Thanks for the suggestion. The repair reinstall is where we thought we would
end up as well and it is a real possiblity depending on exactly what HP
actually send us. They have promised to ship a "recovery CD" as the standard
F11 recovery does not work.
As to the issue of avoiding Vista completely- all i can offer is our own
experience. To date we have yet to sell a Vista machine and that goes for
laptops as well, and that is what 9 months into the consumer release, so i
think we'll probably have no problem avoiding the conversion for a while yet.
We seem to sell a solid amount of XP equiped machines though, so with a bit
of luck we may avoid this particular OS completely and hope that the next
iteration is a more friendly release.
--
Kapiti Tech
"brink" wrote:
>
> KapitiTech;497062 Wrote:
> > We have a situation where we need to recover a customers data from a
> > Hard
> > Drive that has a corrupt Vista installation. Our workshop only uses XP
> > based
> > machines, (we will not convert to Vista) and we can mount the Vista
> > volume
> > and see files and folders, but cannot take ownership of those files and
> > folders in order to complete a data port. Is there any way to take
> > ownership
> > of those files and folders or are we going to have to build a Vista
> > system in
> > order to take ownership of that Data. We have added the option to take
> > ownership (as per well documented methods on the web) but as there is
> > no
> > trust relationship between the Vista corrupt system, our XP machine or
> > our
> > domain, we cannot take ownership of the files. Bear in mind please if
> > the
> > only way is to build that additional machine, then we will likely
> > charge that
> > out against the data recovery and i suspect with that additional charge
> > the
> > customer will not bother to retrieve the data. Before anyone suggests
> > it we
> > have tried Vista Virtual machines and that is a no go. HP as the OEM
> > provider
> > of the faulty system have no answer to date. Microsoft technical help
> > just
> > bounce us to HP.
> > -- Welcome suggestions at this point
> > Kapiti Tech
>
> Hi Kapiti Tech,
>
> You might consider trying to do a Repair Install. This will allow you
> to repair your Vista installation without loosing your files, settings,
> and programs.
>
> http://www.vistax64.com/tutorials/88...all-vista.html
>
> Hope this helps you in this situation.
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
> *Please post feedback to help others.*
>
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