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Trouble with Installation of Windows Updates

microsoft.public.microsoft_update_catalog






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  #1 (permalink)  
Old 09-20-2008
longhornhusky
 

Posts: n/a
Trouble with Installation of Windows Updates
When I try to update my computer using Windows Update, the updates will
download but not install. I get a message that states: "A problem on your
computer is preventing updates from being downloaded or installed."



I am running Windows XP.



Thanks in advance for any thoughts and/or assistance.

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  #2 (permalink)  
Old 09-21-2008
Ash
 

Posts: n/a
RE: Trouble with Installation of Windows Updates
Im having the exact same problem.

"longhornhusky" wrote:

> When I try to update my computer using Windows Update, the updates will
> download but not install. I get a message that states: "A problem on your
> computer is preventing updates from being downloaded or installed."
>
>
>
> I am running Windows XP.
>
>
>
> Thanks in advance for any thoughts and/or assistance.
>

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  #3 (permalink)  
Old 09-21-2008
TaurArian
 

Posts: n/a
Re: Trouble with Installation of Windows Updates
Try method 1, if that doesn't work then method 2 -

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation
http://support.microsoft.com/kb/943144

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"longhornhusky" <longhornhusky@discussions.microsoft.com> wrote in message
news:A746EDA8-1F3B-4360-B826-BD3B560B604B@microsoft.com...
> When I try to update my computer using Windows Update, the updates will
> download but not install. I get a message that states: "A problem on your
> computer is preventing updates from being downloaded or installed."
>
>
>
> I am running Windows XP.
>
>
>
> Thanks in advance for any thoughts and/or assistance.
>



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  #4 (permalink)  
Old 09-23-2008
Failed 9-20-08 updated (kb940510) Taylor
 

Posts: n/a
RE: Trouble with Installation of Windows Updates


"longhornhusky" wrote:

> When I try to update my computer using Windows Update, the updates will
> download but not install. I get a message that states: "A problem on your
> computer is preventing updates from being downloaded or installed."
>
>
>
> I am running Windows XP.
>
>
>
> Thanks in advance for any thoughts and/or assistance.
>

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  #5 (permalink)  
Old 09-24-2008
Anshul
 

Posts: n/a
RE: Trouble with Installation of Windows Updates
Nothing happens after following this solution. Are there any other steps? I
have repaired Win XP SP2 installation using the CD and after that I am not
able to install any Windows Updates. Could you suggest me some other solution?

"longhornhusky" wrote:

> When I try to update my computer using Windows Update, the updates will
> download but not install. I get a message that states: "A problem on your
> computer is preventing updates from being downloaded or installed."
>
>
>
> I am running Windows XP.
>
>
>
> Thanks in advance for any thoughts and/or assistance.
>

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  #6 (permalink)  
Old 09-25-2008
MowGreen [MVP]
 

Posts: n/a
Re: Trouble with Installation of Windows Updates
What solution are you referring to ?
Since this has nothing to do with the Microsoft Update Catalog, suggest
you post to the Windows Update newsgroup:
http://www.microsoft.com/communities...&lang=en&cr=US

OR, do Method 1 here: http://support.microsoft.com/kb/943144
If no joy, do Method 2. Install the Windows Update Agent from a Command
Prompt, using /wuforce if a message appears that it's already installed:
http://www.bleepingcomputer.com/blog...showentry=1172


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Anshul wrote:

> Nothing happens after following this solution. Are there any other steps? I
> have repaired Win XP SP2 installation using the CD and after that I am not
> able to install any Windows Updates. Could you suggest me some other solution?
>
> "longhornhusky" wrote:
>
>
>>When I try to update my computer using Windows Update, the updates will
>>download but not install. I get a message that states: "A problem on your
>>computer is preventing updates from being downloaded or installed."
>>
>>
>>
>>I am running Windows XP.
>>
>>
>>
>>Thanks in advance for any thoughts and/or assistance.
>>

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  #7 (permalink)  
Old 10-23-2008
nethra
 

Posts: n/a
RE: Trouble with Installation of Windows Updates


"longhornhusky" wrote:

> When I try to update my computer using Windows Update, the updates will
> download but not install. I get a message that states: "A problem on your
> computer is preventing updates from being downloaded or installed."
>
>
>
> I am running Windows XP.
>
>
>
> Thanks in advance for any thoughts and/or assistance.
>

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  #8 (permalink)  
Old 10-25-2008
rob
 

Posts: n/a
RE: Trouble with Installation of Windows Updates
> "longhornhusky" wrote:
> .
> When I try to update my computer using Windows Update, the updates will
> download but not install. I get a message that states: "A problem on your
> computer is preventing updates from being downloaded or installed."
> .
> I am running Windows XP.
> .
> Thanks in advance for any thoughts and/or assistance.



_IF_ you are using a "Manufacturer's Recovery DVD" (and, thus are restoring
WinXP
wayback to an early version) you _might_ have more updates than WinXP can
handle.

I did a Recovery and had nearly 100 updates. They all downloaded OK but
failed to
install. Rebooting did not help and "Shutdown / PowerOff / Update" simply
turned
my computer (without the lengthy wait I was prepared to suffer).


Here is Rob's Solution:

Read and try "TaurArian" 's post (9/20/2008 11:25 PM PST):
"Try method 1, if that doesn't work then method 2 -
http://support.microsoft.com/kb/943144 "


That failed for me but since I did it it _might_ be something you need to
try first.

Now go back to the Windows Update Website and ensure that you have downloaded
what Microsoft thinks you need. Choose "Custom Install" and UNCHECK all
updates
(using the "uncheck all" button).

Go to the "Optional Updates" and select the "Root Certificate", I don't know
why it
is "Optional" since you probably want it. Download this small Update and try
to
install it. _IF_ you can install ONE update then you are all set to try this.

Choose a few updates at a time (less than all, maybe half of them) and
install those
as long as your not trying to install 100 updates all at once you _might_ be
OK.

This worked for me.

I imagine that there is some bug somewhere that does not permit that many
updates to be installed all at once. You will have to reboot each time but
at least
you will reduce the number each time and will eventually get through them all.


Your Welcome,
Rob

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  #9 (permalink)  
Old 11-25-2008
Evie
 

Posts: n/a
RE: Trouble with Installation of Windows Updates
I have a laptop that is part of a school network. The techs have put up all
these firewalls to prevent us from going into inappropriate websites, and
thats fine by me, but it also prevents me from updating my MSN. i have an old
version and it says i need 5.8 to update.. the only problem is, group policy
settings do not allow me to access the site to update it. is there any way
that i can get around this without having to go to them? they take AGES to
fix laptops


"rob" wrote:

> > "longhornhusky" wrote:
> > .
> > When I try to update my computer using Windows Update, the updates will
> > download but not install. I get a message that states: "A problem on your
> > computer is preventing updates from being downloaded or installed."
> > .
> > I am running Windows XP.
> > .
> > Thanks in advance for any thoughts and/or assistance.

>
>
> _IF_ you are using a "Manufacturer's Recovery DVD" (and, thus are restoring
> WinXP
> wayback to an early version) you _might_ have more updates than WinXP can
> handle.
>
> I did a Recovery and had nearly 100 updates. They all downloaded OK but
> failed to
> install. Rebooting did not help and "Shutdown / PowerOff / Update" simply
> turned
> my computer (without the lengthy wait I was prepared to suffer).
>
>
> Here is Rob's Solution:
>
> Read and try "TaurArian" 's post (9/20/2008 11:25 PM PST):
> "Try method 1, if that doesn't work then method 2 -
> http://support.microsoft.com/kb/943144 "
>
>
> That failed for me but since I did it it _might_ be something you need to
> try first.
>
> Now go back to the Windows Update Website and ensure that you have downloaded
> what Microsoft thinks you need. Choose "Custom Install" and UNCHECK all
> updates
> (using the "uncheck all" button).
>
> Go to the "Optional Updates" and select the "Root Certificate", I don't know
> why it
> is "Optional" since you probably want it. Download this small Update and try
> to
> install it. _IF_ you can install ONE update then you are all set to try this.
>
> Choose a few updates at a time (less than all, maybe half of them) and
> install those
> as long as your not trying to install 100 updates all at once you _might_ be
> OK.
>
> This worked for me.
>
> I imagine that there is some bug somewhere that does not permit that many
> updates to be installed all at once. You will have to reboot each time but
> at least
> you will reduce the number each time and will eventually get through them all.
>
>
> Your Welcome,
> Rob
>

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