the way i see it have you updated IE completely???
which version of vista are using (home premium most likely but is it 64
or 32??)
for the c++ errors
download these in order given (of course choose the architecture either
x86 or x64)
Microsoft Visual C++ 2005 Redistributable Package
(x86)
'Download details: Visual C++ 2005 Redistributable Package (x86)'
(
http://www.microsoft.com/downloads/d...displaylang=en)
(x64)
'Download details: Visual C++ 2005 Redistributable Package (x64)'
(
http://www.microsoft.com/downloads/d...displaylang=en)
Microsoft Visual C++ 2005 SP1 Redistributable Package
(x86)
'Download details: Visual C++ 2005 SP1 Redistributable Package (x86)'
(
http://www.microsoft.com/downloads/d...displaylang=en)
(x64)
'Download details: Visual C++ 2005 SP1 Redistributable Package (x64)'
(
http://www.microsoft.com/downloads/d...displaylang=en)
Microsoft Visual C++ 2008 Redistributable Package
(x86)
'Download details: Visual C++ 2008 Redistributable Package (x86)'
(
http://www.microsoft.com/downloads/d...displaylang=en)
(x64)
'Download details: Visual C++ 2008 SP1 Redistributable Package (x86)'
(
http://www.microsoft.com/downloads/d...displaylang=en)
Microsoft Visual C++ 2008 SP1 Redistributable Package
(x86)
'Download details: Visual C++ 2008 SP1 Redistributable Package (x86)'
(
http://www.microsoft.com/downloads/d...displaylang=en)
(x64)
'Download details: Visual C++ 2008 SP1 Redistributable Package (x64)'
(
http://www.microsoft.com/downloads/d...displaylang=en)
theredbaron;421412 Wrote:
> I have just received my new Inspiron 531 with Vista (I couldn't persuade
> Dell
> to sell me one with XP).
> I have set it up and initially all was well. Now I have installed all
> my
> programs, I find that I cannot open Internet explorer by double left
> clicking
> the desktop icon.
> What happens if I do that is either:
> C++ runtime error message or
> It says not responding and 100% but does not display the page.
> The way I have found around this is to right click the desktop icon and
> left
> click 'run as administrator'. This opens up google straight away.
> I thought initially this may be because my user profile was not set as
> administrator, but I have reset me as administrator now.
> Then I read in Personal Computer World that Vista comes with
> Administrator
> level access disabled. I followed their instructions as to how to reset
> it
> but became lost (I think they were using a different version of Vista
> to
> reset user properties).
> Then I rang Dell Helpline who said we are now closed! Apparently when
> users
> get home from work and in front of their PC (6pm) they have closed and
> gone
> home and only the expensive technical phone line for business users
> helpline
> works!
> They are getting me a call back from someone at home tonight from the
> free
> phone line if I am home by 530pm.
> They are going along the lines of assuming that McAfee has restricted
> access
> to internet explorer.
> Last night they talked me through resetting some of internet explorer
> settings, and had me close down McAfee Security while I made
> adjustments to
> Internet explorer.
> This didn't work at all, so I put McAfee back on until a solution
> arrives.
> This is a niggling problem, and hopefully not a serious one. I like the
> product and am satisfied with the deal.
> I cant believe that Dell have a business helpline open outside business
> hours, and home users who must buy a lot of Dell PC's are left without
> help
> in the evening when they use their PC's.
> I can't tell Dell customer service I am satisfied (which they seem to
> be
> concerned about, I am beginning to think they are paid for each person
> that
> says the S word). I would be satisfied if the after sales helpline is
> as good
> as the product appears to be.
> Does anyone know how to open internet explorer without pretending to be
> another administrator?
--
darkassain