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User Accont Control and unidentified program issue at boot up

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  #1 (permalink)  
Old 11-03-2007
nvhokie
 

Posts: n/a
User Accont Control and unidentified program issue at boot up
I recently purchased a new acer computer with Vista Home Premium. When I
first boot up, I
> get a User Account Control screen stating that an unidentifed program is
> trying to gain access. The file name given is setpointupdate.exe. If I
> select either cancel, allow or hit the top x button to turn off the screen,
> the computer reboots, no matter which of the three options I choose. After
> it reboots, the message screen does not display.
>
> How do I keep this from happenening every time I turn on my computer? Any
> help is appreciated, I am very frustrated with this process!

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  #2 (permalink)  
Old 11-03-2007
brink
 

Posts: n/a
Re: User Accont Control and unidentified program issue at boot up

nvhokie;502739 Wrote:
> I recently purchased a new acer computer with Vista Home Premium. When I
> first boot up, I
>
> get a User Account Control screen stating that an unidentifed program
> is
> > trying to gain access. The file name given is setpointupdate.exe. If

> I
> > select either cancel, allow or hit the top x button to turn off the

> screen,
> > the computer reboots, no matter which of the three options I choose.

> After
> > it reboots, the message screen does not display.
> >
> > How do I keep this from happenening every time I turn on my computer?

> Any
> > help is appreciated, I am very frustrated with this process!

>


Hi Nvhokie,

SetPoint is the driver software for a Logitech mouse or keyboard.
SetPointUpdate is the update utility for this. You have to uninstall
"SetPoint" in the Control Panel (Classic View) "Programs and Features"
or reinstall the drivers to see if it will clear the message at startup.

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
*Please post feedback to help others.*
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  #3 (permalink)  
Old 11-03-2007
nvhokie
 

Posts: n/a
Re: User Accont Control and unidentified program issue at boot up
Thanks Shawn, I will give it a try

"brink" wrote:

>
> nvhokie;502739 Wrote:
> > I recently purchased a new acer computer with Vista Home Premium. When I
> > first boot up, I
> >
> > get a User Account Control screen stating that an unidentifed program
> > is
> > > trying to gain access. The file name given is setpointupdate.exe. If

> > I
> > > select either cancel, allow or hit the top x button to turn off the

> > screen,
> > > the computer reboots, no matter which of the three options I choose.

> > After
> > > it reboots, the message screen does not display.
> > >
> > > How do I keep this from happenening every time I turn on my computer?

> > Any
> > > help is appreciated, I am very frustrated with this process!

> >

>
> Hi Nvhokie,
>
> SetPoint is the driver software for a Logitech mouse or keyboard.
> SetPointUpdate is the update utility for this. You have to uninstall
> "SetPoint" in the Control Panel (Classic View) "Programs and Features"
> or reinstall the drivers to see if it will clear the message at startup.
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
> *Please post feedback to help others.*
>

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