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Black screen after window startup and login

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  #1 (permalink)  
Old 11-08-2007
Kin Ho
 

Posts: n/a
Black screen after window startup and login

I just got a black screen after user login.

I was having problem installing WinZip v11. It complains about another
explorer was already open and can't install. So I restart Window to try to
clear the problem, but not I can't find the 'start menu' and programs.

Facing the black screen I hit Alt-ctl-Del, I can start task manager and the
'services' seems all thre with Apache web server, MySQL, MS SQL, etc.

I can get to on-line help and post question here; but when I click the link
to 'Control Panel' I can only see a screen blink and disappear. I have the
administrator's right.

What went wrong in my machine and what can I do now to fix it.

Thanks
--
Kin
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  #2 (permalink)  
Old 11-08-2007
brink
 

Posts: n/a
Re: Black screen after window startup and login

Kin Ho;507235 Wrote:
> I just got a black screen after user login.
>
> I was having problem installing WinZip v11. It complains about another
> explorer was already open and can't install. So I restart Window to try
> to
> clear the problem, but not I can't find the 'start menu' and programs.
>
> Facing the black screen I hit Alt-ctl-Del, I can start task manager and
> the
> 'services' seems all thre with Apache web server, MySQL, MS SQL, etc.
>
> I can get to on-line help and post question here; but when I click the
> link
> to 'Control Panel' I can only see a screen blink and disappear. I have
> the
> administrator's right.
>
> What went wrong in my machine and what can I do now to fix it.
>
> Thanks
> --
> Kin


Hi Kin,

You can try to boot into the "Advanced Boot Options" screen and select
"Last Known Good Configuration (advanced)" to see if that will fix your
problem. This tutorial will show you how.

http://www.vistax64.com/tutorials/88...t-options.html


If that does not help, then you can do a Repair Install. This tutorial
will show you how to do this.

http://www.vistax64.com/tutorials/88...all-vista.html

Shawn


--
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