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SP3 - Installation Problem

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  #1 (permalink)  
Old 09-12-2008
TatulliA
 

Posts: n/a
SP3 - Installation Problem
I get the following message when trying to install SP3 on my notebook:-
Service Pack 3 Setup could not backup registry key
HKLM\Software\Microsoft\Windows\CurrentVersion\Uni nstall\KB884020 to file
c:\Windows\$NtServicePackUninstall\reg02315. 5: Access is denied

I have logged in as Administrator

Tried a regisrty cleaner.

Can anyone suggest a fic

Thanks

Angelo
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  #2 (permalink)  
Old 09-12-2008
TaurArian
 

Posts: n/a
Re: SP3 - Installation Problem
Please contact MS for assistance

Microsoft Windows XP Service Pack 3 (All Languages)
http://support.microsoft.com/oas/def...3&gprid=522131

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3). This support for SP3 is valid
until April 14, 2009. For more information about this policy, visit the
Windows XP Support Lifecycle page located at
http://support.microsoft.com/lifecycle/?p1=3223. Chat and e-mail support is
available only in the United States and Canada. For all other Windows XP
issues, visit the Help and Support site at
http://support.microsoft.com/oas/def...spx?gprid=1173, and then choose
your product.

.. US:
http://support.microsoft.com/oas/def...3&gprid=522131

.. CA:
http://support.microsoft.com/oas/def...3&gprid=522131

.. UK:
http://support.microsoft.com/oas/def...3&gprid=522131

.. AU:
http://support.microsoft.com/oas/def...3&gprid=522131

.. Other:
http://support.microsoft.com/oas/def...spx?gprid=1173
select Windows XP | select Windows XP Service Pack 3

Thank you.
--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"TatulliA" <TatulliA@discussions.microsoft.com> wrote in message
news:C1201BF6-055A-4736-B1AF-4A8A373587E4@microsoft.com...
>I get the following message when trying to install SP3 on my notebook:-
> Service Pack 3 Setup could not backup registry key
> HKLM\Software\Microsoft\Windows\CurrentVersion\Uni nstall\KB884020 to file
> c:\Windows\$NtServicePackUninstall\reg02315. 5: Access is denied
>
> I have logged in as Administrator
>
> Tried a regisrty cleaner.
>
> Can anyone suggest a fic
>
> Thanks
>
> Angelo



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