I'm not familiar with the Live One Care backup program. Does it let you
restore individual files and folders? If it does, you may be better off just
restoring the files and folders you need.
Since you have already completed the restore process with this application,
you need to learn about the new folder structure in Vista. It may be that
all of your files and folders were restored to the new locations in Vista.
First, there is no more Documents and Settings folder in Vista. The folder
that you are seeing that has that name is is not an actual folder, it is
called a Junction and is only there to redirect older programs to the new
location in Vista, which is the C:\Users folder.
In C:\Users, you will see all of the individual accounts on the system and
their individual sub-folders.
Just like the Documents and Settings folder, the Application Data folder is
also a Junction. The new name and location of this folder is C:\Users\your
These Junctions do not contain any useful data or files and cannot be
accessed. You will always receive an Access Denied message when try to open
one of these Junctions.
You can see a more detailed explanation of this subject as well as a
complete list of the old folder locations with the new Vista location at the
Windows Vista Junction Points:
Post back here if you need more help.
"Yoyosteve" <Yoyosteve@discussions.microsoft.com> wrote in message
> This problem could be either Vista or Windows Live One Care based, or be a
> combination of them both.
> I upgraded to Vista from XP having first done a full backup using Live One
> Having restored my back-up again using Live one Care I found that it had
> done a verbatim restoration and I now having to claw back as much as I
> RECOMENDATION: Do not use Live One Care Backup and Restore without first
> finding out how very limited it is (that's a subject for another day).
> MY PROBLEM: My Documents and Settings folder is now locked. The icon
> indicating a folder has a blue arrow pointing to the top right hand
> The explorer indicates that the folder has a zero bytes size.
> I have looked to see if there is a 'Windows/Application Data' folder but
> does not exist.
> Since I have an urgent need to find the 'Message Store' in order that I
> recover important email files for my business, can anyone please help me
> of this sticky situation? PLEASE !!!