RE: Cannot log on to my Computer
Retstart your computer, press F8 while its starting up to boot, a black
screen appears, choose "repair",do what the screen asks, then choose your
language, Administrator login box appears, click on drop down box to select
the user (admin)name you know the password for. My pwrd that I swore by
actually worked here but would not on my user startup screen.
Now choose "system recovery options", choose last known system recstore
point- give it time to start- once it opens, pick a date and time when things
worked best. This way you won't hardly loose anything. Maybe. I'm very
thrilled it worked for me. I hope it does for you.
> This exact thing just happened to me. Dell said to use the OS disc and start
> all over. I said it took over two months to get this new Vista laptop to work
> right and spent hours & hours on the phone with Dell techs to get right.
> There's no way I will simply accept this answer to our problem. Did anyone
> help you? I know my pswd but it doesn't work. Please help me someone.
> "sterlinggirl5562" wrote:
> > I logged off my computer and tried logging on the next day and it is telling
> > me that the password is incorrect. I can't even get into safe mode. It is
> > asking for a password reset disk, but my password has to be on the disk
> > first. I have logged on several times using the same password, but it won't
> > work now. I can't even send an email to Microsoft as they are asking for my
> > PID # and can't get it. Can anyone tell me what is going on?
> > --
> > sterlingirl
> > "Denise" wrote:
> > > I changed my login password and shut down the computer. I restarted it and
> > > now I can't log on. It is asking for a disk to reset my password. I do not
> > > have a disk.
> > > I am using Windows Vista Home Edition
> > >