computer lock

My mother- in- law has locked her computer. There was never a password set
up when the computer was set up, so there is no password or password disk.
The computer is asking for a password to allow access. Is there any way to
reset the computer short of reinstalling the OS. The computer is an Acer and
didn't come with an OS disk. I have an OS disk, but am not sure I can use it.

Hello,

try this tutorial:
http://www.vistax64.com/tutorials/10...-password.html

--
Greetings,
P. Di Stolfo
---> http://atlive.wordpress.com

"PupCamper" <PupCamper@discussions.microsoft.com> wrote in message
news:C1A52156-FCC5-4362-A706-404F8182C4DF@microsoft.com...
> My mother- in- law has locked her computer. There was never a password
> set
> up when the computer was set up, so there is no password or password disk.
> The computer is asking for a password to allow access. Is there any way to
> reset the computer short of reinstalling the OS. The computer is an Acer
> and
> didn't come with an OS disk. I have an OS disk, but am not sure I can use
> it.

Let's pretend that at some recent point either a password was entered by
someone or the computer crashed and now thinks it needs a password do to
some bad file or registry entry.

Try this KB.
http://support.microsoft.com/kb/940765/en-us

You have to boot from the OS Disk, but after you accept the language
settings, click Repair Installation
Follow the KB instructions and pick a Restore Point date when you know that
you could boot the computer and log on without entering a password.

CharlesE


"PupCamper" <PupCamper@discussions.microsoft.com> wrote in message
news:C1A52156-FCC5-4362-A706-404F8182C4DF@microsoft.com...
> My mother- in- law has locked her computer. There was never a password
> set
> up when the computer was set up, so there is no password or password disk.
> The computer is asking for a password to allow access. Is there any way to
> reset the computer short of reinstalling the OS. The computer is an Acer
> and
> didn't come with an OS disk. I have an OS disk, but am not sure I can use
> it.