Copied from PA Bear's posting -
<snip>
We need your help to resolve this problem:
1. Please find the following files and copy them to a zip file:
Setupapi.log
Setupapi.dev.log
Msinfo32.txt
2. Email the zip file as an attachment to an email addressed to
ERICBROD[AT]MICROSOFT.COM.
3. See this related thread for a possible fix:
http://groups.google.com/group/micro...5a1872b053df04
<snip>
FYI -
Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsof....windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/e...ang =en&cr=US
--
TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"xpac5896" <xpac5896@yahoo.com> wrote in message
news:EE7CDCD9-71E9-46EC-8C9D-95FCE5788805@microsoft.com...
|I am running Vista Home Premium and I have two updates which is required
| before installing Service Pack 1. These updates are in reference to Knowledge
| Base 949939 and 938371, both of these are required for SP1. Each time I
| install these updates I lose my mouse. I have installed the latest drivers
| for the mouse which is a Logitech Cordless Trackman Wheel USB but have no
| control over the mouse, the only way I get my mouse back is to use System
| Restore. I've tried to reinstall the software for it, but iit looks for
| updates to the software and I have no control in stoping it from doing so,
| after which it locks up and I have to abort the installation. I have also
| tried using a Microsoft mouse also with no luck. I was able to get into
| Device Manager and it shows the mouse icon and the correct mouse. Any Ideas
| as to what might be causing this or what the solution may be to correct this?
| --
| xpac5896