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Cannot install any Office 2003 titles Security Updates. Help!

microsoft.public.microsoft_update_catalog






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  #1 (permalink)  
Old 08-20-2008
blaze1323
 

Posts: n/a
Cannot install any Office 2003 titles Security Updates. Help!
Hello. medium level computer knowlege, so not a techie here...
I have XP pro, and all of my automatic updates seem to be working fine,
except for any of the security or other updates for any of the microsoft
office 2003 titles that i have installed.

I checked it out first in Microsoft Update and under the 'Security update
for Microsoft Powerpoint 2003' - it is ' x ' for failed due to 'Installation
Failure - Error Code: 0x80070643'.
I copied and pasted a good deal of the log down below because i have no idea
what it means, so I dont know what is applicable. (Now as of my last 2 shut
downs, these 6 updates are trying to install, unsuccessfully, at the very end
of the shutdown which is a drag of a wait since it doesnt even work! This is
noted at the end of the log I think, and i have no idea why this is happening
all of a sudden?!)
Thank you for your help! Much appreciated...


008-08-20 01:35:25:953 2024 b54 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2008-08-20 01:35:25:953 2024 b54 DnldMgr *********
2008-08-20 01:35:25:953 2024 b54 DnldMgr * Call ID =
{ACC3057A-9630-4D52-B7CC-90092B53D8C6}
2008-08-20 01:35:25:953 2024 b54 DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-08-20 01:35:25:953 2024 b54 DnldMgr * Updates to download = 1
2008-08-20 01:35:25:953 2024 b54 Agent * Title = Security Update for
Microsoft Office 2003 (KB921598)
2008-08-20 01:35:25:953 2024 b54 Agent * UpdateId =
{AE97D343-7C0D-4C06-9A62-67EFF01890A9}.100
2008-08-20 01:35:25:953 2024 b54 Agent * Bundles 1 updates:
2008-08-20 01:35:25:953 2024 b54 Agent *
{CE64FC3C-DD11-4800-B017-BF4EC04232FA}.100
2008-08-20 01:35:25:953 2024 b54 DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-08-20 01:35:25:953 2024 b54 DnldMgr * Regulation call complete.
0x00000000
2008-08-20 01:35:25:953 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:25:953 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:25:953 2024 b54 DnldMgr *********** DnldMgr: New download
job [UpdateId = {CE64FC3C-DD11-4800-B017-BF4EC04232FA}.100] ***********
2008-08-20 01:35:25:984 2024 b54 DnldMgr * Queueing update for download
handler request generation.
2008-08-20 01:35:25:984 2024 b54 DnldMgr Generating download request for
update {CE64FC3C-DD11-4800-B017-BF4EC04232FA}.100
2008-08-20 01:35:26:125 2024 b54 Handler MSP download: file GPFILT.CAB
already exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\a8cff72e 966562afd0ccf195d43b66c1)
2008-08-20 01:35:26:140 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:140 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:140 2024 b54 DnldMgr *********** DnldMgr: New download
job [UpdateId = {CE64FC3C-DD11-4800-B017-BF4EC04232FA}.100] ***********
2008-08-20 01:35:26:140 2024 b54 DnldMgr * All files for update were
already downloaded and are valid.
2008-08-20 01:35:26:156 2024 b50 AU >>## RESUMED ## AU: Download update
[UpdateId = {AE97D343-7C0D-4C06-9A62-67EFF01890A9}, succeeded]
2008-08-20 01:35:26:156 2024 b54 Agent *********
2008-08-20 01:35:26:156 2024 b54 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2008-08-20 01:35:26:156 2024 b54 Agent *************
2008-08-20 01:35:26:156 2024 b50 AU Setting AU scheduled install time to
2008-08-20 18:00:00
2008-08-20 01:35:26:156 2024 b54 DnldMgr *************
2008-08-20 01:35:26:156 2024 b54 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2008-08-20 01:35:26:156 2024 b54 DnldMgr *********
2008-08-20 01:35:26:156 2024 b54 DnldMgr * Call ID =
{1CD822ED-4F49-4243-8FDD-24CD5DBB3BCA}
2008-08-20 01:35:26:156 2024 b54 DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-08-20 01:35:26:156 2024 b54 DnldMgr * Updates to download = 1
2008-08-20 01:35:26:156 2024 b54 Agent * Title = Security Update for
Microsoft Office PowerPoint 2003 (KB948988)
2008-08-20 01:35:26:156 2024 b54 Agent * UpdateId =
{FD238246-F66A-43CE-8D31-3A74AE471EA5}.101
2008-08-20 01:35:26:156 2024 b54 Agent * Bundles 1 updates:
2008-08-20 01:35:26:156 2024 b54 Agent *
{F66A3AF1-9A47-40EB-87F8-33474E1C09B3}.101
2008-08-20 01:35:26:156 2024 b54 DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-08-20 01:35:26:156 2024 b54 DnldMgr * Regulation call complete.
0x00000000
2008-08-20 01:35:26:171 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:171 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:171 2024 b54 DnldMgr *********** DnldMgr: New download
job [UpdateId = {F66A3AF1-9A47-40EB-87F8-33474E1C09B3}.101] ***********
2008-08-20 01:35:26:171 2024 b54 DnldMgr * Queueing update for download
handler request generation.
2008-08-20 01:35:26:171 2024 b54 DnldMgr Generating download request for
update {F66A3AF1-9A47-40EB-87F8-33474E1C09B3}.101
2008-08-20 01:35:26:390 2024 b54 Handler MSP download: file POWERPNT.CAB
already exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\17528c95 72ad75f8eca36613154c1862)
2008-08-20 01:35:26:421 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:421 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:421 2024 b54 DnldMgr *********** DnldMgr: New download
job [UpdateId = {F66A3AF1-9A47-40EB-87F8-33474E1C09B3}.101] ***********
2008-08-20 01:35:26:421 2024 b54 DnldMgr * All files for update were
already downloaded and are valid.
2008-08-20 01:35:26:437 2024 b50 AU >>## RESUMED ## AU: Download update
[UpdateId = {FD238246-F66A-43CE-8D31-3A74AE471EA5}, succeeded]
2008-08-20 01:35:26:437 2024 b50 AU Setting AU scheduled install time to
2008-08-20 18:00:00
2008-08-20 01:35:26:437 2024 b54 Agent *********
2008-08-20 01:35:26:437 2024 b54 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2008-08-20 01:35:26:437 2024 b54 Agent *************
2008-08-20 01:35:26:437 2024 b54 DnldMgr *************
2008-08-20 01:35:26:437 2024 b54 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2008-08-20 01:35:26:437 2024 b54 DnldMgr *********
2008-08-20 01:35:26:437 2024 b54 DnldMgr * Call ID =
{65522B5F-CB47-46E6-A1A4-95C85D19E1FD}
2008-08-20 01:35:26:437 2024 b54 DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-08-20 01:35:26:437 2024 b54 DnldMgr * Updates to download = 1
2008-08-20 01:35:26:437 2024 b54 Agent * Title = Update for Microsoft
Office Outlook 2003 Junk Email Filter (KB955434)
2008-08-20 01:35:26:437 2024 b54 Agent * UpdateId =
{7FB0A046-FEA7-4975-9EA5-2BB4E15D80B3}.101
2008-08-20 01:35:26:437 2024 b54 Agent * Bundles 1 updates:
2008-08-20 01:35:26:437 2024 b54 Agent *
{127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101
2008-08-20 01:35:26:468 2024 b54 DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-08-20 01:35:26:468 2024 b54 DnldMgr * Regulation call complete.
0x00000000
2008-08-20 01:35:26:484 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:484 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:484 2024 b54 DnldMgr *********** DnldMgr: New download
job [UpdateId = {127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101] ***********
2008-08-20 01:35:26:484 2024 b54 DnldMgr * Queueing update for download
handler request generation.
2008-08-20 01:35:26:484 2024 b54 DnldMgr Generating download request for
update {127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101
2008-08-20 01:35:26:781 2024 b54 Handler MSP download: file OUTLFLTR.CAB
already exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\e3843e7f df46a2bca7c3712a98397295)
2008-08-20 01:35:26:828 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:828 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:828 2024 b54 DnldMgr *********** DnldMgr: New download
job [UpdateId = {127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101] ***********
2008-08-20 01:35:26:828 2024 b54 DnldMgr * All files for update were
already downloaded and are valid.
2008-08-20 01:35:26:828 2024 b50 AU >>## RESUMED ## AU: Download update
[UpdateId = {7FB0A046-FEA7-4975-9EA5-2BB4E15D80B3}, succeeded]
2008-08-20 01:35:26:828 2024 b54 Agent *********
2008-08-20 01:35:26:828 2024 b54 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2008-08-20 01:35:26:828 2024 b54 Agent *************
2008-08-20 01:35:26:828 2024 b50 AU Setting AU scheduled install time to
2008-08-20 18:00:00
2008-08-20 01:35:26:875 2024 b54 DnldMgr *************
2008-08-20 01:35:26:875 2024 b54 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2008-08-20 01:35:26:875 2024 b54 DnldMgr *********
2008-08-20 01:35:26:875 2024 b54 DnldMgr * Call ID =
{45CD83C5-F3DC-455F-A906-953958F71D42}
2008-08-20 01:35:26:875 2024 b54 DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-08-20 01:35:26:875 2024 b54 DnldMgr * Updates to download = 1
2008-08-20 01:35:26:875 2024 b54 Agent * Title = Security Update for
Microsoft Office Word 2003 (KB954464)
2008-08-20 01:35:26:875 2024 b54 Agent * UpdateId =
{285601B8-5C07-4856-B4E6-847F053BE4CB}.101
2008-08-20 01:35:26:875 2024 b54 Agent * Bundles 1 updates:
2008-08-20 01:35:26:875 2024 b54 Agent *
{B6A60635-E227-4139-B7B1-694ABFBF1CBB}.101
2008-08-20 01:35:26:875 2024 b54 DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-08-20 01:35:26:875 2024 b54 DnldMgr * Regulation call complete.
0x00000000
2008-08-20 01:35:26:906 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:906 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:26:906 2024 b54 DnldMgr *********** DnldMgr: New download
job [UpdateId = {B6A60635-E227-4139-B7B1-694ABFBF1CBB}.101] ***********
2008-08-20 01:35:26:906 2024 b54 DnldMgr * Queueing update for download
handler request generation.
2008-08-20 01:35:26:906 2024 b54 DnldMgr Generating download request for
update {B6A60635-E227-4139-B7B1-694ABFBF1CBB}.101
2008-08-20 01:35:27:234 2024 b54 Handler MSP download: file WINWORD.CAB
already exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\ae0c12f2 12b28eb17a20bd1691d735bd)
2008-08-20 01:35:27:296 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:27:296 2024 b54 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
download. Sequence 5158 vs AcceptRate 2500.
2008-08-20 01:35:27:296 2024 b54 DnldMgr *********** DnldMgr: New download
job [UpdateId = {B6A60635-E227-4139-B7B1-694ABFBF1CBB}.101] ***********
2008-08-20 01:35:27:296 2024 b54 DnldMgr * All files for update were
already downloaded and are valid.
2008-08-20 01:35:27:343 2024 b50 AU >>## RESUMED ## AU: Download update
[UpdateId = {285601B8-5C07-4856-B4E6-847F053BE4CB}, succeeded]
2008-08-20 01:35:27:343 2024 b54 Agent *********
2008-08-20 01:35:27:343 2024 b54 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2008-08-20 01:35:27:343 2024 b54 Agent *************
2008-08-20 01:35:27:343 2024 b50 AU AU checked download status and it
changed: Downloading is paused
2008-08-20 01:35:27:343 2024 b50 AU Setting AU scheduled install time to
2008-08-20 18:00:00
2008-08-20 01:35:27:343 3348 d18 CltUI AU client got new directive =
'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x00000000
2008-08-20 01:35:27:937 2024 86c AU AU received handle event
2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
{32793190-14E3-499C-8F6F-2A7899D7EEA5} 2008-08-20
01:35:25:703-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
Microsoft Office Excel 2003 (KB951548)
2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
{EC0DAFC1-BFE4-44DD-8992-776EEDD3E3F4} 2008-08-20
01:35:25:953-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
Viewer 2003 (KB955439)
2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
{C67F69C2-D56C-4DE5-BE71-DC96AEAE101E} 2008-08-20
01:35:26:156-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
Viewer 2003 (KB955439) - Security Update for Microsoft Office 2003 (KB921598)
2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
{543012BD-6026-42D4-B0CA-3DEBC7C11964} 2008-08-20
01:35:26:437-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
Viewer 2003 (KB955439) - Security Update for Microsoft Office 2003 (KB921598)
- Security Update for Microsoft Office PowerPoint 2003 (KB948988)
2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
{ADBD2F2D-670A-4B7E-8986-59C97C11FC42} 2008-08-20
01:35:26:875-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
Viewer 2003 (KB955439) - Security Update for Microsoft Office 2003 (KB921598)
- Security Update for Microsoft Office PowerPoint 2003 (KB948988) - Update
for Microsoft Office Outlook 2003 Junk Email Filter (KB955434)
2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
{C0F52176-AE8A-421E-97E9-FA922753FEAC} 2008-08-20
01:35:27:343-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
Viewer 2003 (KB955439) - Security Update for Microsoft Office 2003 (KB921598)
- Security Update for Microsoft Office PowerPoint 2003 (KB948988) - Update
for Microsoft Office Outlook 2003 Junk Email Filter (KB955434) - Security
Update for Microsoft Office Word 2003 (KB954464)

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  #2 (permalink)  
Old 08-20-2008
Via
 

Posts: n/a
RE: Cannot install any Office 2003 titles Security Updates. Help!
i guess there's something wrong with these patches. they don't work for me
either, but they have been trying to install for days.

normally the microsoft automatic updates work fine for me, including those
for office 2003, but not this time.

fingers crossed that they'll get them fixed soon, or i can't be bothered any
more.
Reply With Quote
  #3 (permalink)  
Old 08-20-2008
MowGreen [MVP]
 

Posts: n/a
Re: Cannot install any Office 2003 titles Security Updates. Help!
You can receive no-charge support in getting the Security updates
installed. From: MS08-044: Description of the security update for Office
2003: August 12, 2008
http://support.microsoft.com/kb/921598

" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552 "

The 0x80070643 error is a generic one but may be related to the lack of
the installation source for Office.
This can be caused by running registry or disk cleaners as in the case
with failed .NET Framework updates: http://support.microsoft.com/kb/951950

" CAUSE
This problem occurs because Windows Installer must load the cached
installation database and all updates when Windows Installer performs
any maintenance installations, such as uninstallations. If packages for
those updates do not exist in the Windows Installer cache, Windows
Installer tries to find the updates from earlier source directories. "

OR, one of the services required to install the update has been
Disabled: You receive an "Error 80070643" error message when you try to
update Office 2003 by using Software Update Services
http://support.microsoft.com/kb/903772

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



blaze1323 wrote:

> Hello. medium level computer knowlege, so not a techie here...
> I have XP pro, and all of my automatic updates seem to be working fine,
> except for any of the security or other updates for any of the microsoft
> office 2003 titles that i have installed.
>
> I checked it out first in Microsoft Update and under the 'Security update
> for Microsoft Powerpoint 2003' - it is ' x ' for failed due to 'Installation
> Failure - Error Code: 0x80070643'.
> I copied and pasted a good deal of the log down below because i have no idea
> what it means, so I dont know what is applicable. (Now as of my last 2 shut
> downs, these 6 updates are trying to install, unsuccessfully, at the very end
> of the shutdown which is a drag of a wait since it doesnt even work! This is
> noted at the end of the log I think, and i have no idea why this is happening
> all of a sudden?!)
> Thank you for your help! Much appreciated...
>
>
> 008-08-20 01:35:25:953 2024 b54 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-08-20 01:35:25:953 2024 b54 DnldMgr *********
> 2008-08-20 01:35:25:953 2024 b54 DnldMgr * Call ID =
> {ACC3057A-9630-4D52-B7CC-90092B53D8C6}
> 2008-08-20 01:35:25:953 2024 b54 DnldMgr * Priority = 2, Interactive = 0,
> Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-08-20 01:35:25:953 2024 b54 DnldMgr * Updates to download = 1
> 2008-08-20 01:35:25:953 2024 b54 Agent * Title = Security Update for
> Microsoft Office 2003 (KB921598)
> 2008-08-20 01:35:25:953 2024 b54 Agent * UpdateId =
> {AE97D343-7C0D-4C06-9A62-67EFF01890A9}.100
> 2008-08-20 01:35:25:953 2024 b54 Agent * Bundles 1 updates:
> 2008-08-20 01:35:25:953 2024 b54 Agent *
> {CE64FC3C-DD11-4800-B017-BF4EC04232FA}.100
> 2008-08-20 01:35:25:953 2024 b54 DnldMgr *********** DnldMgr: Regulation
> Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
> 2008-08-20 01:35:25:953 2024 b54 DnldMgr * Regulation call complete.
> 0x00000000
> 2008-08-20 01:35:25:953 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:25:953 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:25:953 2024 b54 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {CE64FC3C-DD11-4800-B017-BF4EC04232FA}.100] ***********
> 2008-08-20 01:35:25:984 2024 b54 DnldMgr * Queueing update for download
> handler request generation.
> 2008-08-20 01:35:25:984 2024 b54 DnldMgr Generating download request for
> update {CE64FC3C-DD11-4800-B017-BF4EC04232FA}.100
> 2008-08-20 01:35:26:125 2024 b54 Handler MSP download: file GPFILT.CAB
> already exists in sandbox directory
> (C:\WINDOWS\SoftwareDistribution\Download\a8cff72e 966562afd0ccf195d43b66c1)
> 2008-08-20 01:35:26:140 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:140 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:140 2024 b54 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {CE64FC3C-DD11-4800-B017-BF4EC04232FA}.100] ***********
> 2008-08-20 01:35:26:140 2024 b54 DnldMgr * All files for update were
> already downloaded and are valid.
> 2008-08-20 01:35:26:156 2024 b50 AU >>## RESUMED ## AU: Download update
> [UpdateId = {AE97D343-7C0D-4C06-9A62-67EFF01890A9}, succeeded]
> 2008-08-20 01:35:26:156 2024 b54 Agent *********
> 2008-08-20 01:35:26:156 2024 b54 Agent ** END ** Agent: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-08-20 01:35:26:156 2024 b54 Agent *************
> 2008-08-20 01:35:26:156 2024 b50 AU Setting AU scheduled install time to
> 2008-08-20 18:00:00
> 2008-08-20 01:35:26:156 2024 b54 DnldMgr *************
> 2008-08-20 01:35:26:156 2024 b54 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-08-20 01:35:26:156 2024 b54 DnldMgr *********
> 2008-08-20 01:35:26:156 2024 b54 DnldMgr * Call ID =
> {1CD822ED-4F49-4243-8FDD-24CD5DBB3BCA}
> 2008-08-20 01:35:26:156 2024 b54 DnldMgr * Priority = 2, Interactive = 0,
> Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-08-20 01:35:26:156 2024 b54 DnldMgr * Updates to download = 1
> 2008-08-20 01:35:26:156 2024 b54 Agent * Title = Security Update for
> Microsoft Office PowerPoint 2003 (KB948988)
> 2008-08-20 01:35:26:156 2024 b54 Agent * UpdateId =
> {FD238246-F66A-43CE-8D31-3A74AE471EA5}.101
> 2008-08-20 01:35:26:156 2024 b54 Agent * Bundles 1 updates:
> 2008-08-20 01:35:26:156 2024 b54 Agent *
> {F66A3AF1-9A47-40EB-87F8-33474E1C09B3}.101
> 2008-08-20 01:35:26:156 2024 b54 DnldMgr *********** DnldMgr: Regulation
> Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
> 2008-08-20 01:35:26:156 2024 b54 DnldMgr * Regulation call complete.
> 0x00000000
> 2008-08-20 01:35:26:171 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:171 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:171 2024 b54 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {F66A3AF1-9A47-40EB-87F8-33474E1C09B3}.101] ***********
> 2008-08-20 01:35:26:171 2024 b54 DnldMgr * Queueing update for download
> handler request generation.
> 2008-08-20 01:35:26:171 2024 b54 DnldMgr Generating download request for
> update {F66A3AF1-9A47-40EB-87F8-33474E1C09B3}.101
> 2008-08-20 01:35:26:390 2024 b54 Handler MSP download: file POWERPNT.CAB
> already exists in sandbox directory
> (C:\WINDOWS\SoftwareDistribution\Download\17528c95 72ad75f8eca36613154c1862)
> 2008-08-20 01:35:26:421 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:421 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:421 2024 b54 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {F66A3AF1-9A47-40EB-87F8-33474E1C09B3}.101] ***********
> 2008-08-20 01:35:26:421 2024 b54 DnldMgr * All files for update were
> already downloaded and are valid.
> 2008-08-20 01:35:26:437 2024 b50 AU >>## RESUMED ## AU: Download update
> [UpdateId = {FD238246-F66A-43CE-8D31-3A74AE471EA5}, succeeded]
> 2008-08-20 01:35:26:437 2024 b50 AU Setting AU scheduled install time to
> 2008-08-20 18:00:00
> 2008-08-20 01:35:26:437 2024 b54 Agent *********
> 2008-08-20 01:35:26:437 2024 b54 Agent ** END ** Agent: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-08-20 01:35:26:437 2024 b54 Agent *************
> 2008-08-20 01:35:26:437 2024 b54 DnldMgr *************
> 2008-08-20 01:35:26:437 2024 b54 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-08-20 01:35:26:437 2024 b54 DnldMgr *********
> 2008-08-20 01:35:26:437 2024 b54 DnldMgr * Call ID =
> {65522B5F-CB47-46E6-A1A4-95C85D19E1FD}
> 2008-08-20 01:35:26:437 2024 b54 DnldMgr * Priority = 2, Interactive = 0,
> Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-08-20 01:35:26:437 2024 b54 DnldMgr * Updates to download = 1
> 2008-08-20 01:35:26:437 2024 b54 Agent * Title = Update for Microsoft
> Office Outlook 2003 Junk Email Filter (KB955434)
> 2008-08-20 01:35:26:437 2024 b54 Agent * UpdateId =
> {7FB0A046-FEA7-4975-9EA5-2BB4E15D80B3}.101
> 2008-08-20 01:35:26:437 2024 b54 Agent * Bundles 1 updates:
> 2008-08-20 01:35:26:437 2024 b54 Agent *
> {127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101
> 2008-08-20 01:35:26:468 2024 b54 DnldMgr *********** DnldMgr: Regulation
> Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
> 2008-08-20 01:35:26:468 2024 b54 DnldMgr * Regulation call complete.
> 0x00000000
> 2008-08-20 01:35:26:484 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:484 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:484 2024 b54 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101] ***********
> 2008-08-20 01:35:26:484 2024 b54 DnldMgr * Queueing update for download
> handler request generation.
> 2008-08-20 01:35:26:484 2024 b54 DnldMgr Generating download request for
> update {127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101
> 2008-08-20 01:35:26:781 2024 b54 Handler MSP download: file OUTLFLTR.CAB
> already exists in sandbox directory
> (C:\WINDOWS\SoftwareDistribution\Download\e3843e7f df46a2bca7c3712a98397295)
> 2008-08-20 01:35:26:828 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:828 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:828 2024 b54 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101] ***********
> 2008-08-20 01:35:26:828 2024 b54 DnldMgr * All files for update were
> already downloaded and are valid.
> 2008-08-20 01:35:26:828 2024 b50 AU >>## RESUMED ## AU: Download update
> [UpdateId = {7FB0A046-FEA7-4975-9EA5-2BB4E15D80B3}, succeeded]
> 2008-08-20 01:35:26:828 2024 b54 Agent *********
> 2008-08-20 01:35:26:828 2024 b54 Agent ** END ** Agent: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-08-20 01:35:26:828 2024 b54 Agent *************
> 2008-08-20 01:35:26:828 2024 b50 AU Setting AU scheduled install time to
> 2008-08-20 18:00:00
> 2008-08-20 01:35:26:875 2024 b54 DnldMgr *************
> 2008-08-20 01:35:26:875 2024 b54 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-08-20 01:35:26:875 2024 b54 DnldMgr *********
> 2008-08-20 01:35:26:875 2024 b54 DnldMgr * Call ID =
> {45CD83C5-F3DC-455F-A906-953958F71D42}
> 2008-08-20 01:35:26:875 2024 b54 DnldMgr * Priority = 2, Interactive = 0,
> Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-08-20 01:35:26:875 2024 b54 DnldMgr * Updates to download = 1
> 2008-08-20 01:35:26:875 2024 b54 Agent * Title = Security Update for
> Microsoft Office Word 2003 (KB954464)
> 2008-08-20 01:35:26:875 2024 b54 Agent * UpdateId =
> {285601B8-5C07-4856-B4E6-847F053BE4CB}.101
> 2008-08-20 01:35:26:875 2024 b54 Agent * Bundles 1 updates:
> 2008-08-20 01:35:26:875 2024 b54 Agent *
> {B6A60635-E227-4139-B7B1-694ABFBF1CBB}.101
> 2008-08-20 01:35:26:875 2024 b54 DnldMgr *********** DnldMgr: Regulation
> Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
> 2008-08-20 01:35:26:875 2024 b54 DnldMgr * Regulation call complete.
> 0x00000000
> 2008-08-20 01:35:26:906 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:906 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:26:906 2024 b54 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {B6A60635-E227-4139-B7B1-694ABFBF1CBB}.101] ***********
> 2008-08-20 01:35:26:906 2024 b54 DnldMgr * Queueing update for download
> handler request generation.
> 2008-08-20 01:35:26:906 2024 b54 DnldMgr Generating download request for
> update {B6A60635-E227-4139-B7B1-694ABFBF1CBB}.101
> 2008-08-20 01:35:27:234 2024 b54 Handler MSP download: file WINWORD.CAB
> already exists in sandbox directory
> (C:\WINDOWS\SoftwareDistribution\Download\ae0c12f2 12b28eb17a20bd1691d735bd)
> 2008-08-20 01:35:27:296 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:27:296 2024 b54 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> A18CC936-DA41-421F-9AD9-303D806EC128 is "PerUpdate" regulated and can NOT
> download. Sequence 5158 vs AcceptRate 2500.
> 2008-08-20 01:35:27:296 2024 b54 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {B6A60635-E227-4139-B7B1-694ABFBF1CBB}.101] ***********
> 2008-08-20 01:35:27:296 2024 b54 DnldMgr * All files for update were
> already downloaded and are valid.
> 2008-08-20 01:35:27:343 2024 b50 AU >>## RESUMED ## AU: Download update
> [UpdateId = {285601B8-5C07-4856-B4E6-847F053BE4CB}, succeeded]
> 2008-08-20 01:35:27:343 2024 b54 Agent *********
> 2008-08-20 01:35:27:343 2024 b54 Agent ** END ** Agent: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-08-20 01:35:27:343 2024 b54 Agent *************
> 2008-08-20 01:35:27:343 2024 b50 AU AU checked download status and it
> changed: Downloading is paused
> 2008-08-20 01:35:27:343 2024 b50 AU Setting AU scheduled install time to
> 2008-08-20 18:00:00
> 2008-08-20 01:35:27:343 3348 d18 CltUI AU client got new directive =
> 'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
> 0x00000000
> 2008-08-20 01:35:27:937 2024 86c AU AU received handle event
> 2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
> {32793190-14E3-499C-8F6F-2A7899D7EEA5} 2008-08-20
> 01:35:25:703-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Installation Ready: The following updates are downloaded and ready
> for installation. This computer is currently scheduled to install these
> updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
> Microsoft Office Excel 2003 (KB951548)
> 2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
> {EC0DAFC1-BFE4-44DD-8992-776EEDD3E3F4} 2008-08-20
> 01:35:25:953-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Installation Ready: The following updates are downloaded and ready
> for installation. This computer is currently scheduled to install these
> updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
> Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
> Viewer 2003 (KB955439)
> 2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
> {C67F69C2-D56C-4DE5-BE71-DC96AEAE101E} 2008-08-20
> 01:35:26:156-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Installation Ready: The following updates are downloaded and ready
> for installation. This computer is currently scheduled to install these
> updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
> Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
> Viewer 2003 (KB955439) - Security Update for Microsoft Office 2003 (KB921598)
> 2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
> {543012BD-6026-42D4-B0CA-3DEBC7C11964} 2008-08-20
> 01:35:26:437-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Installation Ready: The following updates are downloaded and ready
> for installation. This computer is currently scheduled to install these
> updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
> Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
> Viewer 2003 (KB955439) - Security Update for Microsoft Office 2003 (KB921598)
> - Security Update for Microsoft Office PowerPoint 2003 (KB948988)
> 2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
> {ADBD2F2D-670A-4B7E-8986-59C97C11FC42} 2008-08-20
> 01:35:26:875-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Installation Ready: The following updates are downloaded and ready
> for installation. This computer is currently scheduled to install these
> updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
> Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
> Viewer 2003 (KB955439) - Security Update for Microsoft Office 2003 (KB921598)
> - Security Update for Microsoft Office PowerPoint 2003 (KB948988) - Update
> for Microsoft Office Outlook 2003 Junk Email Filter (KB955434)
> 2008-08-20 01:35:30:703 2024 b54 Report REPORT EVENT:
> {C0F52176-AE8A-421E-97E9-FA922753FEAC} 2008-08-20
> 01:35:27:343-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Installation Ready: The following updates are downloaded and ready
> for installation. This computer is currently scheduled to install these
> updates on Wednesday, August 20, 2008 at 1:00 PM: - Security Update for
> Microsoft Office Excel 2003 (KB951548) - Security Update for Access Snapshot
> Viewer 2003 (KB955439) - Security Update for Microsoft Office 2003 (KB921598)
> - Security Update for Microsoft Office PowerPoint 2003 (KB948988) - Update
> for Microsoft Office Outlook 2003 Junk Email Filter (KB955434) - Security
> Update for Microsoft Office Word 2003 (KB954464)
>

Reply With Quote
  #4 (permalink)  
Old 08-27-2008
Via
 

Posts: n/a
RE: Cannot install any Office 2003 titles Security Updates. Help!


"Via" wrote:

> i guess there's something wrong with these patches. they don't work for me
> either, but they have been trying to install for days.
>
> normally the microsoft automatic updates work fine for me, including those
> for office 2003, but not this time.
>
> fingers crossed that they'll get them fixed soon, or i can't be bothered any
> more.


Just to let people know (if anyone's interested) that my problem was due to
a hard drive on my computer having gone bust. I had no idea that Office was
that smart to use a partition there for their local installation source
*rolleyes* If they had asked me which drive to use I would never have
nominated one that I knew wasn't working well. But of course, they knew
better when they wanted to hide something from me.

This is the relevant support page for me:
http://support.microsoft.com/kb/903776/en-us
Reply With Quote
  #5 (permalink)  
Old 09-06-2008
drdukes
 

Posts: n/a
RE: Cannot install any Office 2003 titles Security Updates. Help!
My problem was that the "Office Source Engine" service was disabled.
Enabled/Started the service and the update installed fine.



Reply With Quote
  #6 (permalink)  
Old 11-01-2008
Jorgo
 

Posts: n/a
RE: Cannot install any Office 2003 titles Security Updates. Help!
Perfect...! This fixed my problem

"drdukes" wrote:

> My problem was that the "Office Source Engine" service was disabled.
> Enabled/Started the service and the update installed fine.
>
>
>

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