Many people are having this same problem. The problem has been identified as
a conflict between the OmniPass fingerprint reader software and Vista.
Here is the latest information posted by another user who fixed the problem.
I contacted OmniPass and you do not have to uninstall the OmniPass Software.
downloaded this file, www.softexinc.com/download/UninstMSPwdProv.exe
re-booted and I only had the 2 ADMIN Accounts I wanted. this seems to be a
problem with OmniPass Version 5.00.18 and Vista update, It has been
and fixed in Version 5.00.75 which will fix the issue. If you don't the next
time you do a Windows Update with Vista you may get the same doubled user
You can download the fix from the above link and double click the downloaded
file to run the file.
You also need to contact OmniPass support or your PC maker to inquire about
getting the latest version of the OmniPass software.
"Sonic 1992" <Sonic email@example.com
> wrote in message
> Hello, On my WinVista laptop, for some reason, my user account on the
> screen shows up twice? I don't understand, I don't have 2 accounts. I
> thought I might have screwed something up, so I restored the laptop. and
> account still shows up twice? Thanks in advance!! Sonic 1992