
"Dan in PDX" <Dan in PDX@discussions.microsoft.com> wrote in message
news:0FE885A7-C7BA-4031-9F1C-0EDA8396D4A9@microsoft.com...
>I installed a brand new copy of Office 2007 Standard. Works fine. I then
> created a new user for my wife. For some reason, she can't see any of the
> office programs. Other software (like Quickbooks) are accessible by this
> new
> user, just not Office. Any ideas how to fix?
>
> One other piece of information: It is a new HP laptop. It has a "trial
> version" of office that was never activated ( I tried, it would never
> take,
> so i gave up and just bought it at the store).




You probably should have removed the trial version first, but that
doesn't seem to have affected your ability to use the retail copy. When you
performed the installation of the retail product, were you prompted to
install Office for all users, or just the account in use? If so, which
option did you choose?

I'd suggest removing Office and reinstalling it. If that doesn't solve
the problem, you should probably seek help in a newsgroup dedicated to
Office; you'd be more likely to find help there.

--
Bruce Chambers

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