
04-21-2009
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Re: Cannot log on to my Windows Vista computer
Hi,
You could try starting the machine and tap F8 repeatedly - should bring
up the Advanced Boot Options screen.
Arrow down to Last Known Good Configuration and press enter.
Hope it helps
SIW2
zbot51391;1025232 Wrote:
> Yesterday I got a message that I had some Windows update (I believe
> for Windows Media Player). So I began the download and it asked me to
> restart my computer. When my computer reloaded, it began installing
> the three updates. When it got to the third, my computer said
> restarting and turned off. Now when I try to turn on my computer, when
> it gets to the point where I should be able to log in, all i see is a
> black screen and my mouse, instead of the "Welcome" and password page.
> Startup Repair cannot fix the problem and I've tried to do system
> restore but it keeps failing as well. Short of full system restore to
> factory settings, I've tried everything I can think of. Can anyone
> tell me anything else I can try to keep me from having to take it to
> BestBuy and paying them to fix it?
--
SIW2
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