Re: Owner account password "the user name or password is incorrect"
This procedure does not work in Vista the way it worked in XP.
When you boot to Safe Mode, the built-in Administrator account does not
appear on the login screen unless there are no other active Administrator
accounts on the system or unless this built-in Administrator account has
already been enabled in advance.
Since this user has simply lost the password for their Administrator
account, that account will still appear on the Safe Mode login screen, but
the built-in administrator account will not.
There is a workaround for this, but it requires the user to have a Vista
<firstname.lastname@example.org> wrote in message
> if there is a password on the account you must look for some software
> for reseting the password it's usually some boto CD.
> The other option which you may try is to boot into the Safe mode.
> While rebooting when the POST screen gone push F8 and from the menu
> choose Safe mode.
> When you enter it in the Welcome screen you will see your Account
> which I understand is OWNER and the another one ADMINISTRATOR. Shoose
> Adminsitrator enter your Vista and change the password for the user
> OWNER.This is posabble only if that freaks from the store didn't put
> password on the Administrator account.If you have the password on that
> account ask them to give it to you.That should solve your problems and
> save your money.
> Microsoft can only helps you the same way as I told you to do, they
> are not dealing with forgoten passwords and cracking them...
> Good Luck and tell is this works for you...